⭐️⭐️⭐️⭐️⭐️ I ordered a chest of drawers in Antique White, but when it arrived, the colour was more grey than white. I contacted the company, and their customer service was exceptional from start to... Voir plus

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
This company are a pleasure to order from. They were easy to communicate with and very amenable. They notify you of a delivery date and deliver promptly. Their furniture is well made and packaged and... Voir plus
Table and bench are amazing, when extended perfect for all the family. Looks great 👍 xx Couple of chips on table legs already, but it does get used daily by 2 adults, 3 under 12 kids and 2 boist... Voir plus
L'entreprise a répondu
Updated information about delivery dates and time of arrival of items. The table and chairs are very sturdy and very easy to assemble.very clear instructions to follow. Would recommend this company.
À propos de l'entreprise
Écrit par l'entreprise
From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.
Coordonnées de contact
20 High Street, HR9 5BZ, Ross-on-Wye, Royaume-Uni
- 01989 763343
- info@furniture.co.uk
- furniture.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Reasonably priced for the qualoty of…
Reasonably priced for the qualoty of furniture, only down side was how long it took to communicate an expected delivery date/time

Réponse de furniture.co.uk
Outstanding quality
Outstanding quality, Outstanding delivery, will be looking to purchase more going forwards

Réponse de furniture.co.uk
Poor customer service
Actually I posted my review onto the wrong company!
I was not happy at all with this company:
I ordered three sets of drawers from this company and although the quality itself is fine, the colour was nothing like what was advertised on the website. The product was described and shown as champagne, but in reality all three pieces arrived with very noticeable olive green undertones that do not match my existing bedroom furniture at all.
Even the delivery men commented that the furniture often arrives in different colour tones, which suggests this is a known issue rather than simply a screen or lighting difference.
I decided to keep the furniture because returning three assembled sets would have been extremely inconvenient, but I now have the additional expense of having them professionally repainted so they actually match my room.
I contacted customer services asking for a reasonable contribution towards the repainting costs, but despite acknowledging my disappointment, they refused any goodwill gesture or reimbursement. Their response focused on colours appearing differently due to screens and lighting, which does not reflect the extent of the difference between what was advertised and what arrived.
Disappointing customer service experience and very frustrating considering the amount spent.

Réponse de furniture.co.uk
Absolutely first class Company
Absolutely first class Company. From order to brilliant speedy delivery everything just perfect and with no effort. Packaging was excellent too. Thank you. Would very, very highly recommend purchasing from this Company. 🌟🌟🌟🌟🌟🌟🌟🌟🌟

Réponse de furniture.co.uk
Good quality furniture
Good quality furniture. The dining table and chairs we purchased look really good and seem to be well made - we enjoy using them. The area where improvements could be made with this website is with the delivery - we had minimal information given about when to expect our items and then the deliveries were made on 2 separate days for some strange reason.

Réponse de furniture.co.uk
Perfect
I highly recommend this company. Everything was perfect from start to finish. Fantastic customer service, very polite and respectful delivery drivers. Very good quality furniture at reasonable prices.

Réponse de furniture.co.uk
Extremely efficient service from both…
Extremely efficient service from both customer services and the delivery teams. Very impressive.

Réponse de furniture.co.uk
Brilliant delivery and on time
The delivery and on time. Lads delivering we very good even took in into the bedroom for me.

Réponse de furniture.co.uk
Quality of furniture and speed of delivery excellent
Lovely quality piece of furniture and very fast delivery.
Would heartedly recommend this company.

Réponse de furniture.co.uk
Ordered wardrobe on 4th March
Ordered wardrobe on 4th March. Arrived 1st May 26 with assembly assured. Two attempts at assembly but each time they couldn,t do. Both times they did,nt have any tools. Waiting for a third attempt on Monday 11th May. Very upset Been without a wardrobe for over two months now. See what happens Monday

Réponse de furniture.co.uk
Super!
Great communication from the company, really friendly and helpful. We ordered a bed and mirror to match and they’re beautiful! Both items seem of really good quality and work perfectly in my daughter’s room - she’s delighted!

Réponse de furniture.co.uk
Quality Always Sells
A very easy-to-use site, great selection and found exactly what I was looking for at a good price in the sale. Good communication throughout transaction and delivered at exactly time and day given.

Réponse de furniture.co.uk
Good design but delivery and assembly tricky
I very much like the dresser I bought although there is a blemish on the interior of it.
Delivery men wouldn’t bring it beyond the front door.
I was very lucky in having a neighbour who helped move it to the back of my flat. Very disconcerted by the HUGE amount of packaging wrapping the dresser which was a nightmare to dispose of…. Acres and acres of cardboard and polystyrene.
On balance I’m pleased with the look and function of it, but it would be good if the company or delivery firm could arrange for better assistance with positioning such a large piece of very expensive furniture and also taking away all the packaging.

Réponse de furniture.co.uk
Absolutely gorgeous furniture
Absolutely gorgeous furniture, really well made. Really solid. New dressing table looks so beautiful. Will be back!

Réponse de furniture.co.uk
French 6 draw dresser
Excellent quality and service. Small issue with the product phoned customer services and sorted out straight away item posted to rectify the issue would recomend this company.

Réponse de furniture.co.uk

Réponse de furniture.co.uk
Fully Assembled and Looks Premium
I’m really happy with this purchase. The furniture arrived fully assembled, which made things so much easier. For the price, the quality and overall look exceeded my expectations. Definitely a great value for money.

Réponse de furniture.co.uk
Delivery was really quick and all the…
Delivery was really quick and all the packaging removed and display cabinet assembled. When the top part of the display unit was found to be missing some paint, the item was replaced by the following week without any fuss or problem. Highly recommend this retailer.

Réponse de furniture.co.uk
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







