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furniture.co.uk Avis 

1 383
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ I ordered a chest of drawers in Antique White, but when it arrived, the colour was more grey than white. I contacted the company, and their customer service was exceptional from start to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company are a pleasure to order from. They were easy to communicate with and very amenable. They notify you of a delivery date and deliver promptly. Their furniture is well made and packaged and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Table and bench are amazing, when extended perfect for all the family. Looks great 👍 xx Couple of chips on table legs already, but it does get used daily by 2 adults, 3 under 12 kids and 2 boist... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Updated information about delivery dates and time of arrival of items. The table and chairs are very sturdy and very easy to assemble.very clear instructions to follow. Would recommend this company.

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de lits
  3. Magasin de meubles de salon
  4. Magasin d'ameublement d'extérieur

Écrit par l'entreprise

From antique furniture restoration in the 1970s to the launch of our pioneering online furniture store in the 2000s, our story spans over six decades. But our aim has always been the same – to provide the best quality-for-money furniture in the UK. That’s what we’re passionate about and, most importantly, it’s something we’ve achieved. Today, we’re renowned across the UK for furniture that combines thoughtful design, expert craftsmanship and a personal touch – throughout the home. From bedrooms, living rooms and hallways to kitchens, dining rooms and bathrooms, you can choose furniture to fit your personality and lifestyle.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(1 383)

211 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I love my 2 items

I love my 2 items. They look gorgeous and are beautifully made.
I'm using my plant stand as a little bedside table. Perfect!

5 décembre 2025
Noté 1 sur 5 étoiles

Useless

Useless. Waited until 10pm and they never showed up.
Still waiting for a delivery of a £750 piece of furniture

30 novembre 2025
Logo de furniture.co.uk

Réponse de furniture.co.uk

Good afternoon Steve,

We’re very sorry for the inconvenience and frustration caused by the failed delivery yesterday.

Unfortunately, our delivery team experienced multiple delays on the road, which meant they were unable to complete all scheduled deliveries. Updates were sent to affected customers throughout the day, though we sincerely apologise if these were not received.

We have since reached out to you to offer a new delivery date before Christmas, including complimentary assembly, which we hope is suitable.

If there is anything further we can assist with, please don’t hesitate to contact us.

Warm regards,
Angharad

Noté 5 sur 5 étoiles

Great delivery team

Delivery team were polite, friendly and professional. Pleased with quality of chest of drawers would recommend and order from here again.

28 novembre 2025
Noté 4 sur 5 étoiles

Furniture is good for the price

Furniture is good for the price. It’s not amazing but then it wasn’t that expensive so is what it is. Delivery wasn’t the best though. It was left on my door step in the rain. I was in so got it in sharpish. Cardboard and rain aren’t the best combo.

25 octobre 2025
Noté 5 sur 5 étoiles

Very pleased with my purchase and the company

I was very impressed by the choice of beds on the website and how easy it was to choose and order. The delivery costs and assembly of my new bed were very very reasonable and the delivery drivers who assembled the bed were very proficient. I received my bed in less than a week from ordering and I was kept well informed of the delivery process.
The bed is lovely, perfect for my bedroom, and it looks exactly like its picture on the website.
All in all a great purchase which I would recommend

21 novembre 2025
Noté 5 sur 5 étoiles

Fantastic

Great customer service fantastic delivery service. Our piece of furniture was damaged only a tad and the service we received about this was fantastic.

21 novembre 2025
Noté 5 sur 5 étoiles

Lovely chest of drawers

I ordered a beautiful chest of drawers and I am delighted with it. It arrived on time and well packaged. Unfortunately one of the drawer handles was broken and I emailed the company and they delivered a new handle within a couple of days. I was very impressed with the service I received.

17 novembre 2025
Noté 2 sur 5 étoiles

Nice furniture- rubbish customer service.

Really disappointed in the customer service shown by furniture.co.uk. The bedside tables I ordered are lovely however they arrived without the handles or fixtures. I had to contact the company three times before anyone sent them out to me.

17 novembre 2025
Logo de furniture.co.uk

Réponse de furniture.co.uk

Good Morning Katie,

Thank you for taking the time to share your feedback. We’re pleased to hear that you love the bedside tables, but we’re truly sorry for the frustration caused by the missing handles and fixtures — and especially for the delay in getting them to you.

When you called, we advised that the handles had been posted, but these had been lost in the post. We immediately dispatched a replacement set and upgraded these for Saturday delivery, so these would be delivered to you the following day.

I hope that the handles have now been received, but if there is anything else that we can help with, please do not hesitate to reach out to us.

Warm Regards,

Angharad

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