Gear Geek Avis 

1 354
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Ordered on Thursday evening with 48 hour delivery. Advised arrival on Tuesday, delivered Wednesday. Tracking seemed to show arrival twice at Leeds Royal Mail. Bought three Garmin Watch charging cabl... Voir plus

Noté 2 sur 5 étoiles

Bought earbuds for my son as an Xmas present. One of them didn't work. Tried following the returns process - didn't work - my order doesn't show up under my login, presumably because I checked out as... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Speedy delivery. Ordered a whiteboard. A great price, it came with whiteboard markers and wipers. Easy to use and so useful for making notes as I research my family history. I can make various notes w... Voir plus

Noté 5 sur 5 étoiles

Always very quick delivery and great prices. My latest purchase is just what I wanted at a fantastic price. Have made a number of purchases and never been disappointed. Would recomend for top tech gea... Voir plus

À propos de l'entreprise

  1. Événements & divertissement

Écrit par l'entreprise

For the savvy shopper


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
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Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,0

Tous les avis

(1 354)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A great service again!

Easy to check specifications and what to order online. No long delays in items arriving and quality of said items were spot on.
Well done to your team that makes this happen and keeps the customers happy.

6 septembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Airpod pros 👍

I bought airpod pros from here, very high quality product that works as intended with good battery life and you can listen to music or watch anything with them wherever you like, good product and i highly recommend.

19 août 2024
Avis spontané
Noté 5 sur 5 étoiles

I had ordered a watch that stopped…

I had ordered a watch that stopped charging. Customer service were extremely help with suggestions and after following the instructions. It was decided that a new replacement would be sent.
I am really happy with my waterproof watch. And the help that i was given.
Thank you so much

15 août 2024
Avis spontané
Noté 4 sur 5 étoiles

Ordering was straightforward and the…

Ordering was straightforward and the kit arrived quickly. Unfortunately, one item was not what I ordered. I contacted Gear Geek, they replied straightaway and once I’d filled in their returns form the correct item was despatched and arrived in a day or two. I will be using Gear Geek again.

30 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Great product

Super easy to order. Arrived on time and great product. Bought for my son and now for me.

26 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible company

Terrible company. The smart watches are really bad quality but I guess you get what you pay for. It didn’t register steps correctly it is extremely inaccurate and when i requested a refund I just keep getting sent a copy and pasted email from Sandeep telling me to reset the watch. I have never ordered something online and had to “prove” why I want a refund..just give me a bloody refund! Scamming and cheap company.

23 août 2024
Avis spontané
Logo de Gear Geek

Réponse de Gear Geek

Hello,

Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Noté 5 sur 5 étoiles

Smartwatch

I bought a smartwatch that had a software issue. Their customer services were a great help and a replacement was delivered very quickly. I will buy from Gear Geek again 🙂

15 août 2024
Avis spontané
Noté 1 sur 5 étoiles

0 STAR

If I could rate 0 I would. This was simply the worst customer service I ever seen . I’ve ordered a sport watch which was delivered on time but it was faulty so I sent an email to customer service. They told me I never ordered the watch so I had to contact them again with the order number. Then they asked me to send a video. Then they asked for a different quality video. Now they are asking for some weird format that I cannot produce on my phone. 5 or 6 emails in and I am in the state I will have to call my bank and report them as fraudolent.
DO NOT BUY FROM THEM - THERE IS A RESON THEY ARE SO CHEAP

17 août 2024
Avis spontané
Logo de Gear Geek

Réponse de Gear Geek

2:05 PM
Hello,

Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Noté 1 sur 5 étoiles

Received a faulty pair of ear pods

Received a faulty pair of ear pods. I’m now having to jump through hoops, filming myself charging them etc to try and get a refund/ return details. Which I’m pretty sure breaks some sort of distance selling rule.

16 août 2024
Avis spontané
Logo de Gear Geek

Réponse de Gear Geek

Hello,

Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

Noté 2 sur 5 étoiles

Careful with their returns policy

I took a punt on some of their Flex headphones after my Beats Flex broke. Reviews seemed good and thought I'd give them a go.
Delivery was about £4, quite steep but worth a go as they offer 90 day returns.
Headphones arrived and they were rubbish. No better than something I could have got for £7 on Amazon.
Contacted them for a return which they promptly replied to, but I need to pay for the return myself.
At this point I have spent £8 with nothing to show for it.
Buy cheap buy twice (and pay postage twice I guess)..

EDIT: I emailed them based on the comment below, assuming there was a mistake or that they wanted to offer an olive branch. Their reply was 'You need to return this on your own'. Absolute jokers, steer clear.

16 août 2024
Avis spontané
Logo de Gear Geek

Réponse de Gear Geek

Hello,

Thank you for taking the time to write this review. We’re really sorry to hear you've had a less-than-positive experience with us.

Please reach out to us at info@geargeek.co.uk. This will help us verify your order so that we can look into this further for you and find a solution.

Kind Regards

Gear Geek

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