Ich bin absolut begeistert von der schnellen und unkomplizierten Abwicklung meiner Bestellung! Der gesamte Prozess – von der Bestellung bis zur Lieferung – verlief reibungslos. Die Webseite ist sehr b... Voir plus
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Unschlagbar guter Preis für den Sea To Summit Big River Packsack 20L in schwarz, attraktive Versandkosten (nach D) und zügige Lieferung.
Die Schuhe sind toll, aber die kannte ich bereits und Original. Der Preis ist super, aber wenn ich als Lieferadresse meine Wohnanschrift angeben, dann habe keine Lust mich irgendwo anzustellen um m... Voir plus
L'entreprise a répondu
I am really happy with shopping experience at GearFreak. Shipping was fast, customer service is awesome. I ordered a pair of boots, the size didn't fit, i returned it following the process, within day... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
GrejFreak ApS (owner of GearFreak) was founded on the 1st of July 2008 by Kristian Rasmussen and Casper Pedersen in Denmark. Kristian is a former Lance Corporal at the Jutland Dragoon Regiment and has been stationed in Kosovo on team 17 and in Afghanistan on team 7. Casper has a bachelor’s degree in International Sales and Marketing from the Business Academy in Aarhus and has a great interest in civilian outdoor life. The foundation of our company is built on countless experiences and recommendations from professional soldiers from all branches of the Danish Armed Forces. It is a fact that many soldiers today buy equipment to supplement what they get from the Forces. Soldiers stationed in Iraq and Afghanistan especially find a need for gear that they have not been supplied with.
Coordonnées de contact
Gunnar Clausens Vej 58, 8260, Viby J, Danemark
- INFO@gearfreak.com
- gearfreak.com
4,8
Excellent
297 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Alles bestens 👍🏻
11 avril 2022
Avis spontané
Exzellenter Service
Exzellenter Service
Super, immer wieder gerne.
It was so nice, I bought there twice :)
3 avril 2022
Avis spontané
Klasse und schnelle Abwicklung
3 avril 2022
Avis spontané
Dispatched really quickly but still…
Dispatched really quickly but still haven't received my goods as hermes claim that they left it in a bin rather than delivering to a neighbour as instructed. Goods seem to have gone missing.
3 avril 2022
Réponse de GearFreak
Hi Karl
I’m really sorry that your parcel was delayed, and EVRi later claimed it was delivered to you.
We have talked with our logistic partner about your case since this is not satisfying for you as a customer or us.
Our customer service team send you a new parcel, that was delivered within 7 business days. Hope you are happy with the product and have had plenty of time to use it during the summer.
Don’t hesitate to contact us again, if you have any questions regarding the product or a new order.
//GearFreak
Prompt service and delivery
Prompt service and delivery, also kept well informed as to status of parcel.
2 avril 2022
Good Gear, Terrible Delivery Courier
I have given this rating as I have still not received my Gear. The courier has said they tried to deliver it which is untrue as I waited all day for it. Whilst Gear Freak have been good I would not order anything from you again simply because of your choice of courier . I have had numerous previous problems with them and there is no easy way to actually talk to anybody to sort out a problem. After emailing them about the incident I am yet to recieve reply from them. Its a shame as you have some great gear and you guys have been good, but until you change your courier I would not order from you again.
31 mars 2022
Réponse de GearFreak
Hi Andrew
Thank you for your review.
First of all, I’m happy that you are pleased with our gear. 😊
But I’m sorry, that you have had so many problems with the courier! We are always working on giving our customers the best possible experience, including a delivery of the order without any problems.
All the feedback we get about the courier, is something we tell them so that they can improve their part and we can have happy customers.
I hope you will try to buy from us again in the future, so you can have some great gear delivered to you place, without any problems.
Best regards
Jesper / GearFreak
Schnelle Lieferung und Top Preis
Schnelle Lieferung und Top Preis! Immer gerne wieder.
30 mars 2022
Avis spontané
Very bad services
Be careful when you buy any item online. You may receive a defective product. I received a Cold Steel shovel with a nasty defect but paid full price.
29 mars 2022
Réponse de GearFreak
Hi Stanislav
I’m sorry to hear, that you received a defective product. This is not how we want our customers to receive their items.
I can’t see, that you have reached out to our customer service team yet. They are always ready to help you if you call or send us a mail, so we can find a solution to the problem.
So don’t hesitate to contact them, for a solution or if you have any questions.
Best reguards
Jesper/GearFreak
Great product and great service.
28 mars 2022
Excellent service and price
Excellent service and price, quick delivery with no problems would highly recommend
28 mars 2022
Schnelle Lieferung
Schnelle Lieferung, alles vorhanden. Wie man es erwartet.
28 mars 2022
Avis spontané
Brought a backpack
Brought a backpack. Ir was well packaged, delivered quickly and the product itself is hood quality.
28 mars 2022
Awesome cap!
26 mars 2022
Very satisfied customer
My order was dispatched quickly,and even when there was a glitch it was sorted ASAP , would definitely order from you again
26 mars 2022
I ordered a wader but had to ring them…
I ordered a wader but had to ring them to find out weather it had left their depot and it hadn’t. I was very surprised it just came in time and made my day👍😊
24 mars 2022
Fast and efficient service...
24 mars 2022
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