The only problem I had was it took forever to get to me. Once it did the fed ex or whoever gave my package to the wrong house. And they didn’t give it to me until almost 2 weeks later. I haven’t used... Voir plus
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I entered the address. The site recorded my name as the address. Recorded the street as the city. Didn't record a state. I've emailed customer support 3x. At this point i'm not even sure this... Voir plus
Product ordered 7/24/26. Never received, no shipping information. Contacted customer service, so far, 3 times and not one single response. I would not recommend them as a vendor. I will not order... Voir plus
Correct product delivered. I appreciate the extra e mails on shipping status. I would however like more information on the extra heads to the nail filer. There is no instructions or information ins... Voir plus
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Customer service at its lowest!
Received an email stating Package was delivered, nothing was delivered. Reached out multiple times to the seller and still no response. Its a total scam.
Product doesn't work.
Product doesn't work.
Very long delays to get a response, if at all.
I haven’t received anything yet!
I haven’t received anything yet! It’s been 5-6 weeks. No answer from previous emails to CS.
In every way
In every way, I was treated with respect and courtesy by the people who were involved with my order. I will continue to be a loyal customer.
I emailed for how to return the items…
I emailed for how to return the items and no one will respond. The items do not fit my drains. They are too tall and cheap plastic.
The two sink stoppers didn’t fit and I…
The two sink stoppers didn’t fit and I already reported this to you but never got a response.
The sink stopper is made of plastic
The sink stopper is made of plastic with chrome coloring! The basket part of it is made with the thinnest, cheapest metal. I have never seen such a poor quality product in shops anywhere. I contacted Futumall to return it but didn't get any response. I shouldn't be surprised as it was shipped from China. This was the worst $20 I've ever spent.
I ordered the drain stopper and it is…too big for my drain
I ordered the drain stopper and it is too big for my drain. I am trying to contact the email that they offer and I not getting a response and to send product back and credit my card.
the product arrived in 12 days
the product arrived in 12 days, was as advertised. i bought off of you tebe. it as the sink valve.
IT WAS TOO BAD TO DELEVERY FOR CUSTOMER
Not happy at all - still haven't received order after over a month
I ordered one thing but then was charged for more. I tried to cancel within minutes by calling but was told it was too late to cancel. It has been over a month and I still have not received my order but you made sure you got my money right away.
easy experience
Idem never arrived. Need refund.
Never received the Idem. I would like a refund or the Idem I order
tried to use tool and did not work as…
tried to use tool and did not work as advertised, disappointed.
Can’t wait to install
High Value Product
Had exactly what I needed at a fair price....a great value.
Machining on tool surface could have…
Machining on tool surface could have been better. Size difference on prongs I will finish the prongs myself
You sell wrong size products
Sink stoppers did not fit my sink
Sink stoppers did not fit my sink. Also upper part is made of some kind of plastic not stainless steel. Inferior product. Cannot find a way to return. Will not be making any more purchases.
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