Our first Geepas fly zapper worked well for 6-8 months and then the bottom tube went. Geepas sent replacement tubes via a very efficient young lady and although difficult to replace, it worked fine f... Voir plus
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Lisez les avis des autres
Very pleased with my recent purchase of a smoothie maker/blender- reasonably priced, and easy to use. When I had to contact customer services with a query, I was dealt with by Andre really promptly,... Voir plus
Excellent communications with Geepas ,such a lovely company to deal with I ordered the 8 Peice university bundle And it didn’t disappoint at all , everything in working order , my son is over the... Voir plus
L'entreprise a répondu
I order Portable Bluetooth Speaker With Wireless Microphone Karaoke Machine On 30th Aug and received on 3rd September almost after 2 days, website says next day delivery I do understand bank holida... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'électroménager
- Entreprise d'électronique
- Grossiste en appareils électriques
- Magasin d'aspirateurs
- Magasin de matériel de cuisine
- Magasin de plans de travail
Écrit par l'entreprise
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Coordonnées de contact
Royaume-Uni
- geepas.co.uk
3,8
Bien
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Geepas UK
Hi Deniz ,
Thank you so much for your wonderful feedback. We're delighted to hear that you're happy with your Geepas product.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Got a mixer last week & overall finish of the parts are worse
12 septembre 2026
Réponse de Geepas UK
Hi Arjun,
Thank you for sharing your feedback. We're sorry to hear that you were disappointed with the overall finish and quality of the parts of your mixer.
We truly value your comments and will take your feedback into consideration as we continue to improve our products and customer experience.
Kind regards,
Geepas Customer Support
Excellent Quality 👍 and highly…
Excellent Quality 👍 and highly recommended
12 septembre 2026
Avis spontané
Réponse de Geepas UK
Hi Jeen ,
Thank you so much for your wonderful feedback and recommendation! We're delighted to hear that you're pleased with the quality of your Geepas product.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Customer service is very good
Thank you for your help. If I receive the replacement safely, I’ll be happy to leave a positive review for your company.
11 septembre 2026
Réponse de Geepas UK
Hi Madhavan,
Thank you for your kind feedback. We're pleased to hear that you found our customer service helpful.
One of our customer service agents is actively working towards a suitable resolution and will do their best to assist you as soon as possible.
We truly appreciate your patience, understanding, and support.
Kind regards,
Geepas Customer Support
Geepas Customer Support
Recently contacted Geepas Customer Support who were very helpful and ended up replacing the item in question without quibble, all the while keeping us updated. Just what customer support is meant to do but so many companies seem to forget that. Ten out of ten for Geepas!
1 septembre 2026
Avis spontané
Réponse de Geepas UK
Hi Hans,
Thank you so much for your fantastic feedback and for your 10/10 rating. We're delighted to hear that our customer support team was helpful, kept you updated throughout the process, and was able to arrange a replacement smoothly.
Providing helpful, responsive, and reliable customer service is very important to us, so it's wonderful to know we met your expectations.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Not used it yet as I'm waiting for a…
Not used it yet as I'm waiting for a worktop fitting
5 septembre 2026
Réponse de Geepas UK
Hi Beryl,
Thank you for your feedback. We hope you're able to get your worktop fitted soon and have the opportunity to enjoy your new Geepas product.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Prompt replies and support to the…
Prompt replies and support to the return of our faulty deep fat fryer
The company was let down by Evri when we tried to arrange a collection as recommended however we returned the item via royal mail and a replacement arrived within a few days
Can't fault Geepas
4 septembre 2026
Avis spontané
Réponse de Geepas UK
Hi Ian,
Thank you so much for your wonderful feedback. We're delighted to hear that you were happy with our prompt support throughout the return process and that the replacement arrived within a few days.
We're sorry that you experienced difficulties with the Evri collection, but we're pleased that an alternative return method allowed us to resolve the matter quickly.
We truly appreciate your patience, understanding, and kind words.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hello Mrs Gill Kearns,
Thank you so much for your wonderful feedback. We're delighted to hear that you're very happy with your double-stack air fryer and that your order was delivered quickly.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Customer service is Brilliant
Customer service is Brilliant
collaborator and help to fix my issue
Very fast
Thanks
14 septembre 2026
Avis spontané
Réponse de Geepas UK
Hi Aberr,
Thank you so much for your wonderful feedback. We're delighted to hear that you found our customer service team helpful, collaborative, and quick in resolving your issue.
