FundRazr Avis 

214
•
TrustScore 3.5 sur 5

3,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Someone claiming to be from your team has given us thes account details to pay for services. Pleass advise. Is this authentic? Account Name: Adam Abdulraheem Bank: Lead Bank Routing Numbe... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I made a campaign but after 1 month and multiple e-mails, I have received 0 response from them. It's like they don't even exist. Because it is useless, I tried deleting my account, but even that is no... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I put this fundraiser on hold while trying to raise funds for my late wife Kiki's chemotherapy treatments in Malaysia. It failed miserably, and as a consequence she died on the flight (which the docto... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was amazing how quickly we were able to meet and exceed our $30K goal for the stim bike for Kelda's brain injury rehab. The ability to drive the campaign through social media was a huge factor in i... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

Crowdfunding for positive impact. Easy, effective, and free. Certified B Corp. Trusted by over 7000 nonprofits from global organizations to local volunteer groups, alongside countless personal causes, FundRazr’s comprehensive cloud-based solution makes it easy to maximize donor reach, mobilize volunteers, and steward loyal supporters, while providing unmatched visibility and value to corporate sponsors. FundRazr is more than just a traditional crowdfunding platform. We offer best-in-class, enterprise-grade fundraising functionality and innovative donor engagement capability to optimize giving results. https://fundrazr.com


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

214 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,3

Tous les avis

(214)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy peasy!

It was easy to put a campaign together very effective as well!

18 avril 2019
Avis spontané
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Réponse de FundRazr

That's what we aim for!

Noté 5 sur 5 étoiles

Best Fund Raiser Ever!

This is the best fundraiser I have used. It helped to get the word out and our goal was reached 100%. Thank you Fundrazr!

14 janvier 2019
Avis spontané
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Réponse de FundRazr

Hi Darlene, congratulations on your campaign!

Noté 1 sur 5 étoiles

Just found i have had money taken from…

Just found i have had money taken from my bank account with out my knowledge.
beware of scammers

7 janvier 2019
Avis spontané
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Réponse de FundRazr

Hi Stephen, thanks for leaving your feedback and sorry to hear that money was taken from your account. Normally no one can have access to your account/card and definitely can't withdraw money without your permission. FundRazr doesn't have any access to funds, they go straight from a contributor's account to a fundraising campaign owner's account through payment processors such as PayPal, WePay etc. We strongly recommend to contact your bank as it looks like a bank security question.

Noté 5 sur 5 étoiles

Fundrazr is a great platform!

Fundrazr is a great platform!

I would recommend this crowdfunding platform to anyone interested in getting started in this area of philanthropy. The customer support team is very responsive and the user interface is intuitive and effective!

2 janvier 2019
Avis spontané
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Réponse de FundRazr

Hi Kathryn, thank you for your review. We are so thrilled that your campaign got 146% funding of your goal! Thanks for being with us and helping Sri Lanka become landmine-free by 2020. Happy New 2019 Year and looking forward to working together on some new exciting projects this year!

Noté 5 sur 5 étoiles

Having used GoFundMe in the past

Having used GoFundMe in the past, FundRazr was a refreshing change. I didn't have to jump through hoops to recover the funds, I received more of the funds than I did through GoFundMe and the experience was far less painless.

31 décembre 2018
Avis spontané
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Réponse de FundRazr

Hi Michael, thank you for your kind words and review. It is always rewarding to hear that our members are successfully funding their causes and getting help from their community fast and painless. This is our mission! Have a great day!

Noté 1 sur 5 étoiles

Couldn't avoid tipping.

Tried do donate 10 times over 3 days without any tip. Not possible.
Tried to donate 1 time with tip, all of a sudden there was no problems.
I know that a lot of people had the same experience as I did.
Fair enough that fundrazr wants money for a service, but stop pretending that it is optional!

14 décembre 2018
Avis spontané
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Réponse de FundRazr

Hi Louise, thanks for your feedback and sorry for this inconvenience. One of our payment processors made a technical update on their end that temporarily affected the optional tipping processing for a handful of campaigns. Our technical team is on it and this matter is going to be resolved shortly. Meanwhile, you can contact support@fundrazr.com and we will refund your tip.

