Plants arrived very healthy and a sensible size to grow in their new environment. They were well packaged. Gardening Direct do not offer an enormous range of plants, but in my experience what they... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered 6 oleander plants from Gardening Direct. I was concerned due the extreme heat we have been having the condition they would arrive. However, I needn’t have worried they were excellently packe... Voir plus
L'entreprise a répondu
The Agastache when received were not only rather small for the discounted price (let alone the original price) they were so severely heat damaged that they will probably not survive. The positive side... Voir plus
L'entreprise a répondu
I have bought pre-planted hanging baskets from this company a few times and they are simply beautiful. I bought two this year and was lucky to get them at the sale price and they are beautiful. I wo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!
Coordonnées de contact
Royaume-Uni
- gardeningdirect.co.uk
4,2
Bien
25 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
great service
2 juillet 2026
Réponse de Gardening Direct
Hello,
Thank you for your positive feedback; it means a lot to us.
Kind regards,
Gardening Direct Customer Service
Great value really good service.
2 juillet 2026
Réponse de Gardening Direct
Hello,
We're happy to hear that you found great value and received good service. We appreciate your feedback.
Kind regards,
Gardening Direct Customer Service
Never had trouble before but this time…
Never had trouble before but this time I received my plants they looked like someone had trampled on them. Very disappointed
2 juillet 2026
Réponse de Gardening Direct
Hello,
We are truly sorry to hear that your plants arrived in such a poor condition this time. We understand your disappointment and appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Réponse de Gardening Direct
Hello,
We're so glad you found us helpful! We appreciate your feedback about the watering; we'll certainly look into that.
Kind regards,
Gardening Direct Customer Service
Quick delivery
Quick delivery. Plants arrived in a good state. Received exactly as advertised.
2 juillet 2026
Réponse de Gardening Direct
Hello,
We are so pleased to hear that your plants arrived quickly and in excellent condition, exactly as you expected. Thank you for your wonderful feedback!
Kind regards,
Gardening Direct Customer Service
My issues were solved very quickly &…
My issues were solved very quickly & they gave me the refund straightaway.
2 juillet 2026
Réponse de Gardening Direct
Hello,
We're glad we could resolve your issues quickly and process your refund efficiently. Thank you for sharing your positive experience with us.
Kind regards,
Gardening Direct Customer Service
Some of the begonias in the packs were…
Some of the begonias in the packs were very small and in a poor state. They have all survived.
1 juillet 2026
Réponse de Gardening Direct
Hello,
We're sorry some of your begonias arrived in poor condition. We appreciate you letting us know and are glad they all survived.
Kind regards,
Gardening Direct Customer Service
Réponse de Gardening Direct
Hello,
We're so pleased to hear that your plants were well-packaged and delivered thoughtfully! Thank you for taking the time to share your positive experience with us.
Kind regards,
Gardening Direct Customer Service
pleased with service and delivery
1 juillet 2026
Réponse de Gardening Direct
Hello,
We are happy to hear that you were pleased with our service and delivery. Thank you for your positive feedback; we appreciate it.
Kind regards,
Gardening Direct Customer Service
Réponse de Gardening Direct
Hello,
We're so glad to hear that your plants arrived on time and were well packaged! We appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Flowers arrived fresh and now they are…
Flowers arrived fresh and now they are in full bloom.
1 juillet 2026
Réponse de Gardening Direct
Hello,
We're so pleased your flowers arrived fresh and are now blooming beautifully! We appreciate your positive feedback.
Kind regards,
Gardening Direct Customer Service
Once again delighted with the service…
Once again delighted with the service and product delivered.
1 juillet 2026
Réponse de Gardening Direct
Hello,
We're so pleased you were once again delighted with our service and the product delivered. Thank you for your positive feedback!
Kind regards,
Gardening Direct Customer Service
The plants arrived extremely dried up
The plants arrived extremely dried up. I wasn’t very happy I had to throw a few away as they were practically dead
2 juillet 2026
Avis spontané
Réponse de Gardening Direct
Hello,
We are truly sorry to hear that your plants arrived in such a dried-up condition and that some were practically dead. We understand your disappointment and appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Plants arrived in a very bad state
Plants arrived in a very bad state. Not properly packed .garden ready plugs they were not.
Called the company and got very good service from the lady on the phone. She arranged a second delivery at no extra cost but the plants were not much better when they arrived. Be warned
1 juillet 2026
Réponse de Gardening Direct
Hello,
We are truly sorry to hear that your plants arrived in such poor condition, not once but twice. We understand your disappointment and frustration, especially after speaking with our customer service team. We appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Easy ordering on line.
Easy ordering on line.
Plants arrived on time. Good healthy plants , well packaged.
Have ordered several times before and will use them again.
24 juin 2026
Réponse de Gardening Direct
Hello,
We're so pleased to hear that your online ordering experience was easy and that your plants arrived on time, healthy, and well-packaged. We truly appreciate your continued business!
Kind regards,
Gardening Direct Customer Service
Very disappointed with the double…
Very disappointed with the double geraniums that I purchased. 2plants didn't make the journey, so far the blooms have not been anything like I expected. They have been watered daily.
1 juin 2026
Réponse de Gardening Direct
Hello,
We are very sorry to hear that two of your double geraniums did not survive the journey and that the blooms have not met your expectations. We understand your disappointment and appreciate you bringing this to our attention.
Kind regards,
Gardening Direct Customer Service
Absolutely amazing service even packed…
Absolutely amazing service even packed really well
1 juillet 2026
Réponse de Gardening Direct
Hello,
We're so pleased to hear you received amazing service and that your order was packed really well! Thank you for your wonderful feedback.
Kind regards,
Gardening Direct Customer Service
The plants were in a poor state when…
The plants were in a poor state when they arrived. I sent a photo to the garden centre. The response was very quick and a full refund was given…but no plants 🙁
1 juillet 2026
Réponse de Gardening Direct
Hello,
We're truly sorry the plants arrived in such poor condition. We appreciate you bringing this to our attention and are reviewing our packaging process to prevent this from happening again.
Kind regards,
Gardening Direct Customer Service
Good plants
Good plants, 3 were damaged couldn't be used. The rest perfect. Good delivery time
1 juillet 2026
Réponse de Gardening Direct
Hello,
We're so glad to hear most of your plants arrived perfectly and our delivery time was good! We are sorry to learn some arrived damaged. We appreciate your feedback.
Kind regards,
Gardening Direct Customer Service
Plug plants were well packaged and…
Plug plants were well packaged and thriving when they arrived.
12 mai 2026
Réponse de Gardening Direct
Hello,
We're so pleased to hear that your plug plants arrived well-packaged and are thriving! Thank you for sharing your positive experience.
Kind regards,
Gardening Direct Customer Service
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.