They advertise cents off purchases. I Had 57 cents last visit and had 35 gallons for a $19.60 rebateThey said I purchased 16.5 gallons for a $9.16 cent discount
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Lisez les avis des autres
My gas Buddy card expired. I found out they sent a new one to anyone wrong address. I tried to get a new one, and correct any system errors, However GASBUDDY shutdown their customer service numbers... Voir plus
ticket number: 1935088 Has gone unanswered for weeks. They refuse to give me missing discount. I arrived to a gas station for flash sale savings in 5 minutes after activation of that said flash deal.... Voir plus
I have not been able to redeem my points for a gift card. I have sent 6 emails & the response is “ you need to update your app” which I have already done. Then “ we are looking into this issue but we... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
GasBuddy is a tech company based in Boston that operates apps and websites based on finding real-time fuel prices at more than 140,000 gas stations in the United States, Canada, and Australia.
Coordonnées de contact
Canal Street 60, 02109, Boston, Etats-Unis
- gasbuddy.com
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Speedway deceiving people on Gas Buddy
I have tried numerous times to go to a Speedway gas station near me at I-40 Exit 412 on Deep Springs Rd in TN that advertises good discounted gas prices and every time I go there the gas pump tells me to see the attendant which frustrates me and I end up using my debit card.
I contacted the Speedway Corporate office to find out what is going on at the person that replied to me told me that Speedway does not participate in the Gas Buddy program so my question is why does Gas Buddy allow Speedway to even show up on the app?
To me that is very dishonest deceiving people with fraudulent gas prices. Gas Buddy needs to remove Speedway from the Gas Buddy app.
The new card rollout is horrible -- and where are the human beings???
The new card rollout is horrible. There is no way to talk to a human being. Company used to be good. Horrible, horrible, horrible now.
OK AFTER DAYS OF TRYING. FINELY GOT TO TALK TO A REAL PERSON AT GASBUDDY ON EMAILE THEN SHE CALLED ME AN SA FAR AS I KNOW WE ARE GETTING EVERYTHING STRATEND OUT / I WELL UPDATE WHEN IT IS FINLE
Can't even think we're to start it's all bad DONT DO IT THERE CUSTOMER SERVICE IS AT BEST A BAD DREAM NO A NIGHTMARE THERE IS NO end
This started when G Buddy stent the new cards out gas buddy+ cards I used my discover debit on the old card so when the new card came I did what I thought was linking my discover to my new g b card I tryed to use the first time an it was declined so I weighted a fue days and tryed a gain an it worked so I assume it was ready to go I used a fue more times and checked my discover account an did not see it on there so I logged on to gas buddy to what was going on an found the gas buddy card had charged it to a card that was not mine and there was a late fee of 30 dollers so I began trying to get hold of gas buddy to fix it and after meny try could not get it fixed now they say I owe 159 dollers 40 or 59 of that was late fee I then added my master card on the G B card and still could pay it. So all of that said DONT USE GAS BUDDY!!!!!!!!!!!
The customer service experience is beyond awful
The customer service experience is outrageously bad. Good luck connections with a human. I had my gas buddy card declined owing entirely to issues on their side of the transaction. After being forced to make a written customer service request because nobody answers the phone, I was told to expect a response in FIVE BUSINESS DAYS. Imagine traveling cross country and your gas card provider thinks 5 days is an appropriate response time when you’re have a problem buying gas!!!
I received a credit card from the…
I received a credit card from the company. I recently changed our bank account, and I linked the new one. Ever since we did that none of our credit card(s) work. Everything is setup, the company keeps charging a monthly fee, but the card(s) do not work! It is almost impossible to get a live person to help you! If they do not fix this in 48hrs I am going to close my account.
Wish I could give zero stars
Wish I could give zero stars for their new Rewards program. After putting in the time and effort to earn points for redemption, I've been waiting for two weeks and still cannot reach a human. Deleting the app and giving up!
GasBuddy
GasBuddy: where you report the prices for free, and stations pay extra to hide what people actually think of them. Transparency
Support is non-existant
If you need support to continue using the card, forget it. AI only, even when asking for a real person. If a real person did respond, they used canned responses and didn't listen to the issue. It was a vicious circle that never ended. This has gone on for 2 weeks with no real response.
