I've been waiting for a shipping notification for 11 days now. I placed the order believing it would ship within 48 hours, as advertised on the website. However, this isn't the case. The contact form... Voir plus
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Lisez les avis des autres
Unfortunatly my package was lost. But i was very pleased by your professionalism because you spontanously contacted me to tell the event and because i was very quickly refunded
L'entreprise a répondu
The piano arrived pretty timely and is exactly as described. At first I panicked coz I didn’t receive any order number but GarSupply team kindly replied to my email with the order tracking link. Their... Voir plus
L'entreprise a répondu
Great service, good Quality screen, couldn't believe it at first but I thought "it doesn't kill me, so what the hell", to my surprise, it was delivered very quick, it fitted like a glove, and my 1200e... Voir plus
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À propos de l'entreprise
- Magasin d'équipement de sécurité
- Fournisseur de produits de beauté
- Magasin d'accessoires automobiles
- Magasin de vêtements
- Ordinateur et accessoires
Écrit par l'entreprise
GarSupply is a leading online page that brings affordable products to shoppers around the world. We are dedicated to building a convenient and professional community, whether it is a wholesale or retail business. Our professional staff will be dedicated to providing you with excellent service and help every time you contact us.
Coordonnées de contact
614 Building, Bagua 1st Road, Shenzhen, Futian District, Chine
- info@garsupply.com
- garsupply.com
3,7
Moyen
43 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lost package
Unfortunatly my package was lost. But i was very pleased by your professionalism because you spontanously contacted me to tell the event and because i was very quickly refunded
7 septembre 2025
Avis spontané
Réponse de Garsupply.com
We’re truly sorry that your package was lost, but we’re glad our team could take care of it quickly and keep you informed throughout the process. Thank you for recognizing our professionalism—it means a lot. We’ll keep striving to provide smooth and reliable service, even when unexpected issues occur.
I've been waiting for a shipping…
I've been waiting for a shipping notification for 11 days now. I placed the order believing it would ship within 48 hours, as advertised on the website. However, this isn't the case. The contact form on the website is faulty and states that my email address is incorrect. Shipping is supposed to be express and has already been paid for. I find this process extremely unprofessional.
5 septembre 2025
Avis spontané
Réponse de Garsupply.com
We sincerely apologize for the delay and the inconvenience you experienced with your order and our contact form. This is certainly not the level of service we aim to provide. We’ve reviewed your case, and a full refund has already been processed. You should receive confirmation shortly, if you haven’t already. Thank you for bringing this to our attention — your feedback helps us improve our processes and communication.
How can a web-shop in 2025 being this slow survive the competition?
It simply blows my mind how a Web-shop can survive in a market with consumers expecting prompt delivery.
It took 10 days from my order placement until an email confirmed shipment. I question if the information was valid, since tracking information was unavailable several days after.
I received my order ONE MONTH after order placement.
23 juillet 2025
Avis spontané
Réponse de Garsupply.com
Hello, Claus
Thank you for taking the time to share your experience. We are truly sorry for the delay you faced with your order — this is far from the standard we strive to deliver. Unfortunately, the delay was caused by the delivery company, and while it was outside of our direct control, we understand how frustrating it must have been to wait so long.
As soon as we became aware of the situation, we followed up and, in line with our policy, we provided you with a full refund of the shipping fees as a goodwill gesture. We are also actively working with our delivery partners to prevent this kind of issue from happening again.
We greatly appreciate your feedback, and we hope we’ll have the chance to serve you better in the future.
Thanks & Regards
Excellent service and on time delivery
Excellent service and on time delivery. Purchase worked perfectly
4 août 2025
Avis spontané
Réponse de Garsupply.com
Hello
Thank you so much for your kind words! 🌟 We’re delighted to hear that everything went smoothly with your purchase and that the delivery was on time. Your satisfaction means a lot to us, and we look forward to serving you again!
Thanks & Regards
Réponse de Garsupply.com
Hello,
Thank you so much for your kind words! We're glad to hear you were happy with our prices and fast shipping. Your recommendation means a lot to us – we look forward to serving you again soon!
Thanks & Regards
Really helpful considering…
Really helpful considering communication by email, I would purchase again because of such great customer service support :)
25 juillet 2025
Avis spontané
Réponse de Garsupply.com
Hello
Thank you for your wonderful feedback! We're so pleased to hear that our email support made a positive impression. Providing great customer service is very important to us, and it's great to know it made a difference. We look forward to having you back again!
