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furniture.co.uk Avis 

1 383
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ I ordered a chest of drawers in Antique White, but when it arrived, the colour was more grey than white. I contacted the company, and their customer service was exceptional from start to... Voir plus

Noté 5 sur 5 étoiles

This company are a pleasure to order from. They were easy to communicate with and very amenable. They notify you of a delivery date and deliver promptly. Their furniture is well made and packaged and... Voir plus

Noté 5 sur 5 étoiles

Table and bench are amazing, when extended perfect for all the family. Looks great 👍 xx Couple of chips on table legs already, but it does get used daily by 2 adults, 3 under 12 kids and 2 boist... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Updated information about delivery dates and time of arrival of items. The table and chairs are very sturdy and very easy to assemble.very clear instructions to follow. Would recommend this company.

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de lits
  3. Magasin de meubles de salon
  4. Magasin d'ameublement d'extérieur

Écrit par l'entreprise

From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(1 383)

211 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Delivery was really quick and all the…

Delivery was really quick and all the packaging removed and display cabinet assembled. When the top part of the display unit was found to be missing some paint, the item was replaced by the following week without any fuss or problem. Highly recommend this retailer.

31 mars 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you so much for your wonderful feedback! We're delighted to hear that you were pleased with the quick delivery, assembly service, and packaging removal.

It’s especially great to know that our team was able to resolve the issue with the display cabinet promptly and without hassle, that’s exactly the level of service we strive to provide.

We truly appreciate your recommendation and your support. Enjoy your new furniture!

Kind regards,
Furniture.co.uk

Noté 5 sur 5 étoiles

This is a top notch company

This is a top notch company. Such good customer service. Messages answered immediately uk friendly people. Ordered 5 heavy bits. Such quality and style. Nothing flimsy here.
Unfortunately had to return as didn't fit into space. My error. They collected with Such efficiency and politeness. Considering my fault.
Cannot recommended highly enough. Thankyou

4 avril 2026
Avis spontané
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Réponse de furniture.co.uk

Thank you so much for your fantastic feedback! We're delighted to hear that you had such a positive experience with our customer service team and that you were pleased with the quality and style of the furniture.

We completely understand that sometimes things don’t fit as planned, and we're glad our team could make the return process smooth, efficient, and hassle-free for you.

Your kind words and recommendation mean a great deal to us, thank you again for your support!

Kind regards,
Furniture.co.uk

Noté 5 sur 5 étoiles

Great product and great customer…

Great product and great customer service. Have used this company several times now and have always been really pleased with the furniture

3 mars 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your continued support and for taking the time to share your experience! We're delighted to hear that you’ve been consistently pleased with both our furniture and customer service.

It means a lot to us that you’ve chosen to shop with us multiple times, we truly appreciate your loyalty.

Kind regards,
Furniture.co.uk

Noté 5 sur 5 étoiles

Great service ,delivery guys great,only…

Great service ,delivery guys great,only problem we’re having at this moment in time is that we are trying to order another Florence Kitchen Sideboard and you won’t except payment,please help thank you

31 mars 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your kind feedback! We're really pleased to hear you were happy with the service and delivery team.

We’re sorry to hear you’re having trouble placing another order for the Florence Kitchen Sideboar, this certainly isn’t the experience we want for our customers. Please could you get in touch with our customer service team so we can look into the issue and help you complete your purchase as quickly as possible?

Thank you for your patience, and we’ll be happy to assist you.

Kind regards,
Furniture.co.uk

Noté 4 sur 5 étoiles

Solid and Sturdy

Display cabinet dresser and matching kitchen sideboard cabinet, were solid and sturdy.

Chose as both were fully assembled, apart from attaching the top and bottom part of dresser. Unfortunately, the holes didn't line up so needed to re-drill holes.
So not quite 5 stars.

Beautiful sage green colour.
Overall, very pleased.

7 avril 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for taking the time to share your feedback! We're delighted to hear that you’re pleased with the solid build, design, and beautiful sage green finish of your display cabinet dresser and matching sideboard.

We’re sorry to hear about the issue with the alignment during assembly—that’s certainly not ideal, and we appreciate you bringing it to our attention. Your comments help us improve both our products and customer experience.

Overall, we’re really glad you’re happy with your furniture and thank you again for your support.

Kind regards,
Furniture.co.uk

Noté 5 sur 5 étoiles

As described

Arrived on time, assembled, well packaged. Lovely item.

30 mars 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your lovely feedback! We're so pleased to hear your item arrived on time, was well packaged, and that you’re happy with the assembly and overall quality.

We really appreciate your support and hope you enjoy your new furniture.

Kind regards,
Furniture.co.uk

Noté 5 sur 5 étoiles

Excellent customer service and products

Excellent customer service and delivery. The dressing table is excellent quality, will buy from here in the future.

30 mars 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your kind feedback! We’re really pleased to hear that you’re happy with the quality of your dressing table, as well as our customer service and delivery team.

It’s great to know you’d consider shopping with us again, we truly appreciate your support.

Kind regards,
Furniture.co.uk

Noté 5 sur 5 étoiles

Great quality furniture!

Great quality furniture and very responsive customer service team. Sent a couple of emails for a few small things and always answered very promptly to sort queries. Would definitely order from this company again.

28 mars 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your kind feedback! We’re delighted to hear that you’re pleased with the quality of your furniture and that our customer service team was able to respond quickly and help with your queries.

It means a lot to us that you’d consider ordering from us again, and we truly appreciate your support.