Your kind words mean a lot to us, and we truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi Lynn ,
Thank you so much for your wonderful feedback. We're delighted to hear that you're happy with your choice and had a positive delivery experience.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Good quality product as I expected .
8 septembre 2026
Réponse de Geepas UK
Hi Cyril,
Thank you so much for your positive feedback. We're delighted to hear that you're pleased with the quality of your product and that it met your expectations.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
The worst company ever dealt with
The worst company ever dealt with. Bought rice cooker a week ago. It was to be a next day delivery. I'm yet to hear anything from them concerning dispatch or delivery. I contacted customer service but no joy. All I kept seeing is order is on the way. How can a next day delivery become one week and yet still not arrived. The tracking data is also empty. Not even an email to explain why the delay. Even wondering if they real or scam.
7 septembre 2026
Réponse de Geepas UK
Hi Emmanuel,
Thank you for sharing your feedback. We sincerely apologise for the delay and the frustration caused by the lack of delivery updates.
We understand your concern, especially as you were expecting next-day delivery. One of our customer service agents is actively working towards a suitable resolution and will do their best to assist you as soon as possible.
We appreciate your patience and understanding.
Kind regards,
Geepas Customer Support
I got delivery two days before my…
I got delivery two days before my electric flies killer is packed in brown carton to protect the original packing. I got everything safely. It helps me alot to avoid flies in my home.
Thank you
12 septembre 2026
Avis spontané
Réponse de Geepas UK
Hi customer,
Thank you so much for your wonderful feedback. We're delighted to hear that your electric fly killer arrived safely and well protected, and that you're finding it effective in keeping flies away from your home.
We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi Malgimaniszn ,
We're sorry to hear that your experience did not meet expectations. We always aim to dispatch orders as quickly as possible, with eligible orders placed before our daily cut-off often arriving the next working day.
Unfortunately, delivery times can occasionally be affected by courier operations and circumstances beyond our control. We sincerely apologise for the inconvenience caused and appreciate your patience and understanding.
Kind regards,
Geepas Customer Support
Great experience!
7 septembre 2026
Réponse de Geepas UK
Hi Simona,
Thank you so much for your wonderful feedback. We're delighted to hear that you had a great experience with Geepas. We truly appreciate your support and choosing us.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi Chris,
Thank you for your positive feedback. We're pleased to hear that the product performs as expected and does exactly what you need. We truly appreciate your support and choosing Geepas.
Kind regards,
Geepas Customer Support
Ordered a product over a week ago and…
Ordered a product over a week ago and was meant to be next day delivery. Was never received by me. So tried to get a replacement sent and haven’t received that. Don’t bother buying from this company.
12 septembre 2026
Avis spontané
Réponse de Geepas UK
Hi Kirsty,
Thank you for your feedback. We're sorry to hear your order is missing and you haven't received any updated information. Please contact our customer service team (support@geepas.co.uk.) with your order number and details of the missing item, and we'll be happy to look into this for you.
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi A T,
Thank you so much for your kind feedback. We're delighted to hear that your order arrived safely and in good condition. It's great to know you were happy with your experience.
We truly appreciate your support and choosing Geepas!
Kind regards,
Geepas Customer Support
Réponse de Geepas UK
Hi Hollie,
Thank you so much for your lovely feedback. We're delighted to hear that you found the product affordable, easy to use, and quick to operate. We truly appreciate your support and choosing Geepas!
Kind regards,
Geepas Customer Support
Purchased Wet dry mixer grinder and it…
Purchased Wet dry mixer grinder and it was delivered with missing part .
Even after providing the details of missing part with photos they tried to drag the issue.
Now we I provided all the info now they are telling that missing item needs to be checked in their factory .and didn’t responded until I reminded them.
25 août 2026
Réponse de Geepas UK
Hi Abdul,
Thank you for sharing your feedback. We sincerely apologise for the delay and frustration caused while handling your missing-part request. One of our customer service agents is actively working towards a suitable resolution and will do their best to assist you as soon as possible.
We appreciate your patience and understanding.
Kind regards,
Geepas Customer Support
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