We placed an order for an item. We recieved another variant of that item and they swear that we place the order wrong yet they never sent a confirmation order like they claim they did. They refused to... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We placed an order for an item. We recieved another variant of that item and they swear that we place the order wrong yet they never sent a confirmation order like they claim they did. They refused to... Voir plus
L'entreprise a répondu
I am in charge of managing the remote control system for the garage doors in my midrise building. Whenever I need to obtain remotes for people in my building Gatehouse Supplies is there for me. I si... Voir plus
Customer service was always responsive and honest. The order took six months to fill, but that was due to the manufacturer. Customer service did not give me any empty promises or try to keep me from... Voir plus
The gate code worked immediately and hooks to the visors in our car. This is the second set so have bought and the price had escalated significantly but with all the inflation and tariffs, etc it was... Voir plus
The Gatehouse has been in business since 2003 selling remote controls, gate operators, and replacement parts at wholesale prices. We specialize in manufacturers like Liftmaster, Chamberlain, Linear, Nortek, Nice, Doorking, and Miller Edge. If you do not see what you are looking for please email us and we will be happy to get you information and pricing. Our website is open 24 hours a day 7 days a week for garage door, gate, and commercial door parts.
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Product rec'd timely and in good order.
We shopped the product online. The cost of the item was comparable from all vendors. We chose Gatehouse bc we liked their website. The product came in a timely manner and in good condition. The transaction happened as we expected.
Quick and fast shipping and works great also great price.
Was able to find exactly what I needed by helpful description.
We received the product when ithe manufacturer said would arrive.
I received exactly what I ordered and it arrived quickly. Thanks.
I thinks i order a brand based on the photo and a different brand arrived

Réponse de Gatehouse Supplies
Garage door remote arrived in a timely manner and was easy to program .
I misplaced my garage door remote, I ordered new one from your company and it arrived very soon. The whole process was easy! Thank you
I was incredibly impressed with how quickly my order arrived! I ordered the item on January 27th, 2025 and it was delivered on February 1st, 2025. It was being shipped from California and with the delays of the wild fires, making for a very positive shopping experience. It's great to see a company prioritize prompt delivery. The tracking information was very detailed, allowing me to follow my package every step of the way until it arrived.
Correct parts, quick delivery, good instructions included.
Received new gate opener. Installed my dipswitch code. Nothing. Tried a new battery. Nothing. Sent an email to Gatehouse. Within a few hours they suggested a quick fix. Now it's working perfectly.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.