furmoo.com Avis 

311
•
TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I've brought approximately 7 pairs of Furmoo slippers over the years but find myself disappointed with length of time it takes, only ordered inners! Took nearly 6 weeks, Winter is nearly over! I know... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The slippers I bought finally arrived and I love them. So well made, gorgeous colours and so comfy I haven't taken them off BUT, customer expectations need to be better managed at point of sale, not a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Beautiful bags, so soft, for a small bag, its really quite roomy, can fit a full sized wallet, inhaler, lipbalm and pens etc and some of my daughters items I get handed along the way. Got a free w... Voir plus

Noté 1 sur 5 étoiles

I'm totally dissatisfied with this company. Ordered I made sure to message that I needed them by a certain date. Was told I would definitely have them in 21 working days. Didn't arrive message and a... Voir plus

À propos de l'entreprise

  1. Boutique de sacs à main
  2. Grossiste en chaussures

Écrit par l'entreprise

Unique Handbags with a story. New Zealand Sheepskin slippers and cowhide handbags. Trusted by 80,000 + customers.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

311 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,5

Tous les avis

(311)

32 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

5 star

Fast service, products as described and quality is amazing

11 juillet 2024
Avis spontané
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Réponse de furmoo.com

Thank you :)

Noté 3 sur 5 étoiles

Mystery packets

I found delivery slow and a lack of communication from furmoo:( but I finally did get my three mystery bags’ on the sight it show’s mystery boxes which had several items in,that was a bit misleading as actual fact the items come in packets, bit confusing for first time buyers.
I loved the 149$ mystery pack that was well worth the money also the 99$ mystery bag was nice
I also ordered the 49$ bag and was disappointed in a small coin purse and glasses case, I won’t buy the 49$ bag again but the other two options I would.
Looks like good quality and made in NZ is awesome, will support Nz small business

16 juillet 2024
Avis spontané
Logo de furmoo.com

Réponse de furmoo.com

Hi Gaye,
The mystery boxes are sadly a pre order item so they do require 21 working days for delivery. However totally understand the wait is annoying, I am so pleased to hear you were happy with 2 of your mystery boxes, if you ever wish to place another order for a mystery box please feel free to reach out to the team so we can organise you a goodie :)

Noté 5 sur 5 étoiles

Amazing bags

Amazing bags, I own numerous, always quick shipping and fantastic communication.
I always receive compliments when I travel internationally with my Furmoo bags X

17 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Beautifully crafted

I am a very happy customer, with two amazing handbags ordered so far from Furmoo. One was a birthday present and one for myself. They are both amazing. I was so impressed with the quality and then the confidence boost it gives me to wear it. Communication and customer service is impeccable too. I had a special request and the Furmoo team worked wonders to fulfill my order perfectly... 5 Star!

16 juin 2024
Avis spontané
Logo de furmoo.com

Réponse de furmoo.com

such a lovely review thank you Anna! So pleased you were happy :)

Noté 5 sur 5 étoiles

I love FURMOO

I purchased slippers and two bags. Fantastic quality. Love FURMOO!!

1 novembre 2023
Avis spontané
Logo de furmoo.com

Réponse de furmoo.com

Thank you Lisa :)

Noté 5 sur 5 étoiles

I’m a repeat offender

I’m a repeat offender, and have purchased Furmoo on multiple occasions. Top notch quality and beautiful designs. The only thing to note is that most products take 21 working days to make, so you have to patiently wait for your goodies. I have 2 handbags, one travel bag, 2 heart shaped coin purses and am eagerly awaiting my table runner

21 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Service Love thy Furmoo

Absoloutely great customer service and fantastic product made with amazing care. I have alot of Furmoo products and have had the most amazing customer service both in general or sorting something out for me. The products are made well very well and I have more than a herd, and I don't regret buying any of them or the great customer service from Shelley, Bree or the staff it's great.

16 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Love my furmoo's!

Love my furmoo's!!
I have brought multiple products over the years and they have always been great quality and very fair pricing.
My wallet is over 6 years old now and still in great condition. People just want to touch it!! Haha
Top notch product and service and quality NZ business

17 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Why are there only 5 stars?

Why are there only 5 stars?
Wonderful NZ company, quality is exceptional and customer service fantastic. Honest people, each item is individual and stunning.
On my last trip through customs the officer fell in love and wanted to keep my handbag, and restaurant staff in Brisbane have named one for me - because buying Furmoo means being part of the family.
Have an issue? Email the team.
Want a special item not on the website? Email the team.
Delivery is super quick in NZ and even overseas timeframes are really good (yes I am an expat!).
PSA: addiction warning … one item will never be enough.

17 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

I absolutely LOVE Furmoo

I absolutely LOVE Furmoo! I got my first bag last year and now have 4! Incredible quality, made to order and still arrive reasonably quick. Can't wait to add to my collection (REALLY need slippers next lol!)
Can't beat the Furmoo experience, even better they're a local NZ business! 💜💜

15 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

I highly recommend Furmoo and all their…

I highly recommend Furmoo and all their products! I now have 2 bags, a wallet and 2 pairs of Moodle slippers. Amazing quality that lasts, and better yet, made right here in New Zealand! Staff are amazing, and so quick with any queries.

17 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Absolutely the best company to deal…

Absolutely the best company to deal with. Excellent well made products and great customer service. They go above and beyond to make sure you are happy I get so many positive comments on my herd of bags

17 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Definitely buying more..!!

More than happy to recommend FURMOO to anyone looking to purchase their products. They are fantastic quality and there is something for everyone. All contact and communication I have had with FURMOO staff has been friendly, efficient and prompt. Will definitely be adding to the three bags I already have in the future..!!

1 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Furmoo are amazing

Absolutely love my furmoo handbags and slippers, always top quality products and the team at furmoo are the best to deal with. Quality is top notch

17 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Love, Love, Love Furmoo!

Where do I start, I have more bags than I know what to do with because they're Awesome! Yes there's usually a wait time and its absolutely well worth it for NZ hand made quality products lovingly produced. The slippers are out of this world cute and original to Furmoo as well so there's no confusion to where they came from. As for the rug that takes centre stage in our livibg room, Wow!

The products are amazing and I always get random comments from strangers that turn into conversations, its like a little family that appreciate and know a great thing when they see it. Keep making amazing Furmoo team!

7 juin 2024
Avis spontané

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