Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The best thing is their plans are very pocket friendly with quality of Service and Customer support over various medium For my side one suggestion they should enhance their Call/Phone suppo... Voir plus

Noté 5 sur 5 étoiles

Really a very good service by Genhost. Their services are really cheap and the best. Uptime and speed are incredibly good. I have got many benefits from their services. I have not faced any diff... Voir plus

Noté 1 sur 5 étoiles

you will loose your money one day without service. they scam cheap host but every time down simple WP website they make suspended and said server abuse. the live support not working fake. if you open... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Simply superb, from the day1 I don't see any kind of issue, though whatever the knowledge based stuff also from my clients too, these people responded quickly and worked on behalf of us too..that's a... Voir plus

À propos de l'entreprise

  1. Service d'hébergement de sites web

Écrit par l'entreprise

Unlimited Hosting Provider Since 2013 | Trusted by 800+ Resellers All Over the Globe | Top 10 Reseller Hosting Provider of 2022


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

114 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Perfect for Businesses

Finally found service that has everything you need, and beyond that. The hosting services are quite affordable.
Great Costumer Support.
Since I am Beginner, Support team solves my N number Issues / Doubts patiently.
I am happy with their service.
I strongly recommend their services

30 juillet 2021
Avis spontané
Noté 1 sur 5 étoiles

They suspended my 250 Cpanels

They suspended my 250 Cpanels of host25cent. Think about what will happen? they reason is some my accounts CPU abuse. I stayed there 1 year still my account active in dashboard but they suspended all. I say take care resellers they will destroy ur hosting suddenly. Look they answer 250 cpanel is malware??? Funny and say fresh? I dont want to be again this host to be looser.

18 juillet 2021
Avis spontané
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Réponse de Genhost Webhosting Solution

We hope you are safe ! We had already notified about your Accounts Usages (Phishing/malwares) on ticket #SUP-33613 - Abusive use of Service [Final Warning] On the same ticket we had informed you to consider upgrading your accounts.As we had clearly mentioned in our TOS about the AUP How much you can able to use on server. As you are in shared Environment we need to take care of all the client websites.Its your responsibility to upgrade as per your business needs even after we notified you didn't taken any action from your end.

its the reason of suspension and I could see our team had informed your Service can be reactivated as fresh (if requested) So you can contact our support inorder to get your service reactivated as fresh

Noté 5 sur 5 étoiles

Hosting Plan

I have purchased the plan, so far I am not facing any issues with them, servers are running smoothly, just a tip of advice, make sure to enable Cloudflare for your websites.

18 avril 2021
Avis spontané
Noté 1 sur 5 étoiles

Terrible company

Terrible company, hosted over 20 websites on their reseller hosting US server and all disappear in one day without meaningful explanation and they could not recover a single file. My business would have been over if I've not had the backup for all the website on another host that I was planning to leave for them.

23 janvier 2021
Avis spontané
Noté 1 sur 5 étoiles

Have to give it one star

Have to give it one star. Don't waste your money. Support is laughable. Normally taking around 24 to 48 hours to reply. Don't bother with the live chat. It will just raise a ticket as they are 'busy'
IP is blacklisted so emails go in junk.
Wanted money back but they won't. Poor, poor service. No wonder they only offer 7 days money back guarantee. When you raise a complaint it will just go in there queue so by that time you lose your money

20 janvier 2021
Avis spontané
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Réponse de Genhost Webhosting Solution

We are sorry for the issue you had faced,As we informed on ticket We had faced lot of support request on that day so the Response got delayed.As this will be unexpected for any Company But we had given our best !

We hope you understand and About the Moneyback if you had requested within 7 days of purchase we can able to Refund it As we offer only 7 days Moneyback

You could still use the Service ! As there are no issue on Service level !

Noté 1 sur 5 étoiles

you will loose your money one day…

you will loose your money one day without service. they scam cheap host but every time down simple WP website they make suspended and said server abuse. the live support not working fake. if you open ticket not answer long hours. the u upset and loose your money if u ask paypal refund not get because refund policy cant get your money. There is a lot problems. They use trial cpanel license every month make crack and ur site will down.

20 janvier 2021
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Réponse de Genhost Webhosting Solution

We are unable to verify this review as the Email Address you had provided to the trustpilot we don't have any client account !
So We are not sure that this review has been made with genuine experience with us

Noté 5 sur 5 étoiles

Quality Matters With them

Quality Matters With them

One of the best Unlimited Hosting Provider in the Hosting Industry at an Affordable cost

Still I was amazed about the plans pricing and their way of support

Excellent Excellent

26 août 2020
Avis spontané
Noté 1 sur 5 étoiles

Very poor service

Very poor service. Constantly suspends the account for using too many resources on the server, only with wordpress installed. Not to repeat.

30 décembre 2019
Avis spontané
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Réponse de Genhost Webhosting Solution

Sorry for the inconvenience,As in WP Some files (wp-cron .php, xmlrpc.php , wp-admin-ajax.php , bot access , unwanted traffic and some plugins) will cause such overloading issues which needs some optimization.We have the KB Article on how to do it from your end or you can consult our Support over Whatsapp/Ticket our team will do the process and un-suspend your account

Noté 5 sur 5 étoiles

Best Experience after giving an try..

