FUSE Services Ltd Avis 

440
•
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Always a prompt honest and great service. We recently needed a socket replacing after some damp proofing work we knew who to call we have used Fuse a number of times they always deliver. If your look... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A quick response to what was an emergency situation, having accidentally put a screw through a wire under the floorboards resulting in no lighting to the downstairs of the whole house Kev and Noah ar... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were in the process of renewing our old lead water supply pipe and were looking for an experienced Electrician to check both the wire attached to the pipe and our electric earthing system. Kev prom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kev and team installed a new house alarm system. From first outreach, Kev was quick to respond (via phone as well) and took the time to answer some detailed questions which helped save me time on rese... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'installation électrique
  2. aussi dans
  3. Électricien
  4. Installateur de systèmes de sécurité

Écrit par l'entreprise

Electrical, Data, Security, - perfectly integrated with each other. We have the training, experience and skills for almost anything to do with electricity, at any Voltage from DC Data to AC Mains.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

440 avis

5 étoiles
4 étoiles
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5,0

Tous les avis

(440)

59 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Emergency call out on a Friday…

Emergency call out on a Friday afternoon. Arrived to sort issues within half an hour of call. Thanks so much!

6 novembre 2023
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Réponse de FUSE Services Ltd

Thanks John, glad you appreciate our service. Anytime.

Noté 2 sur 5 étoiles

A little more considerationwhen working in someones home

I requested a visit to fit a fused spur to accommodate a sump pump. When the engineer arrived he thought he was coming to fit an outside light and was unable to do the job requested. A further date was arranged and 2 engineers arrived to fit the fused spur and also to fit a motion detector light (a later request) The lads were very polite and did a good job, however, their boots were filthy with wet mud which was trodden into my door mats and over the floors. A little more care would have been appreciated when it is known you will be working inside someones home.
UPDATE
Thank you for your response Kev and also for the email you sent me. I did not reply to this email as I did not wish to get into an argument with you. However, as you have chosen to bring a response to Trust Pilot I must reply as follows.:-

Your firm did an enormous amount of work for me last year and because I was impressed with how Peter Cannon and the trainee conducted themselves, I came back to you. You may also find I did give you a 5* review following this work.
I can categorically confirm your lads did not work in their stockinged feet, they also had to go into the kitchen to look at the fuse box housed in a kitchen cupboard. Consequently, the mud, dirt, from their boots trod into my carpet in the doorway and also into the kitchen. Had I been made aware they had dirty shoes I could have provided floor covering.
I was also extremely surprised when you personally initially turned up to do the job (fitting a fused spur) thinking you had come to do something to a light? I had filled in your on line form giving full details of my requirements and also mentioned these again when I spoke to you on the telephone. You personally were unable to undertake the job when you came, due to ill health, therefore delaying this job until you had someone available, the day before the sump pump was fitted. Had there been a problem it could have been extremely inconvenient.

6 novembre 2023
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Réponse de FUSE Services Ltd

Update: having spoken with the team, they say this review is completely fake and there was no "mud" left anywhere. One lad stood near the access hole right next to the exterior door and passed tools etc to the lad who was under the floor. When he climbed up the ladder and got out, he stepped directly outside took off his boots and did the rest of the work in his socks! He is normally so careful like this. I thought it was completely out of character and you can see all our other reviews are from extremely satisfied customers.

Oh no Pat. This is bad news to me. I wish you would have fed back to me personally on the day rather than doing so on this platform and crushing our 5 star rating average. Obviously something has gone very wrong here and I can only apologise and speak with the lads. I know they were walking under your floor and you warned me it was very wet down there and the reason for our visit was to install a supply for a sump pump to drain it out. They also know they were fitting a spur and the outside lighting, because I made sure they had the ladders with them and they asked why. If you had contacted me on the day I would have made sure this was rectified immediately, without telling the world. This is not our usual standard of service.

Noté 5 sur 5 étoiles

⚡️ 5 stars

From first call to the work being completed I was extremely impressed with the quality of work. Thanks very much

3 novembre 2023
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Réponse de FUSE Services Ltd

Thank you for taking the tme to write this Andrew. Really appreiciate it. Great to hear your comments.

Noté 5 sur 5 étoiles

new shower

installed new shower.Very pleased with the service and the reasonable price. Left everything clean and tidy will certainly use fuse again .

13 octobre 2023
Avis spontané
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Réponse de FUSE Services Ltd

Thank you for your kind review Sheila. Glad you are happy with our service.

Noté 5 sur 5 étoiles

Quick and efficient

We contacted the company to fit a burglar alarm, security cameras and doorbell. They were very quick to deal with our enquiry, and installed the items quickly and efficiently. Also very patient in explaining to us how to operate the new equipment! Reassuringly, said we can get back to them any time if we need further advice.

18 septembre 2023
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Réponse de FUSE Services Ltd

Hi guys. Hope you're getting on well with your new tech! Now you're used to it, you will see your new AJAX alarm system is a breeze to operate, and your cameras and NEST doorbell make life more secure and convenient. Glad to get a review from you, thank you so much.