Thank & Regards
Great service
Great service, good Quality screen, couldn't believe it at first but I thought "it doesn't kill me, so what the hell", to my surprise, it was delivered very quick, it fitted like a glove, and my 1200euro agm g2 cellphone was like a new one. Immediately ordered a second one as back up. Had some questions and had fast response.
12 juin 2025
Avis spontané
Réponse de Garsupply.com
Hello Koen Van Mulders,
Thank you so much for your fantastic review! We're thrilled to hear that the screen exceeded your expectations and that your AGM G2 is back to feeling like new. We really appreciate your trust and are glad the delivery was quick and smooth. Also, great to hear you ordered a second one as backup – always a smart move! If you ever need anything else or have more questions, we’re just a message away. Thanks again for choosing us! 🙌📱
Kind Regards
GarSupply.Com
Do not order from here!!
Do not order from here!!! I ordered an iPhone battery over a month ago nearly and still hasn’t arrived. I’ve contacted the company TWICE and no reply. My phone is barely usable and I cannot do anything without the new battery. DO NOT SHOP HERE!
15 juin 2025
Avis spontané
Réponse de Garsupply.com
Hello,
We're very sorry to hear about your initial experience and truly regret the delay and lack of timely communication. We understand how frustrating that must have been, especially given the urgency of your situation.
We’re glad to confirm that your order was delivered a few days after the review was posted. We also reached out directly and, as a gesture of apology for the delay, fully refunded the shipping fees.
Customer satisfaction is extremely important to us, and we appreciate your patience and understanding. If there's anything else we can assist you with, please don’t hesitate to reach out.
Thanks & Regards
Excellent!!
Excellent service, very good communication, the item is just as described on the website. Congratulations to the shipping company, delivered in person and within the established timeframe. A little more protection in the packaging would have been nice, but... it arrived in good condition.
Keep it up. Totally recommendable.
Thank you very much.
9 mai 2025
Avis spontané
Réponse de Garsupply.com
Hello Salva,
Thank you so much for your kind and thoughtful review!
We’re thrilled to hear that you were happy with the service, communication, and timely delivery. Your feedback regarding the packaging is very helpful, and we’ll certainly take it into consideration to further improve.
We truly appreciate your recommendation and look forward to serving you again in the future.
Thank you once again!
Best Regards
GarSupply.com
Réponse de Garsupply.com
Hello Ionut,
Thank you so much for your recommendation!
We’re delighted to hear you were happy with the quality of the product. Your support means a lot to us, and we look forward to serving you again soon!
Best regards,
GarSupply.Com
Was looking for a small adhesive…
Was looking for a small adhesive dispensing gun, Found exactly what I needed for a good price too. Arrived quickly. Zero complaints .
Regards, Sean.
1 mars 2025
Avis spontané
Réponse de Garsupply.com
Hi Sean,
Thanks so much for the great feedback! We're really glad to hear you found exactly what you needed and that everything arrived quickly. It means a lot to know you were happy with both the product and the price.
If you ever need anything else, we’re always here to help!
Best regards,
GarSupply.com Team
Absolutely delighted with EXPREEN EXPREO51
EXPREEN EXPRE051 coagulator just what I was looking for.
Safe, simple, powerful pen, easy to work.
Remove papillomas, black spots and wards in seconds
Absolutely delighted with a product and fast delivery
Thank you
3 janvier 2025
Avis spontané
Réponse de Garsupply.com
Hello Natalia
Thank you for your wonderful review! We're thrilled to hear that you're absolutely delighted with the EXPREEN EXPREO51 coagulator and that it met your expectations. It's great to know that you found it safe, simple, and powerful for your needs.
We truly appreciate your feedback and are glad that you were happy with the fast delivery as well. If you ever need any assistance or have any questions, feel free to reach out.
Thanks again for choosing us! 😊
This company is one big failure
This company is one big failure. Do not order here, you will not receive the parcel. Not only do you have to wait a long time for the parcel, but they also write that the address is incorrect. One big mockery. I do not recommend.
3 mars 2025
Avis spontané
Réponse de Garsupply.com
Hi Mateusz,
Thank you for your review. We're sorry to hear about the issues you experienced and understand how frustrating delivery delays can be.
We’re pleased to confirm that, as per your follow-up email, the package was successfully delivered the day after your review. The delay was due to a minor issue with the local delivery company, which we managed to resolve to ensure your order reached you.
As outlined in our Shipping & Delivery Policy (point #2), if a delivery is delayed, customers may be eligible for a partial or full refund of the shipping fees.