Kind regards,
Furniture.co.uk

Noté 5 sur 5 étoiles

Excellent quality shelves that good I…

Excellent quality shelves that good I ordered another one . Good value for money and very well packaged and easy to build

27 février 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your lovely feedback! We’re really pleased to hear you’re happy with the quality, value, and ease of assembly of your shelves.

It’s great to know you liked them so much you ordered another one, that really means a lot to us. We also appreciate your comments on the packaging and delivery experience.

Thanks again for your support.

Kind regards,
Furniture.co.uk

Noté 5 sur 5 étoiles

Recommended

A lovely piece of furniture, we love it. An initial failure by the delivery company - who were appalling frankly - was managed well by this company and when the piece was eventually delivered and assembled the new delivery company was superb: swift, competent, charming. Yes there was a hiccup, but it was managed well and with grace which is what matters. Recommended.

17 avril 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you so much for your kind and thoughtful feedback. We’re delighted to hear that you love your new furniture and that, despite the initial delivery issues, our team was able to resolve things to your satisfaction.

We truly appreciate your patience and understanding, and we’re especially pleased that the final delivery and assembly experience met your expectations. Your recognition of how the situation was handled means a great deal to us.

Thank you again for your recommendation, it’s genuinely appreciated.

Warm regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Looks fantastic

Delivery was prompt and furniture, very carefully packaged. We bought the Tetbury hallway set in sage.Green it looks lovely. I was skeptical about getting only 2 screws to hang the rather large shelving unit..But so far it's holding fast on the wall.

26 mars 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your lovely feedback! We’re so pleased to hear your order arrived promptly and was carefully packaged.

The Tetbury hallway set in sage green is a beautiful choice, we’re glad it’s looking great in your space. We understand your initial concerns about the shelving fixings; it’s designed to be secure when installed correctly, but if you ever have any doubts or would like additional guidance, please don’t hesitate to get in touch, we’re always happy to help.

Thanks again for sharing your experience.

Warm regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Great value

Great value, surprising quality did not disappoint at all

25 mars 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your kind words! We’re delighted to hear that you found great value in your purchase and that the quality exceeded your expectations.

We really appreciate you taking the time to share your experience, and we hope you continue to enjoy your furniture.

Warm regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Lovely hallway set

Delivery was prompt and order intact as alot of foam protection, sorry not environmentally friendly. I order the hall set by tetbury with wicker baskets. The hanging shelf storage with 3 baskets had 2 two inch screws. Wasn't sure if that was strong enough.. but still hanging!

27 mars 2026
Avis spontané
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your feedback! We’re really pleased to hear your order arrived promptly and well protected.

The Tetbury hall set with wicker baskets is a lovely choice, great to know it’s looking good and holding up well. We understand your concern about the wall fixings; when installed correctly they’re designed to provide secure support, but if you’d ever like extra reassurance or advice on alternative fixings, we’re always happy to help.

We also appreciate your comments on packaging and are continually reviewing ways to make it as environmentally friendly as possible while still keeping items safe in transit.

Thanks again for sharing your experience.

Warm regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Excellent service snd delivery men were…

Excellent service snd delivery men were first class.

23 mars 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your kind feedback! We’re delighted to hear you received excellent service and that the delivery team made such a great impression.

We really appreciate you taking the time to share your experience.

Warm regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Great plant stands ordered I

Great plant stands ordered. The putty colour …very nice!

22 mars 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your lovely feedback! We’re so pleased to hear you’re happy with your plant stands.

We hope they look fantastic in your space and showcase your plants perfectly!

Warm regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Lovrly dining table and benches …

Bought the Acacia dining table and benches. Really good quality and half assembled.
Definitely recommend

2 avril 2026
Avis spontané
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your lovely review! We're so pleased to hear that you're happy with your Acacia dining table and benches, and that the part-assembled design made things easier for you. It’s great to know you’re enjoying the quality, and we really appreciate your recommendation.

Warm regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Lovely display cabinet, excellent quality

Lovely display cabinet, excellent quality and at a good competitive price. Delivered safely, very pleased

19 mars 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your wonderful feedback! We're delighted to hear that you're pleased with your display cabinet and that it met your expectations in both quality and value. It's also great to know your order arrived safely.

We truly appreciate your support and hope you enjoy your new piece for years to come.

Warm regards,
The Furniture.co.uk Team

Noté 2 sur 5 étoiles

Relatively poor quality for the price

Relatively poor quality for the price - finish inside the shoe rack and coat rack is poor and one of the coat hooks snapped already - fixing kit for the wall not up to the job, had to buy some proper fixings - not worth £320 in my view

18 mars 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your feedback. We’re sorry to hear that the product did not meet your expectations in terms of quality and fittings.

We’re glad we were able to resolve your concerns and arrange collection of the item for you. Your comments have been noted and will be shared with our product team for review as we continue to improve our range and customer experience.

Kind regards,
Furniture.co.uk

Noté 5 sur 5 étoiles

Very prompt delivery

Very prompt delivery, great product

9 mars 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Thank you for your lovely feedback!

We’re so pleased to hear you were happy with the prompt delivery and that you’re enjoying your new product. Providing a smooth experience from order to delivery is something we really focus on, so it’s great to know it made a difference.

If there’s anything else we can help with, we’re always here.

Warm regards,
The Furniture.co.uk Team

Noté 5 sur 5 étoiles

Brilliant product very well made.

Brilliant product very well made.

6 mars 2026
Logo de furniture.co.uk

Réponse de furniture.co.uk

Hi,

Thank you so much for your kind feedback. We’re delighted to hear that you’re pleased with the product and its quality.

Your comments are greatly appreciated and will be shared with our team.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Kind regards,
The Furniture.co.uk Team

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