Order placed on Oct 1, 2026; estimated delivery Oct 6, 2026. As of today, Oct 14, 2026, there’s no news and the tracking hasn't moved—they’re probably shipping it from the moon. We talk about sendin... Voir plus
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Lisez les avis des autres
The guitar is great and arrived in perfect condition, no issues with delivery. It was delivered within 2 days. The only issue was that it was not listed that the guitar strap is part of the bundle so... Voir plus
I needed some advice regarding which speakers to buy for a Nord piano. My husband recently passed away and I wanted to set everything up for my children to use it. Xavier in customer service was very... Voir plus
I ordered a starter guitar and bag for my son aswell as some picks. The ordering process was very easy, delivery was quick. Unfortunately the zip on the bag broke after one use, I emailed Customer Ser... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Discover the latest music equipment and musical instruments online. Shop for a wide range of guitars, drums, pianos, live sound & recording gear at Gear4music.
Coordonnées de contact
Kettlestring Lane, YO30 4XF, York, Royaume-Uni
- gear4music.ie
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Customer service of the staff member on…
Customer service of the staff member on the desk at the Finglas collection depot was top class. A gentleman and very helpful
This instrument is absolutely…
This instrument is absolutely fantastic. I just can't stop playing it. I was so impressed that I bought the JS300 the following week. So far ......delighted.
Thank you.
Great trade in price on my previous…
Great trade in price on my previous instrument and very quick turn around well done
Excellent company
Excellent company, the guitar and accessories I purchased are brilliant quality and at a great price, delivery was fast. Would highly recommend Gear4music
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Original order of a 12u studio rack was…
Original order of a 12u studio rack was defective but was replaced and is ok however it only has rack mounting to the front so I couldn’t use a 1u sliding shelf I bought which kind of defeats the purpose of the unit tbh

Réponse de Gear4music
Speedy delivery
Predicted delivery was Tuesday - arrived on the Saturday before, two days after ordering! Very good service.
Delivery was very quick
My package arrived exactly when stated…
My package arrived exactly when stated and in superb condition.
Never delivered
The item has still not arrived after two weeks. No tracking information was ever provided so no updates can be given. Can't review a product that hasn't arrived.

Réponse de Gear4music
Easy product search
Easy product search, Easy order process, delivery fully transparent and value for money, recyclable packaging, very happy with service, all round quality service.
No Package, No Information
I placed an order more than two weeks ago and was originally informed that the latest expected delivery date would be over a week ago. When I contacted customer service to ask about the status of my package, I received a generic response telling me to wait 14 days before getting in touch again.
After the 14 days had passed, I contacted them once more, only to receive another standard reply advising me to wait 21 days instead. This is where things currently stand, and I am beginning to question whether the package will arrive at all.
While I understand that shipping delays can happen, I cannot recommend purchasing from this website given the poor customer service experience. The lack of meaningful communication and the repeated automated responses have been frustrating and unhelpful. If the package ultimately never arrives, that will naturally be the primary reason why I would discourage others from placing orders with this company.

Réponse de Gear4music
Sveiki .Užsisakiau elektrine gitara…
Sveiki .Užsisakiau elektrine gitara "Schecter C-1 FR S SLS Elite, Bloodburst".Atveže per 4 dienas. Visa laika informavo apie siuntinio būsena. Informavo pristatymo laika. Aptarnavimas aukšto lygio. Esu labai patenkintas gitaros kokybe.(buvo suderinta ir su batarejomis,matosi,kad prieš siunčiant buvo patikrinta).Užsisakau, jau ne pirma prekę is šios parduotuves. Rekomenduoju.Aciu.
Still waiting for my order after a month – avoid!
I purchased a second-hand sampler (TE-ep-1320) from Gear4music. This was my second purchase from their website, and my first delivery also arrived much later than promised. They shipped this current order via DHL, but it has been a month and I still haven't received it. I have flagged this issue with the company a few times, and they just tell me they are investigating it with DHL. I still haven't received my delivery or a refund. This is the last time I will use Gear4music.

Réponse de Gear4music
I bought this piano for my daughter and…
I bought this piano for my daughter and it was fabulous as she found everything she needs in it, thank you for this amazing gift😇
Well I ordered the premier drum stick…
Well I ordered the premier drum stick bag, it was a good price, it came when it said it would and it is good quality very good in fact, the whole experience was very good hassle free.
Would buy as a first bass
First bass I’ve ever had amazing quality for starter guitar. Lots of fun and amp is amazing for starting out would recommend a slight upgrade. Rest of the pack was super useful pic are a little thin for my liking but that’s just my opinion. Don’t really use the tuner as I use an app but it’s still nice to have included. Bag and strap are amazing to have very useful and different
Is really easy to buy
Is really easy to buy, the page is really organized, the information about products and do not have any delay with the merch
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