Best Experience after giving an try..

I was panic before purchase due to the reviews i have seen but any how i have given an try as their pricing are Affordable for me..Genhost has mixed reviews so i have thinked lot before the purchase and finally i have purchased it Last Month Oct 21st and they had migrated over 70+ accounts within 24 hours

They do have an excellent well trained Tech Staff for our needs

Their server Performance is Great and even the Uptime was 100% with my Experience

I dont think Genhost have issues or worst services..

I Got an excellent Service and I recommend Genhost to all

22 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Good Service

Good Service
Better Support
99% Server Uptime As they Promised as no one can give you 100% guarantee on Network side or electrically Equipments

I have Hosted About 36 cPanels with them and They are working with Good speed

I dont care about their negative reviews as my experience with genhost is Excellent

I Support and Recommend them

15 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Hey All,This is Sr Tech support agent…

Hey All,This is Sr Tech support agent from Ans Inc..i was having genhost Master plan over 3 Years and Their new US plan from past 8 months and i was very much excited to use their service and their tech support are awesome

Let me say onething their support or staff does not ask me to give good review i was randomly checking the pages and got some negative reviews and i got an question why these guys had such negative comments and i have realized that the peoples who dont have proper knowledge about the servers firewall and tech... i can see most of them say their server was down all time..we are giving hosting nearly to 150+ customers if their servers are down how we can successful continue with them for years till now..so this is totally an fake thing or those peoples are giving fake reviews or may be an IP blocked on the firewall

IP block may happen for any cases like failed logins or Too many connections abuses even i have faced that and i have contacted their support to get it unblocked on time and they do offer Unblock plugin which can be done by yourself

I dont know if genhost is watching these pages because im unable to fine any replies they made for negative comments..hope they are busy with their customer sales and support

As from my end im an happy customer and i love to work with Genhost

Dont panic of negative reviews..you can trust them and they ll assist you

12 novembre 2019
Avis spontané
Noté 4 sur 5 étoiles

My Experience with GenHost

Hi !

I would like to share my experience with GenHost since two years I use their services.

After reading some negative comments about GenHost's services, I simply understood one thing:

The level of knowledge of the user has an impact on what he encounters as a problem.

What do I mean? A beginner or a person who does not master the workings of the hosting service certainly he will encounter more problems some times, even where there is none.

I think you have to read always. You have to learn more, ask questions in all humility to know why some things don't work correctly.

Besides, GenHost has a "Knowledgebase" section where there is valuable information that you may need. I even read the "Knowledgebase" sections of others Hosting Service. It's the same Cpanel / WHM

To conclude and give my opinion, GenHost they are among the best I appreciate.

While small technical problems temporary can not miss, but as I stressed above, it depends on the manner so you perceive the problem to qualify it as serious or not.

I really appreciate the following factors at GenHost: The price, the speed of the support, the enriched features on their Cpanel / WHM

I recommend their services and do not blindly take into account the totally negative remarks of some.

Marcel K

5 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Worse servers ever

Worse servers ever
I lost my money and my clients because of slow servers
Every time communication with support tell me (your IP is blocked sir)
Do not waste your money in servers and hosting slow and bad

2 octobre 2019
Avis spontané
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Réponse de Genhost Webhosting Solution

We don't have any down issues,its possibly your IP is getting blocked like we informed before over our Whatsapp Support Chat.We have added additional level of security for WP Brute force attacks in our firewalls so incase if you do multiple WP Logins your IP will be getting blocked You can contact our Support To get it resolved

Our Server Uptime Status : https://stats.uptimerobot.com/2vK3WHZ64

Noté 5 sur 5 étoiles

My Exp With Genhost for Now Good

Hey All,
Well before Getting services from genhost i have seen Mixed Reviews in various directory about their service and support..anyways i have risked myself to get an service (Alpha Reseller) from them as they do have 7 days Moneyback Period so incase of issue i can raise refund from their Team.Let me share you my Experience with Genhost Servers and Support Team
1. I have made the Purchase on 13/Aug/2019 Alpha A1 plan included whmcs free (I got the whmcs license after 4 hours from purchase as they said the order needs Sr Team approval but i got the Valid license Not Pirated/Nulled that i can verify officially in whmcs.com
2. I have Hosted About 13 cPanels like Wp,Ecommerce and Normal PHP Based the speed is good as they promise
3. How about the Performance ? Yes The server load like to be Good and Normal but sometimes its goes Up like 10 to 12 but its an common thing in shared environment as it may vary anytime and it can be optimized by the system admin
4. How about Support System ? They do offer various support like Livechat,Whatsapp,Call and Ticket Support..I have contacted them Over whatsapp they have an good response time and for minor issues they are fixing it in their whatsapp support system..For Major things we need to open up a ticket and it take upto 45 min to 2 hours to get solved

This is my review after using the service for 6 days and Still now i didnt got any issues

WILL ADD MY PERSONAL EXP AFTER USING 15 DAYS FROM NOW (19/Aug/2019)

6 Days Exp is Excellent i can give 5 Stars to Genhost

19 août 2019
Avis spontané

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