Gardening Direct Avis 24 615

TrustScore 4 sur 5

4,2

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased 4 ready planted hanging baskets. They arrived boxed and in great condition due to superb, secure packaging and careful delivery by the Courier. The plants are healthy and colourful and w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The roses arrived in good time and well packaged. One rose was in excellent condition but the other one had 5 dead short stems that we removed. Having said that the rest of plant looks in good shape.... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Although the plants were well wrapped and still alive when they arrived, despite the heat, unfortunately the courier didn't handle the box carefully and several plants and soil had fallen out of the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was really pleased with our 4 hanging baskets . They were well Packed and are thriving beautifully . I will certainly use your company again . Thank you. I will definitely recommend gardening direc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardin

Écrit par l'entreprise

Gardening Direct are one of the lead Bedding Plant Suppliers in the UK. We also offer a fantastic range of Shrubs, Perennials, Bulbs, Accessories & much more!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

25 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(24 615)

3 005 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Disappointed

First tree ordered in good time for Father’s Day, arrived 10 days late and dead! Second one, also 10 days late and dead! Customer service staff, less than helpful. Unanswered emails… eventually refunded!

10 juin 2026
Noté 2 sur 5 étoiles

Very poor quality

We ordered a 50th Wedding anniversary rose to give as a present, but the one that came had no buds, a few dead leaves and very little new growth. We were embarrassed when we gave it to our friends. Very poor quality.

17 juin 2026
Noté 4 sur 5 étoiles

I took the special offer

I took the special offer, acceptable value for money, but the garden ready plants were well ready. With a little tender care they are starting to recover with about75% as some of the stems had broken in transport. Overall ok

17 juin 2026
Noté 5 sur 5 étoiles
Logo de Gardening Direct

Réponse de Gardening Direct

Hello,

We are so happy you received great value, plants, and service! We appreciate you sharing your positive experience with us.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Excellent customer sevice

My order wasn't in the condition that I was expecting as I have always had excellent plants and plugs I emailed to advise you of my problem and was immediately sent a replacement so was very pleased with service and have no problem buying your products again

9 juin 2026
Logo de Gardening Direct

Réponse de Gardening Direct

Hello,

We're sorry to hear your initial order wasn't in the condition you expected, but we're delighted that our prompt replacement service met your satisfaction. We appreciate your continued trust in our products.

Kind regards,

Gardening Direct Customer Service

Noté 1 sur 5 étoiles

When my pkants arrived they were all…

When my pkants arrived they were all bashed about plus most of the leaves were loose in the box.. the box was sturdy.. but the plants were rattling around and got very damaged.. i was very upset when i paid good money and to me they were in very poor condition.. im so sorry to have to moan

16 juin 2026
Logo de Gardening Direct

Réponse de Gardening Direct

Hello,

We are truly sorry to hear that your plants arrived in such a damaged condition, especially after you paid good money for them. We understand your upset and are reviewing our packaging procedures to prevent plants from shifting and getting damaged during transit.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Very good service

Excellent plants in good condition.

16 juin 2026
Logo de Gardening Direct

Réponse de Gardening Direct

Hello,

We're so pleased you received excellent plants in good condition! We appreciate you sharing your positive experience with us.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Plants

Good plant's well packed

16 juin 2026
Logo de Gardening Direct

Réponse de Gardening Direct

Hello,

We're glad your plants were good and well-packed. We appreciate you sharing your positive experience with us.

Kind regards,

Gardening Direct Customer Service

Noté 3 sur 5 étoiles

Quite expensive for the size of plants…

Quite expensive for the size of plants delivered. Some could have been in a better condition.

16 juin 2026
Logo de Gardening Direct

Réponse de Gardening Direct

Hello,

We appreciate your feedback regarding the plant sizes and condition. We are always working to improve our offerings.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Nice plants and great price

Nice plants and great price

16 juin 2026
Logo de Gardening Direct

Réponse de Gardening Direct

Hello,

We're happy you enjoyed our plants and prices! Thank you for your positive feedback; it means a lot to us.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Lovely strong plants

Lovely strong plants, packing great, so arrived
in good condition

16 juin 2026
Logo de Gardening Direct

Réponse de Gardening Direct

Hello,

We're so pleased to hear that your plants are strong and arrived in good condition, thanks to our careful packing. Your positive feedback is much appreciated!

Kind regards,

Gardening Direct Customer Service

Noté 3 sur 5 étoiles

Most of plants were ok

Most of plants were ok, but busy lizzies were not very good. I did complain and you sent me replacement plants. They were very overgrown and leggy. Bit disappointed with my experience this time. Normally the plants I receive are very good. Hope next time I order I will not be disappointed.

8 juin 2026
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Réponse de Gardening Direct

Hello,

We're truly sorry to hear that your experience this time was disappointing, especially with the Busy Lizzies and their replacements. We appreciate your feedback and hope to provide you with a much better experience on your next order.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Good web site

Good web site. Beautiful plants all doing well. Easy to order. Fast delivery

16 juin 2026
Logo de Gardening Direct

Réponse de Gardening Direct

Hello,

We're so pleased you found our website easy to use, that your beautiful plants are doing well, and that you experienced fast delivery! Thank you for your wonderful feedback.

Kind regards,

Gardening Direct Customer Service

Noté 5 sur 5 étoiles

Great plants always 👌

Great plants always 👌

16 juin 2026
Logo de Gardening Direct

Réponse de Gardening Direct

Hello,

Thank you for your positive feedback; it means a lot to us.

Kind regards,

Gardening Direct Customer Service

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