Got a new mountain bike and needed an inflator to go with it. Ordered the updated version of the inflator i have been using on my road bike for over 15 years and it met all my expectations. It may be... Voir plus
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Lisez les avis des autres
My CO2 inflator began leaking after 15 years! I sent an email for my lifetime warranty and received an new one with CO2 cartridges and absolutely no hassles. I now have three Genuine Innovations infla... Voir plus
Needed replacements for my old non treaded CO holder. I wanted to keep my holder since it slips inside and your hand remain safe due to the cold temperatures the cartridges can create. Seems that loca... Voir plus
Was totally amazed by the customer service and support offered by Fanessa Parkerson. Have been a customer and ULTRAFLATE user for 10+ years...bailing me out too many time to count. I truly appreciate... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
In 1989, Genuine Innovations created the first CO2 inflator head. Since then, millions of cyclists around the world have put their trust in Genuine Innovations' CO2 inflation product and accessories. Ride Under Pressure!
Coordonnées de contact
125 Venture Drive, Suite 210, 93401, San Luis Obispo, Etats-Unis
- 888-457-5463
- customerservice@genuineinnovations.com
- genuineinnovations.com
4,8
Excellent
106 avis
Aucun historique récent de demande d’avis
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Lifetime Warranty and then some
Long time customer, first time with an issue. Inflator was ~15 years old, needed seals. They promptly sent out a whole new inflator package with CO2. They definitely honor the lifetime warranty!
20 juillet 2020
Avis spontané
thank you Genuine Innovations!
I had a bike tire CO2 inflator that went bad after many years. The gasket/o-ring got old inside. I contact customer support and they replaced it with no questions asked. They deserve 5 big stars!!
17 juillet 2020
Avis spontané
I ordered the tire patch kit and…
I ordered the tire patch kit and additional CO2 cartridges and bam, it arrived in 2 days.
Thank you!
Mike
16 juillet 2020
Avis spontané
Customer service exceeded expectations.
Customer service took care of my issue right away and exceeded my expectations!
15 juillet 2020
Avis spontané
Easy to order and received as promised!
11 juillet 2020
Avis spontané
I owned a previous model for over 10…
I owned a previous model for over 10 years. I recently replaced it with newer model. My personal tip is to always make sure your new tube’s presta valve is open before you attempt to inflate.
9 juillet 2020
Avis spontané
Came when expected and order process…
Came when expected and order process was easy!
9 juillet 2020
Avis spontané
They stand by their products!!
They stand by their products!!
No questions asked. I will buy all I can from them for this reason.
Great company. Great LIFETIME warranty.
8 juillet 2020
Avis spontané
I have used your products for years
I have used your products for years, and have always been happy with the quality. I recently had an inflation unit fail and was amazed at how quick and easy it was to get a warranty replacement. Looking forward to may more years.
8 juillet 2020
Avis spontané
Excellent products at great prices
Excellent products at great prices. I'm very pleased and satisfied with the Tubeless Tackle Kit, Microflate Nano heads, and Value Pack of 16 gram Threaded CO2 Cartridges. I recommend Genuine Innovation products to everyone.
27 juin 2020
Avis spontané
Good Experience
So few companies actually live up to the lifetime guarantee these days. I had a very old air chuck, probably 15 years old. It stopped sealing against the valve stem, they replaced it with no drama. Much appreciated!
5 juin 2020
Avis spontané
Super cool easy process to execute…
Super cool easy process to execute warranty replacement. Completely reinstated my confidence in this company
30 mai 2020
Avis spontané
Emailed for a part
Emailed for a part replacement. Finest customer service I've had in years. Thank you GI.
30 mai 2020
Avis spontané
Great product
23 mai 2020
Avis spontané
It was so easy to get my product…
It was so easy to get my product exchanged after an oring failed in the top plunger seal. They were fast and courteous.I will definintely be buying more products from their company with this type of customer care.
11 mai 2020
Avis spontané
Everything I Expected
Your company provides excellent products and very efficient and friendly customer service. My transaction was warranty replacement of an item that broke during normal use. I offered to send back the broken unit but the representative told me that was not necessary and that my replacement unit would be mailed the next business day.
8 mai 2020
Avis spontané
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