Germany Pension Refund Avis 

220
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My contact person, Johannes, was very easy to reach, and his constant updates were reassuring. This was an important aspect for me, given that I am abroad. I also highly appreciate his patience when i... Voir plus

Noté 5 sur 5 étoiles

My experience with Germany Pension Refund is really good. Very professional, no need to worry of anything they take care of everything. We get all the info document,process or incase of time delay eve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Process was extremely efficient and the team is very professional. I was nervous about using a third party company to handle that amount of money for myself and my husband, but the team was happy to h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic experience with Germany Pension Refund! Christian was extremely professional, knowledgeable, and guided me through the entire process seamlessly. My refund was fully sorted in under 3 months... Voir plus

À propos de l'entreprise

  1. Bureau d'enregistrement

Écrit par l'entreprise

Germany Pension Refund is a specialized administrative service for people who worked in Germany and now live abroad: we manage German state pension (Deutsche Rentenversicherung) contribution refunds from the first eligibility check to the final payout. The service has been running since 2015 and is operated by ATLAES GmbH in Berlin. Our current retained records document more than €22 million recovered for clients since November 2022. Non-EU citizens can generally claim back the employee share of their German pension contributions once at least 24 months have passed since their last German pension contribution and they live outside the EU/EEA. The exact rules depend on your citizenship and insurance history — our free calculator checks them for you, and starting takes less than one minute. In a managed claim, we prepare the application and payment documents, identify the recommended pension office for your claim, handle the German-language communication with the authorities, and follow up until the money has actually arrived — a process designed to avoid preventable delays. Most clients complete their entire part of the process digitally, and no German bank account is required: your refund is paid through the escrow account operated by our German partner law firm, and after the agreed fee is deducted, the remaining balance is transferred to the bank account you nominate. Our fee is 9.75% of the refunded amount, capped at €2,500 including VAT, with no upfront payment and no minimum fee. No refund, no fee. Beyond the statutory refund, eligible company-pension (bAV) and VBL cash-outs can be reviewed under a separate agreement. Germany Pension Refund is a private service. We are not part of or affiliated with Deutsche Rentenversicherung or any German government authority. You may apply directly to Deutsche Rentenversicherung without using our service; the pension office charges no application fee.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

220 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(220)

135 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fantastic service

Johannes and team is very informative, quick respond and great communication throughout the process. I would highly recommend anyone who needs help with pension refund.

7 avril 2021
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Shahir, for your wonderful review.

We’re very glad to hear that you found our team informative, responsive, and communicative throughout the process. Keeping our clients informed and providing clear guidance every step of the way is exactly what we aim for.

We’re especially pleased to hear your kind words about Johannes and the team.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

Right place for your refund

Looking to get your pension fund refund, but do not know how to deal with the paperwork. This is the right place. Johannes had been very quick with filing all the paperwork as well to responses. In the end I feel happy that I landed here after browsing to all the options that I found online. Vielen Dank Johannes :)

27 mars 2021
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Banjeet, for your wonderful review.

We’re very glad to hear that you found us after exploring different options and that we were able to make the process straightforward and stress-free for you. Helping our clients navigate the paperwork and administrative requirements with confidence is exactly what we aim for.

We’re especially pleased to hear your kind words about Johannes’ responsiveness and support throughout the process.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Vielen Dank! 😊

Noté 5 sur 5 étoiles

Friendly and competent team

Thank you so much to the whole team. I was slightly dreading this process and not wanting to deal with all the document work. But finding the ‘German pension refund’ team really made this whole process fast and easy for me. I think the most document work I did in the entire process was scanning my documents to send it to the team 😄

The team is very friendly, responsive, helpful and supports you with any question you might have along the way.

Thank you once again!

22 mars 2021
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Fatima, for your wonderful review.

We’re delighted to hear that we could turn a process you were dreading into a fast and easy experience. Your comment about the biggest task being scanning your documents made us smile — making the process as simple and hassle-free as possible is exactly what we aim for.

We’re especially pleased to hear that you found our team friendly, responsive, and helpful throughout your journey. Supporting our clients every step of the way and answering any questions they may have is a core part of our service.

Thank you once again for your kind words and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team 😄

Noté 5 sur 5 étoiles

Great Service

Johannes was very fast to file my initial refund paperwork and deal with all additional documents. I was very happy with how quickly and easily I received my refund. Having had terrible experiences with bureaucracy in Germany it was a pleasure to deal with Johannes!

16 mars 2021
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Andrea, for your wonderful review.

We’re delighted to hear that the process was quick, straightforward, and stress-free for you. Handling the paperwork and administrative requirements on behalf of our clients is exactly what we aim to do, so it’s especially rewarding to know that we could save you the frustration of dealing with bureaucracy yourself.

