Genie Clean Avis 

61
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I absolutely swore by these products a while back, however I feel the quality has changed, and if your not careful you can see visible white marks once you've washed your floors, oven ect. and overal... Voir plus

Noté 5 sur 5 étoiles

Amazing stuff. I purchased this to buy a ‘new’ product to try easily to tackle grease in the kitchen. I had tried other products but they didn’t do what they advertised. GREASE be GONE spray and lef... Voir plus

Noté 5 sur 5 étoiles

I have taken my time to review the products I have purchased. Products arrive on time. I have Grease be Gone, which is my absolute favourite. I have a wooden extractor over my cooker which I had n... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Horrible customer service! They will not help you and do not disclose a name of who you are communicating with after being asked numerous times! They will not work with you, only excuse their poor s... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

61 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 68 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,8

Tous les avis

(61)

59 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

“I’ve been using Genie Clean products and I’m really impressed with the results. The products are powerful, reliable, and do exactly what they promise. They’re especially good for people who really know how to clean, because you can see the difference right away when used properly. Everything feels fresher, looks brighter, and the whole process is so much easier with Genie Clean. Highly recommended

26 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I bought grease be gone and scale it…

I bought grease be gone and scale it down they were so good I decided to try some of the other products which didn't disappoint. Lovely fragrances and very powerful cleaning results. Value for money, long lasting and just what every home needs

3 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Really nice and helpful

As an affiliate for genie. I love the products and libby and the customer service team are really nice and have always been good with my deliveries. Every one in the chat is really nice and helpful. I am so grateful for becoming part of the genie family

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing products

I have been using genie cleaning products for 6months. I have not had no issue with my orders, all correct and non missing. Received my order in less than 7days.

I have a cleaning job, and changed all my cleaning products to genie clean. They leave an amazing smell, does what they are ment to do.

Highly recommended

28 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

best cleaning products in the market

I could not rave about these products enough, i generally and honestly rave about them to all my family and friends. i have severe OCD and cleaning really assists in managing my symptoms, i have used the same cleaning products for years - and now they all consist of genie- i generally could not rave about the products enough. i have only ever had minimal experience with customer service however when i have they have always remained professional, and respond promptly and efficiently, could not recommend enough worth every penny.

28 octobre 2025
Avis spontané
Logo de Genie Clean

Réponse de Genie Clean

Thank you maddie so kind

Noté 5 sur 5 étoiles

An amazing cleaning brand

An amazing cleaning brand & company, they are constantly giving back to people (they’ve just won an award for best business for giving back at the York mix awards) the cleaning products are absolutely fantastic & a little goes a long way which then means saving money too in the long run, also this company carries out free cleans to those who are in need! 10/10 genie clean!

27 octobre 2025
Avis spontané
Logo de Genie Clean

Réponse de Genie Clean

Thank you xxx

Noté 5 sur 5 étoiles

Genie products are the best cleaning…

Genie products are the best cleaning products I’ve ever used!, there was a delay with one order but I contacted customer service and they were quick to respond and sort it out. Couldn’t recommend genie more.

28 octobre 2025
Avis spontané
Logo de Genie Clean

Réponse de Genie Clean

Thank you for your kind words xx

Noté 5 sur 5 étoiles

Amazing customer service!

Amazing customer service!! Products are unbeatable. The smells are out of this world. Any issues are always dealt with promptly & in a very friendly manner. Would highly recommend this company & the products alike.

25 octobre 2025
Avis spontané
Logo de Genie Clean

Réponse de Genie Clean

You are do kind thank you x

Noté 1 sur 5 étoiles

COMPANY IS A JOKE - DO NOT USE

ABSOLUTELY DISGRACEFUL!
Unfortunately my delivery address was incorrect and was sent to an empty shop - i contacted customer service and got nowhere but let it be. As it would not let me cancel my subscription I skipped the next three deliveries allowing me time to sort it out ONLY TO FIND THEY ARE STILL SENDING THE SEPTEMBER ONE I CANCELLED AND HAVE CHARGED ME.
NO CUSTOMER SERVICE FROM DAY 1 AND NOW I'M BEING CHARGED FOR SOMETHING I DON'T WANT AND WON'T GET!!!

30 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

11 days later still no product

11 days later still no product.

Update

On Fri, 26 Sep 2025 at 17:11, Customer Services customerservicesgenie-clean wrote:
Hi Andrew, we have filed a claim with evri regarding this. We can now offer you a replacement or store credit :)
Thank you for contacting Genie Clean.

Kindest regards,
Ross @ Genie Customer Services
Genie Clean.

Upate 29-09-25
Customer Services

17:07 (9 minutes ago)
to me
Genie Customer Services
your refund is pending
Thank you for contacting Genie Clean.

Kindest regards,
Ross @ Genie Customer Services
Genie Clean

15 septembre 2025
Avis spontané
Logo de Genie Clean

Réponse de Genie Clean

Hi andrew unfortunately some products do go missing in transit .our courier will not Allow us to file a claim until 7 working days have past .There is a protocol we have to follow with the company .I am sorry this happened yo you we are continually trying to improve fulfiment .

Noté 1 sur 5 étoiles

I placed 2 orders over 3 weeks ago

I placed 2 orders over 3 weeks ago, still not received them. Contacted them on numerous occasions. Says in transit. Delivery is non existent. If they stopped making so many posts on social media and sorted their dispatch process out I might actually be able to review product, if I ever receive them! Won’t be ordering again.

20 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

It doesnt work

it is nothing like the video showing grease removal, nearly £9 with posteage included, total rip off, It actuallys smells like Jif cleaner, only that used to be better

8 septembre 2025
Avis spontané

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