Shady company
Shady company. I had the gas buddy card for years and then the ended the free membership. Was looking on the site to get a new card when I found that out and it was advertising the pay with GasBuddy+. So I clicked on it to get more information and sign up. After doing so found out that it cost money, but no where before signing up for the card it states this. That’s bs
Would give 1/2 star if possible
Would give 1/2 star if possible. Prices always incorrect. I submit correct price, they never update. Off as much as .30¢ gal
Do not pay for their premium account
I have a premium account and support is useless, first they encourage you to link other station rewards programs to theirs and they will use those other rewards against you, when I have 23 cents off per gallon at shell and I use it and only pump 10 gallons and gas buddy takes that 23 cents multiply it by 10 gallons and considers it a 1 gallon purchase at $2.30 then they take the original pump price multiply by 10 gallons and they claim you purchased 11 gallons then deduct 11 gallons from your premium allowance of 50 gallons is a scam and support of course isn't believing you
And then deal alerts that we pay to have ,, and the extra rewards we earn that come with out premium, when we see a deal for 32 cents off per gallon and then redeem points for an extra 10 cents off , that deal should go up to 42 cents off per gallon not 39 cents off per gallon, but again it's not as we see it according to support and with a video screen recording showing it happens is not acceptable, they won't even view it
So don't pay for their premium, it may not be a scam but they don't care about any issues you bring to their attention but in my eyes it's scanning me out of what I pay for
Worked great until I needed customer service!
Used for 2 years. Worked great (except the spending limit when gas prices soared, & I couldn’t fill up a tank without exceeding that limit). Then, they supposedly sent a new card. My old one deactivated, but never received the new card! Customer service is literally non-existent! Sent an email complaint, & got a reply asking for old card number. Gave it, & had no reply. I have tried 6 different times to get a new card, & each is a dead end. Ugh! I give up!
Prices are very inaccurate I believe…
Prices are very inaccurate I believe this is due to price manipulations by gas companies on a daily basis
Gas Buddy is crap.
Gas Buddy is crap.
Why?
Because typically the prices are wrong.
Typically when I make the correction to the prices they go back to the wrong price after 5 minutes.
So either the software is crap or the people that are reporting prices are full of crap.
Either way, it's a waste of my time and I don't recommend it.
This company cannot even send me a card…
This company cannot even send me a card yet they send an email to me daily. I closed my account. I would rather pay FULL PRICE than deal wit these incompetent individuals.
I called them a dozen times, Chatted with them... SAME MO - "You're Card will arrive in five to ten business days. How about months????
False advertisement
False advertisement. I have their card. Open the app, activate promo, go fuel the car... What it says on the pump is what gets deducted from my account. I just get 'pat, pat' email 'you saved $xx'... Don't waste time and money on this thing. Get major fuel network card, like Mobil, 7/11, Shell and stick to them, you will save more.
Gas Buddy full of scam spotters
I go 3 miles out of my way to two stations that are next to each other being reported a few hours ago by the same spotter at $2.67. When I get there its $3.15. When I get home three hours later and check GB again, the same $2.67 prices have been reported 5 minutes ago. Makes me think why even bother going to GB in the first place. And even if you post the correct price, it doesn't show.
Gas Buddy+ Card is a bad deal
I accepted the new card without realizing that my autopay would now go to this new Mastercard. 3c/gal discount is a bad deal. I have two other cards - one would refund twice this much with no gas discount and the other would award points worth 6 times what 3c off per gal is worth! I canceled my account all together.
I personally personnaly believe gasbuddy posters a liars.
I spent 5 hours getting gas prices today as we have so many liars in Wichita. After all was said and done I think they took away about half of the points I earned. Needless to say, there is no use in contacting gasbuddy. I was under half a mile when I reported the prices but it sometimes said I was over a mile away even when I was sitting next to the pump. This app is made for liars who there is no doubt in my mind that many of the gasbuddy posters are never even leaving home. I guess they post online and earn points. I post on the app. I guess that is my fault as my friend told me how screwed up gasbuddy is. I will not waste my gas again on this crap.
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