We’re very pleased to hear your kind words about Johannes’ responsiveness and support throughout the process.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

10/10 service!

Without a doubt the easiest and most stress free way to claim your German pension back! Johannes is a star, so friendly and patient with me while I attempted to get my documents sorted during a pandemic (first halted by lockdown and then we lost 2 months because my documents got lost in the post!) Johannes checked in with me frequently to see how we were going and to provide updates, and the refund money is promptly transferred once approved. I have already recommended this service to friends :)

11 mars 2021
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Hannah, for your fantastic review.

We’re delighted to hear that we could make the process as easy and stress-free as possible for you, especially during such a challenging time. The pandemic created many unexpected obstacles, and having documents delayed or lost in the post certainly didn’t make things easier.

We’re especially pleased to hear your kind words about Johannes’ support, patience, and communication throughout the process. Keeping our clients informed and helping them navigate any setbacks along the way is exactly what we strive to do.

Thank you for recommending our service to your friends and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

Great Service!!!

They are friendly, reliable, and professional. Highly recommend!!

Thank you Johannes and Anna for your support.

26 février 2021
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Nassir, for your wonderful review.

We’re delighted to hear that you found our service friendly, reliable, and professional. Providing clear guidance and dependable support throughout the refund process is exactly what we aim for.

We’re especially pleased to hear your kind words about Johannes and Anna. Thank you for placing your trust in our team.

We truly appreciate your recommendation and your support.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

I found this service via an online…

I found this service via an online search and was hesitant at first but considered my options and moved forward. They were fantastic! Very professional, quick , knowledgeable, as well provided follow up information on the status of my refund without request. English language was perfect and had no trouble communicating with them. I highly recommend them to anyone who is considering using a 3rd party to work through the detailed requests to file a claim in Germany.

25 février 2021
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Barbara, for your wonderful review.

We’re especially pleased to hear that, despite your initial hesitation, you felt confident moving forward and had such a positive experience with our team. We understand that trusting a third party with an important financial matter can be a significant decision, so feedback like yours means a great deal to us.

We’re delighted to hear that you found our communication professional, responsive, and informative throughout the process. Keeping our clients updated proactively and providing clear support in English are important parts of the service we strive to deliver.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

A fantastic level of service

A fantastic level of service. I am very impressed. Johannes is a superstar in pension-refund matters. The company as a whole is a joy to deal with. Superb communication all the way. I got my refund without problems. Thank you.

12 février 2021
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Ade, for your fantastic review.

We’re delighted to hear that you were impressed with the service and that the entire process went smoothly from start to finish. Clear communication and reliable support throughout the refund journey are exactly what we strive to provide.

We’re especially pleased to hear your kind words about Johannes and the team. Receiving your refund without any problems is exactly the outcome we hope for every client.

Thank you for your trust, your support, and your wonderful recommendation.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

Johannes and their team are very…

Johannes and their team are very professional and nice. They have made my life so easy to get the pension fund back. Highly recommended!!!

11 février 2021
Avis spontané
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Réponse de Germany Pension Refund

Thank you, WenYi, for your wonderful review.

We’re delighted to hear that you found our team professional, friendly, and helpful throughout the process. Making the German pension refund process as simple and stress-free as possible for our clients is exactly what we aim to do.

We’re especially pleased to hear that we could make the process easy for you and help you successfully receive your refund.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

Great service from Germanypensionrefund

Johannes and team provided a great service, fast and smooth all the way till i fully refunded, I'm really appreciated that he able to answer all my questions patiently, quick response and professionally. All i can say he truely knowledgeable about German pension matters.

10 février 2021
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Shaun, for your wonderful review.

We’re delighted to hear that you had a smooth experience from start to finish and that our team was able to support you throughout the entire refund process. Providing clear guidance, prompt communication, and reliable support is exactly what we aim for.

We’re especially pleased to hear your kind words about Johannes’ patience, responsiveness, and knowledge of German pension matters. Helping our clients understand the process and answering their questions along the way is a very important part of what we do.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

Johannes Is Great

Johannes was assigned to me. He handled my queries in a very efficient, timely & friendly manner. Very impressive considering that information had to be recovered dating 40 years back. Highly recommended. Peter

4 février 2021
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Peter, for your wonderful review.

We’re very glad to hear that Johannes was able to support you efficiently, promptly, and in a friendly manner throughout the process. Cases involving records from many decades ago can be more complex, so it’s especially rewarding to know that we could help recover the information needed and move your claim forward.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

Very Helpful

Very helpful. Appropriately prompt response, would love to get in touch with them in future.

1 février 2021
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Amritansh, for your kind review.