Our customer service team has already reached out to you to arrange this refund, and we’re currently waiting for your response. If it’s easier, feel free to contact us directly and we’ll be happy to assist you right away.
We appreciate your understanding and are here to help with anything else you might need.
Best regards,
The Garsupply Team
The product I wanted arrived.
The product that arrived was exactly what I wanted and met my requirements exactly.
21 février 2025
Avis spontané
Réponse de Garsupply.com
Hello Yosef,
Thank you for your feedback! We're delighted to hear that the product met your expectations perfectly. Your satisfaction is our top priority, and we appreciate your support. If you ever need anything else, feel free to reach out. Enjoy your purchase! 😊
Part was perfect
Part was perfect
Got it on time
Good to deal with
Thanks
6 février 2025
Avis spontané
Réponse de Garsupply.com
Hello Stan,
Thank you for your kind words! 😊 We're delighted to hear that the part was perfect and arrived on time. It was a pleasure doing business with you, and we truly appreciate your support. If you ever need anything else, we're here to help.
Thanks again! 🚀🔧
Réponse de Garsupply.com
Hello, Lambe O Connor
Thank you for your kind words! We're thrilled to hear that you were happy with the product and delivery. Your satisfaction means the world to us, and we look forward to serving you again in the future!
Thanks & Regards
Garsupply Team
I have orderd my son a TG322 40w…
I have orderd my son a TG322 40w waterproof portable led Bluetooth speaker ( grey ) x1 on the 15th November this is now 9th December had no notification on its arrival or date order number ( GS8846 ) tracking number is YT2432721266002189 were is my order , and don't say its the delivery service I ordered and payed you Garsupply , As I watch Martin Lewis I know who to contact the company I payed .
9 décembre 2024
Avis spontané
Réponse de Garsupply.com
Dear Stephen Brockett,
I’m truly sorry to hear about the delay with your order. I completely understand your frustration, and this is certainly not the experience we want for our customers.
We’re looking into what went wrong with the shipping process to ensure this doesn’t happen again. In the meantime, our team is more than happy to assist you with a refund for the extra shipping cost or any other way to make this right for you.
Please feel free to reach out to our customer service team at info@garsupply.com, and we’ll resolve this as quickly as possible.
Thank you for your understanding, and we appreciate your feedback as it helps us improve.
Best regards,
GarSupply Team
This company supplies exactly what you…
This company supplies exactly what you want
The product I received worked perfectly
No problems
Would definitely recommend them
👍👍
24 octobre 2024
Avis spontané
Réponse de Garsupply.com
Hello, Gerald
Thank you for your kind words and positive feedback! 😊 We're thrilled to hear that you’re happy with your purchase and had a smooth experience. Your recommendation means a lot to us, and we look forward to serving you again in the future! 👍
Thanks & Regards
Garsupply Team
Customer support turned round a bad…
Customer support turned round a bad delivery experience.
I had left a one star review as my product hadn't arrived after many weeks and I was annoyed that I had been sent an email asking for a review.
Customer support then got in contact immediately and got on the case.
It did take a bit of sorting out and I think it was down to courier not leaving a note (twice) to say parcel was at collection office, but I eventually got my product.
So thanks to customer support for being proactive.
7 novembre 2024
Avis spontané
Réponse de Garsupply.com
Dear B S London,
Thank you for taking the time to update your review and share your experience. We sincerely apologize for the initial inconvenience you faced with your delivery. We understand how frustrating it can be to wait for a product and not receive clear updates.
We’re glad our customer support team was able to assist and resolve the issue for you. Your feedback about the courier has been noted, and we will work on improving communication in such situations to avoid similar issues in the future.
Thank you for your patience and understanding throughout this process. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
GarSupply Team
Online add quoted item at 6 euro and…
Online add quoted item at 6 euro and free delivery. Click into add and item has increased to 8+ euro? Add to cart and free delivery changes to approx 10 euro delivery. Very confused 😆 lol
9 novembre 2024
Avis spontané
Réponse de Garsupply.com
Dear Mick,
Thank you for bringing this to our attention!
We’ve thoroughly checked the issue you mentioned regarding the price and delivery cost changes and could not find any ongoing problems on our end. It seems this might have been an online bug, and we sincerely apologize for any confusion caused.
To address this further, we’ve already sent you an email with more details. If you’d like to discuss this directly, please don’t hesitate to contact us—we’re here to help!
Thank you for your understanding, and we look forward to resolving this for you.
Best regards,
Customer Support Team
GarSupply.com
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