Noté 5 sur 5 étoiles

The service is prompt and all the staff…

The service is prompt and all the staff are polite and helpful. The equipment they Installis amazi g quality and used a few times now.No problem reccomending to anybody.

20 septembre 2023
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Réponse de FUSE Services Ltd

Cheers Chris, always happy to work for you and glad you're impressed with the quality of your new CCTV system.

Noté 5 sur 5 étoiles

Good work and have used before and will…

Good work and have used before and will again. Competitive pricing.

15 septembre 2023
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Réponse de FUSE Services Ltd

Thanks James, I see you have used us a fair few times now, so thanks for the review and for being a loyal customer.

Noté 5 sur 5 étoiles

Absolutely brilliant

Absolutely brilliant. Nothing too much trouble. Respectful and kind and thoughtful round the house. Would highly recommend

8 septembre 2023
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Réponse de FUSE Services Ltd

Thanks Vivienne. Happy to hear this about our staff and you taking time to write about us. Great to hear.

Noté 5 sur 5 étoiles

Exceptional Service by Fuse Services

I recently had the pleasure of getting some work done by Fuse Services, and I must say that their professionalism and efficiency truly stood out. From the initial quote provided by Kev to the outstanding work done by Sonny, I was thoroughly impressed.

Kev's professionalism was evident right from the beginning. He provided a detailed and competitive quote for the services I needed, ensuring that I had a clear understanding of the costs involved. This transparency was greatly appreciated.

Sonny, who came to install floodlights and complete some additional electrical work, was equally impressive. He wasted no time in getting the job done efficiently.

What impressed me most about Fuse Services was their commitment to getting the job done quickly and effectively without compromising on quality. It's refreshing to work with professionals who value your time and deliver exceptional results.

I have no hesitation in recommending Fuse Services to anyone in need of electrical services. I will undoubtedly be using their services again in the future. Thank you, Kev, Sonny, and the entire Fuse Services team, for a job well done!

16 août 2023
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Réponse de FUSE Services Ltd

WOW, what a review, probably our best one yet! I'm blown away. It's fantastic to hear that we are getting things right, and our customers are impressed with the company we have built up over the years. Thank you Naz for your business and for this outstanding review, really appreciate it.

Noté 5 sur 5 étoiles

Professional

Professional, reliable and expert - I would recommend Kev and Fuse

3 septembre 2023
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Réponse de FUSE Services Ltd

Thank you Justinia, appreciate you taking time to write this, and for your continued business. with both your rental properties and your own home.

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Polite, know their stuff and do a good job.

23 août 2023
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Réponse de FUSE Services Ltd

Thank you for sharing this with everyone. Always good to recieve positive feedback. Thanks for your business too.

Noté 5 sur 5 étoiles

Really quick and efficient…

Really quick and efficient communication from Kev and the team with clear quotes and flexible timings. The job was done with a minimum of fuss and left neat and tidy. I have used Fuse a couple of times now and they are my go-to guys for anything electrical.

16 août 2023
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Réponse de FUSE Services Ltd

Awesome review Chris. Thank you so much for taking the time to share your experience with potential future customers, and for your continued business.

Noté 5 sur 5 étoiles

Electricians you can trust to turn up and genuinely say no job is to small!

This is the second time I've used this company and I continue to be impressed by the way they work. I sent an email initially about a faulty external light, which got an almost immediate reply. They booked in a visit the following day to look and quote for the replacement and then fitted it a few days later. They're friendly and polite and with a professional approach, and the work is to a high standard.

15 août 2023
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Réponse de FUSE Services Ltd

Hi Mat, thanks for telling the nation how happy you are with our profesional approach to our customers. We try very hard to give 100% satisfaction and get repeat business. You are helping us to do that so thank you for taking the time.

Noté 5 sur 5 étoiles

They were very professional and even…

They were very professional and even though they couldn’t complete my job due to a faulty fan they did fix a cherished Tiffany lamp. So I would recommend them.

2 août 2023
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Réponse de FUSE Services Ltd

Hi Linda. Thanks for the review. Shame the fan you supplied was faulty on fitting, but glad the Tiffany lamp was repaired as a consolation. Hope you come to us again when you need us.

Noté 5 sur 5 étoiles

Efficient as usual

Very efficient as usual.Arrived on time and soon sorted out the problem.

1 août 2023
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Réponse de FUSE Services Ltd

Thanks again David, and so glad you persued us with the correct email address in the end and didn't think badly of us.

Noté 5 sur 5 étoiles

Great system, great service

Kev and team installed a new house alarm system. From first outreach, Kev was quick to respond (via phone as well) and took the time to answer some detailed questions which helped save me time on research. Quote came instantly and end-to-end from outreach to work done was about a week. Great to see an apprentice being trained up on the job, and the Ajax system recommend and installed is great so far

9 août 2023
Avis spontané
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Réponse de FUSE Services Ltd

Cheers Neil, you now have one of, if not the best award winning intruder alarm systems available. This is no DIY grade system and the public cannot get hold of them, to maintain the integrity of installations. Thanks so much for the review and you know we're here for you if there are any problems.

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