We’re very glad to hear that you found our team helpful and responsive throughout the process. Providing clear support in a timely and reliable way is exactly what we aim for.

Thank you for placing your trust in our team. We’d be happy to assist you again in the future.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

Very helpful advice and prompt service

Johannes was very professional and answered all my queries very quickly. He is clearly very knowledgable about German pension matters.

22 janvier 2021
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Réponse de Germany Pension Refund

Thank you, Dr. Jasmin, for your wonderful review.

We’re delighted to hear that you found the advice helpful and the service prompt and professional. Providing clear answers and helping our clients understand the German pension refund process is exactly what we aim for.

We’re especially pleased to hear your kind words about Johannes’ responsiveness and knowledge of German pension matters.

Thank you for your trust and for taking the time to share your experience.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

The most professional and clear advice about pension for expats.

Received advice about pensions as a UK expat working in Germany. Johannes was extremely clear and very professional. I will definitely be using the service in the future.

8 janvier 2021
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Réponse de Germany Pension Refund

Thank you, KL, for your wonderful review.

We’re delighted to hear that you found the advice clear, professional, and helpful. Understanding German pension rules as an expat can be challenging, so providing straightforward guidance and helping people understand their options is something we take great pride in.

We’re especially pleased to hear your kind words about Johannes’ support and professionalism.

Thank you for placing your trust in us, and we look forward to assisting you in the future should you decide to proceed with your claim.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service, and quick response time

6 janvier 2021
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Jonathan, for your kind review.

We’re very glad to hear that you were satisfied with our service and responsiveness. Providing clear communication and timely support is something we take great pride in.

Thank you for placing your trust in our team and for taking the time to share your experience.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

Johannes ans the team were…

Johannes ans the team were exceptionally proactive, efficient and responsive. i cannot recommend enough their services.

28 décembre 2020
Avis spontané
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Réponse de Germany Pension Refund

Thank you for your wonderful review.

We’re delighted to hear that you found Johannes and the team proactive, efficient, and responsive throughout the process. Providing timely communication and taking a proactive approach to our clients’ cases is exactly what we strive for.

Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.

Thank you for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

Quick and clear response.

Quick and clear response.
Very helpful

4 décembre 2020
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Sreeram, for your kind review.

We’re delighted to hear that you found our responses quick, clear, and helpful. Providing straightforward guidance and timely support is exactly what we strive for.

Thank you for taking the time to share your feedback and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

If you want to get refund which you…

If you want to get refund which you cannot do by yourself or due to complicated process or which other similar organisations can not perform. Germanypensionrefund is only option as they better understand your situations very clear and sharply.

18 novembre 2020
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Réponse de Germany Pension Refund

Thank you, Uttam, for your wonderful review.

We’re delighted to hear that you found our service helpful in navigating a process that can often be difficult and complicated. Understanding each client’s individual circumstances and finding the best way forward is an important part of what we do.

We’re especially pleased that you felt supported throughout the process and that we could help where other options may not have been suitable.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

A wonderful service

Honest and professional.
Johannes from germanypensionrefund was super informative and explaining regarding my case.
Saved me lots of money. Highly recommended!

18 novembre 2020
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Gal, for your wonderful review.

We’re delighted to hear that you found our service honest, professional, and informative. Taking the time to explain each client’s situation clearly and helping them understand their options is something we take great pride in.

We’re especially pleased to hear your kind words about Johannes’ support throughout the process.

Thank you for your recommendation and for placing your trust in our team. We truly appreciate you taking the time to share your experience.

Greetings from Berlin,
The Germany Pension Refund Team

Noté 5 sur 5 étoiles

Professional, trustworthy, communicative

The service of Germany Pension Refund is superb. Dealing with bureaucratic hassles can be intimidating and legally complicated, regardless of language or country, and surely Germany is no exception.

For this you need professionals to do your work, and this company does it "for free", or better put, against a fair commission, where your commission is taken only if they manage to get your money back.

The representative of the company was professional and trustworthy, and I recommend using their services without the slightest reservation.

Noam, Haifa

14 novembre 2020
Avis spontané
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Réponse de Germany Pension Refund

Thank you, Noam, for your thoughtful and detailed review.

We’re delighted to hear that you found our service professional, trustworthy, and communicative throughout the process. Navigating administrative procedures and pension refund claims can indeed be complex, so helping our clients avoid unnecessary stress and uncertainty is exactly what we strive for.

We especially appreciate your recognition of our success-based fee model and the trust you placed in us to handle your claim. Providing clear guidance, transparent communication, and dependable support from start to finish is at the heart of what we do.

Thank you for your recommendation and for taking the time to share your experience.

Greetings from Berlin,
The Germany Pension Refund Team

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