Got a new mountain bike and needed an inflator to go with it. Ordered the updated version of the inflator i have been using on my road bike for over 15 years and it met all my expectations. It may be... Voir plus
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Lisez les avis des autres
My CO2 inflator began leaking after 15 years! I sent an email for my lifetime warranty and received an new one with CO2 cartridges and absolutely no hassles. I now have three Genuine Innovations infla... Voir plus
Needed replacements for my old non treaded CO holder. I wanted to keep my holder since it slips inside and your hand remain safe due to the cold temperatures the cartridges can create. Seems that loca... Voir plus
Was totally amazed by the customer service and support offered by Fanessa Parkerson. Have been a customer and ULTRAFLATE user for 10+ years...bailing me out too many time to count. I truly appreciate... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
In 1989, Genuine Innovations created the first CO2 inflator head. Since then, millions of cyclists around the world have put their trust in Genuine Innovations' CO2 inflation product and accessories. Ride Under Pressure!
Coordonnées de contact
125 Venture Drive, Suite 210, 93401, San Luis Obispo, Etats-Unis
- 888-457-5463
- customerservice@genuineinnovations.com
- genuineinnovations.com
4,8
Excellent
106 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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fast shipping
15 janvier 2021
My CO2 inflator began leaking after 15…
My CO2 inflator began leaking after 15 years! I sent an email for my lifetime warranty and received an new one with CO2 cartridges and absolutely no hassles. I now have three Genuine Innovations inflators and will continue to only buy their products. Great company and products.
29 décembre 2020
Great experience
24 novembre 2020
Amazing customer service.
6 novembre 2020
No problems at all.
I've never had a problem with any Genuine Innovations stuff. Bacon plugs work, air chucks work, CO2 carts work. It all just works. It all works well enough that I save people with flats on the side of the trail all the time and keep needing to buy more bacons!
19 octobre 2020
Got a new mountain bike and needed an…
Got a new mountain bike and needed an inflator to go with it. Ordered the updated version of the inflator i have been using on my road bike for over 15 years and it met all my expectations. It may be a few extra ounces but the straight forward trigger mechanism works every time. Had the occasion to help a fellow cyclist repair a flat recently... their inflator was going through CO2 rather quickly but my GI inflator got the job done straight away... very reliable.
19 octobre 2020
Excellent service
Excellent service. I'll have to wait and see if the product works as advertised.
7 octobre 2020
Genuine Innovations cheerfully replaced…
Genuine Innovations cheerfully replaced a CO2 inflator that failed after several years. The only question they asked was "what's your address?".
30 septembre 2020
Avis spontané
Overall customer support was amazing…
Overall customer support was amazing but at the end of the day I had a warranty issue and was not able to replace the exact same pump with what I had because of it being sold out.
25 septembre 2020
Avis spontané
Réponse de Genuine Innovations
Hi John! Thank you for reaching out. I looked into your order and it appears you only put an Apt # in the address "ship to" field, but no street address. So the package is rerouting back to us. I will have our Customer Service team reach out to you directly to obtain a street address for your order.
Great customer service
Great customer service. An o-ring disappeared from the charging head of my CO2 tire inflator. The company stood behind their product and their guarantee. Good company to deal with.
24 août 2020
Avis spontané
I don't generally give 5 star ratings…
I don't generally give 5 star ratings because something could always be better but honestly, I don't think anything could have been here. I reached out with a problem - I couldn't get the head of my inflater to unscrew. Karyn answered immediately and sent me a new inflater (and pointed out that they are warrantied for life). 2 great reasons to keep buying them!
19 août 2020
Avis spontané
Excellent warranty service
Excellent warranty service! After several years of owning one of genuine innovations’ CO2 inflators, it had a defect. I contacted the company by email, and they quickly responded with a replacement inflator and two extra cartridges. Great service, really appreciate it. Would use them again.
18 août 2020
Avis spontané
Got what was described and processed at…
Got what was described and processed at a decent time.
17 août 2020
Avis spontané
The company is first class
The company is first class. The woman who helped me was knowledgeable, patient and took great care. I will recommend this company to anyone who is in need of great bicycle technology.
Thanks very much
7 août 2020
Avis spontané
Genuine Innovations customer service…
Genuine Innovations customer service has to be one of the top companies I have dealt with. Had a old product and went above and beyond to keep me going. Will buy from them in the future.
27 juillet 2020
Avis spontané
Product had lifetime warranty and they…
Product had lifetime warranty and they exchanged without any issues and promptly.
23 juillet 2020
Avis spontané
Order was complete and timely
Order was complete and timely. Product is as expected.
22 juillet 2020
Avis spontané
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