Again, apologies for this technical inconvenience. We want to reassure you that tipping is purely optional and FundRazr will never take advantage of our community and its kindness.

Noté 5 sur 5 étoiles

Stellar experience and my very first…

Stellar experience and my very first fundraiser! Thank you for your excellent coaching and assistance. I would recommend your company to anyone who needs your services.

5 décembre 2018
Avis spontané
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Réponse de FundRazr

Hi Catherine, thank you for your kind words. We are happy that you had stellar experience with us! Happy Holidays! :)

Noté 5 sur 5 étoiles

WE ARE VERY SATISFIED

WE ARE VERY SATISFIED
Very quiet,fast,and minimal fees
THANK YOU
LYDIE 👑

7 novembre 2018
Avis spontané
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Réponse de FundRazr

Hi Lydie, thank you for your feedback! We are really happy to hear that your fundraiser went successful! We wish you all the best and safe trip to Turkey.

Noté 5 sur 5 étoiles

We exceeded our goal and so we are…

We exceeded our goal and so we are obviously happy. I was a bit worried about using WePay because it is not well known by users but it was flawless and I think users were not troubled.

We did encounter one technical hiccup that we got resolved by your tech support within 12 hours but it was a stressful period because we just got the campaign started, engaged our social media and people started donating an were not able to donate. We had to do a lot of back peddling as we waited to get it resolved. As a suggestion, it would be nice if we had hotline or direct number to call if we encounter a crisis because any glitches can lead to a loss of money.

31 octobre 2018
Avis spontané
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Réponse de FundRazr

Hi Dave, we're so happy to hear that your campaign was successful. Thanks for your suggestion, I will make sure to pass your feedback to our technical department so we can discuss an option of adding a direct number for our customers for even faster response!

Good luck with everything and have a great rest of your week!

Noté 5 sur 5 étoiles

Easy to manage and share the campaign

Easy to manage and share the campaign. Options for donations and shares to FundRazr were clear.

14 août 2018
Avis spontané
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Réponse de FundRazr

Thanks, Sean! We work hard on making it easy and effective for our fundraisers, we will make sure to pass your feedback to our (hardworking) technical team!

Noté 3 sur 5 étoiles

Double Dipping Fundraiser

Was funny... donators were charged a fee for donating.. and then I was charged by WePay for withdrawing. Seems like a double dipping situation..

25 juillet 2018
Avis spontané
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Réponse de FundRazr

Hi Gary, thanks for being with us! When fundraisers pick our Free Plan, we ask contributors for an optional tip that they can easily opt-out. These tips support us and help us make free fundraising possible.

As for WePay, all payment processors collect their own industry-standard service fees. These fees directly go to the payment processor and we don't control or touch them.

I hope this helps! Have a great day :)

Noté 5 sur 5 étoiles

Wonderful site

Wonderful site, fast and easy to use...I enjoy it very much and feel always in control it's utilization!

24 mai 2018
Avis spontané
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Réponse de FundRazr

Hi Thomas, so glad to hear that you had great experience with us! Congratulations on hitting 186% of your goal. We wish all the best to you and The Sunshine Home!

Noté 4 sur 5 étoiles

I thought the experience was great

I thought the experience was great, but the fees could be reduced. Now there are other sites that charge less per transaction, so to be competitive, the fees should be reduced.

16 mai 2018
Avis spontané
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Réponse de FundRazr

Hi Janine, we are happy to hear that your experience was great! Also, thanks for your suggestion about the fees - we have Free Fundraising option that doesn't charge any platform fees!

Have a great day! :)

Noté 5 sur 5 étoiles

Fantastic platform

Fantastic platform. I love how easy it is to set up and use, and it has every feature I need--perks, peer-to-peer, excellent user-interface, nice social media interface. Fundrazr is top-notch.

15 mars 2018
Avis spontané
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Réponse de FundRazr

Thanks, Dave! We're so happy that you liked it!

Noté 4 sur 5 étoiles

Great

A very great and available platform- only it would be nice to promote it more.

15 février 2018
Avis spontané
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Réponse de FundRazr

Great advice! We will try to promote it more!

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