I've brought approximately 7 pairs of Furmoo slippers over the years but find myself disappointed with length of time it takes, only ordered inners! Took nearly 6 weeks, Winter is nearly over! I know... Voir plus
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I've brought approximately 7 pairs of Furmoo slippers over the years but find myself disappointed with length of time it takes, only ordered inners! Took nearly 6 weeks, Winter is nearly over! I know... Voir plus
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The slippers I bought finally arrived and I love them. So well made, gorgeous colours and so comfy I haven't taken them off BUT, customer expectations need to be better managed at point of sale, not a... Voir plus
L'entreprise a répondu
Beautiful bags, so soft, for a small bag, its really quite roomy, can fit a full sized wallet, inhaler, lipbalm and pens etc and some of my daughters items I get handed along the way. Got a free w... Voir plus
I'm totally dissatisfied with this company. Ordered I made sure to message that I needed them by a certain date. Was told I would definitely have them in 21 working days. Didn't arrive message and a... Voir plus
Unique Handbags with a story. New Zealand Sheepskin slippers and cowhide handbags. Trusted by 80,000 + customers.
Christchurch , Nouvelle-Zélande
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A répondu à 88 % de ses avis négatifs
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Love my Be Divine Tart Moodles
Absolutely love my purple divine tart Moodles slippers .
So comfortable, warm and well made.
Worth each cent. Great fit and the nz wool lining soon mould to your foot size
I saw them on instagram and ordered online . So no matter where you are , get your slippers from Furmoo !!
Quick delivery to Queensland Australia. Am very proud to support nz made products and companies

Réponse de furmoo.com
Appalling, ordered slippers 7 weeks ago and still haven’t received. Communication from the company terrible, no proactive communication about what is going on.

Réponse de furmoo.com
After I placed my first order for $318 USD, I get an email offering me a discount on my first order. I emailed and ask for it to be applied but was told it cannot be applied retroactively and that it could not be applied to sale merch. I might have purchased differently had I know about a discount that I clearly wasn't mean to receive since it arrived after my first order.
Their website knew I was logging in from USA; however, the order confirmation email with NZ dollars and not USD dollars (almost double!) and did not indicate NZ dollars. So I had to send another email as I was concerned that I checked out at one price but the confirmation was another price.
So I am feeling uneasy about continuing and ask to cancel, and am told that an order that is barely 2 hours old will incur a 6% charge to cancel. Their rep copied all their various 'we're covered' verbiage into an email and sent it to me. I went ahead and cancelled and came here to express my dissatisfaction with the lack of customer consideration.

Réponse de furmoo.com
Hello,just received my gorgeous soft cowhide large tote bag,have always wanted this leather as purchased one for my twin years ago from another outlet in Chch as originally from there.👍

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Unsustainable product who sources their animal skins from cruel and unethical practises
AVOID
Choose kinder

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Tibetian rugs, i love, so soft and comfortable, i so love Furmoo and can't fault any of their products.
Just fabulous, wanted to display a picture but... Wouldn't work🥺

Réponse de furmoo.com
Bought the most beautiful Tiebetan sheepskin rugs from Furmoo. The quality is outstanding and so too is customer care. They are simply gorgeous. Thank you, have just had to order another. Cheers JT

Réponse de furmoo.com
I bought a pair of furmoo slippers about 3.5 years ago and it was instant love. Funky woolie blanket green colour outer and oh so snuggly lovely. Super comfy warm and toasty feet.
I’m writing my review now and have only given 3 stars because the cloth covering fell apart and my beautiful slippers became ragged and ugly. I’ve spent the better part of tonight trimming all the cloth off. I think the actual slippers will last me for life but the cloth that made them awesome, the point of difference of the brand: the outer retro blanket covering - sadly is rubbish. I think it’s acceptable that I would expect the outer to last as long as the slippers. Isn’t that the point of having a pair of furmoo?!
I wish I could add photos so you could see how they fell apart.

Réponse de furmoo.com
I've had very good customer service from Furmoo. They are easy and fair to deal with regarding returns.

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Best customer service I've ever had and amazing quality on all their products ❤️

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Hide handbag absolutely smells disgusting. It has like a dead animal odour. Cannot use it, waste of money. Had to get it out of my house because of the stench.

Réponse de furmoo.com
Sizes are larger than stated. I purchased M for a size women's 7 and they were more like an 8.5. As I had purchased and held them for a gift outside the 15 days exchange period they would not be flexible with that. They were also quite loose fitting in the back and tighter in the front. Would not purchase again.

Réponse de furmoo.com
Love my Furmoo's! Always come back with new ideas and products. Great quality and an awesome team of people that share a passion.

Réponse de furmoo.com
Love love love Furmoo. Amazing customer service, every piece is unique and so dang pretty 😍 I've got several pieces now! Always get compliments on my bags or wallet when I'm out.

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I am a repeat buyer and have purchased multiple bags and slippers from Furmoo and have plans to buy more. The products are just gorgeous. While on one occasion delivery was a bit slow, it is to be expected with the nature of the products and communications with the company were great with quick responses.

Réponse de furmoo.com
I have SO MANY Furmoo bags and 3 pairs of slippers! Their customer service is above and beyond! Fast shipping, amazing quality!

Réponse de furmoo.com
Furmoo is bloody amazing !
Where to began…
Staff are friendly helpful and just straight to the point. Every time I have emailed regarding an order they have communicated back within a couple hours with the most lovely helpful way.
The products are just fantastic I have probably too many Furmoo items now however every purchase I receive has blown my expectation 100% the quality of leather and cow hide is amazing and last for years, especially there slippers three and half years going on and I am still in love with my slippers.
So would I recommend Furmoo….. ALWAYS A MASSIVE YES
Thank you Furmoo team your all amazing 💕

Réponse de furmoo.com
Several purchases over the years and all exceeded expectations
I love my slippers, bags & key rings
One day it’ll be a furmoo rug

Réponse de furmoo.com
Been one of Shelley very first customers & my very first nz product ever purchased here as moved here from oz and she is a delight to chat with over the phone…
All my herd family purchases over the years since 2017 have been excellent & never had to return anything back.
All Furmoo products are made with
lots of LOVE ❤️

Réponse de furmoo.com
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