My contact person, Johannes, was very easy to reach, and his constant updates were reassuring. This was an important aspect for me, given that I am abroad. I also highly appreciate his patience when i... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My experience with Germany Pension Refund is really good. Very professional, no need to worry of anything they take care of everything. We get all the info document,process or incase of time delay eve... Voir plus
L'entreprise a répondu
Process was extremely efficient and the team is very professional. I was nervous about using a third party company to handle that amount of money for myself and my husband, but the team was happy to h... Voir plus
L'entreprise a répondu
Fantastic experience with Germany Pension Refund! Christian was extremely professional, knowledgeable, and guided me through the entire process seamlessly. My refund was fully sorted in under 3 months... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Germany Pension Refund is a specialized administrative service for people who worked in Germany and now live abroad: we manage German state pension (Deutsche Rentenversicherung) contribution refunds from the first eligibility check to the final payout. The service has been running since 2015 and is operated by ATLAES GmbH in Berlin. Our current retained records document more than €22 million recovered for clients since November 2022. Non-EU citizens can generally claim back the employee share of their German pension contributions once at least 24 months have passed since their last German pension contribution and they live outside the EU/EEA. The exact rules depend on your citizenship and insurance history — our free calculator checks them for you, and starting takes less than one minute. In a managed claim, we prepare the application and payment documents, identify the recommended pension office for your claim, handle the German-language communication with the authorities, and follow up until the money has actually arrived — a process designed to avoid preventable delays. Most clients complete their entire part of the process digitally, and no German bank account is required: your refund is paid through the escrow account operated by our German partner law firm, and after the agreed fee is deducted, the remaining balance is transferred to the bank account you nominate. Our fee is 9.75% of the refunded amount, capped at €2,500 including VAT, with no upfront payment and no minimum fee. No refund, no fee. Beyond the statutory refund, eligible company-pension (bAV) and VBL cash-outs can be reviewed under a separate agreement. Germany Pension Refund is a private service. We are not part of or affiliated with Deutsche Rentenversicherung or any German government authority. You may apply directly to Deutsche Rentenversicherung without using our service; the pension office charges no application fee.
Coordonnées de contact
Kaskelstraße 46, 10317, Berlin, Allemagne
- +49 (0) 15207134459
- refund@germanypensionrefund.com
- germanypensionrefund.com
4,9
Excellent
220 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Germany Pension Refund
Thank you, Daniel, for your wonderful review.
We’re delighted to hear that the process was smooth, convenient, and stress-free for you. Providing clear guidance and helping our clients feel confident throughout the refund process is exactly what we aim for.
We’re especially pleased to hear your kind words about Johannes’ patience, responsiveness, and support in addressing your questions and concerns.
Thank you for placing your trust in our team and for taking the time to share your experience.
Greetings from Berlin,
The Germany Pension Refund Team
Si está bien el app
14 septembre 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you, Ángel, for your review.
We’re glad to hear that you had a positive experience with our service. We appreciate you taking the time to share your feedback and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Excellent service!
They solved my refund request in due time and with no complications. I highly recommend them. Many thanks to all the staff.
7 septembre 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you, Hernán, for your wonderful review.
We’re delighted to hear that your refund claim was completed smoothly, on time, and without complications. Providing a reliable and straightforward service for former contributors to the German pension system is exactly what we strive for.
Thank you for your recommendation and for placing your trust in our team. We truly appreciate you taking the time to share your experience.
Greetings from Berlin,
The Germany Pension Refund Team
Hello to your service you are the best…
Hello to your service you are the best
I am from Afghanistan now you are then me know about the Afghanistan state I had a duty at customs special protection unit in the Afghanistan now I am in danger please help me please
2 septembre 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you for your message. We are sorry to hear about your difficult situation.
This review page is for feedback about our German pension refund service, so we are unfortunately not the right organization to assist with immigration, asylum, or emergency protection matters. Please contact the relevant authorities, embassy, or a qualified humanitarian support organization directly.
We wish you safety and all the best.
Greetings from Berlin,
The Germany Pension Refund Team
Fantastic service and great communication
Great experience with Johannes in getting my pension refund. He was very responsive and frequently updated on the status. Highly recommand it. Really worth it!
19 août 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you, Edjon, for your wonderful review.
We’re delighted to hear that you had a great experience with your pension refund claim and that Johannes’ communication and regular updates helped make the process smooth and straightforward.
Keeping our clients informed every step of the way and providing responsive support throughout the claim process is exactly what we strive for.
Thank you for your recommendation and for placing your trust in our team. We truly appreciate your support.
Greetings from Berlin,
The Germany Pension Refund Team
Very happy with their service 😊
3 août 2021
Réponse de Germany Pension Refund
Thank you, S Shrestha, for your kind review.
We’re delighted to hear that you were happy with our service. Knowing that we could provide a positive experience means a great deal to us.
Thank you for placing your trust in our team and for taking the time to share your feedback.
Greetings from Berlin,
The Germany Pension Refund Team 😊
Good service...
Germany Pension Refund helped me get my pension contribution refund with ease. The process was pretty simple, just a bunch of documents (scans) were required from my end and that was it. Johannes took care of everything and kept me updated of the status. Only problem ( not anything to do with the service ) was it took 4 months to get the refund and that is totally depended on the officer handling the case in German authority side. They have a flat fee of 15% which may be reasonable to some and too expensive to some, but this was the lowest and reasonable rate I could find. I'll totally recommend the service to anyone who wants to get their contribution back.
23 juillet 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you, Asif, for your thoughtful and detailed review.
We’re delighted to hear that the process was straightforward and that we could make claiming your pension refund as easy as possible. Our goal is to handle the administrative work on behalf of our clients while keeping them informed throughout the process, so we’re especially pleased to hear your kind words about Johannes’ support and communication.
We also appreciate you sharing your experience regarding the processing time. While the timeline ultimately depends on the responsible pension authority, we always work to keep cases moving forward as efficiently as possible and to keep our clients updated along the way.
Thank you for your recommendation and for placing your trust in our team. We truly appreciate your support.
Greetings from Berlin,
The Germany Pension Refund Team
A great and smooth experience
Great and smooth experience with Johannes in getting my pension refund. He was very responsive and frequently updated on the status. It only took less than 2 months from the point I contacted them till the approval, which, during current Covid times, can be considered phenomenally quick. Kudos to Germany Pension Refund, and thank you very much. They really saved me a lot of time. Really worth it!
6 juillet 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you, Susheel, for your wonderful review.
We’re delighted to hear that you had such a smooth experience and that Johannes’ responsiveness and regular updates helped make the process straightforward and stress-free.
Receiving approval in less than 2 months during the challenges of the Covid period was indeed an excellent outcome, and we’re very pleased that we could help save you time and effort throughout the process.
Thank you for your kind words, your recommendation, and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Very helpful and easy to deal with
I highly recommend Germanypensionrefund.com. I am extremely happy with the service I've received. Other companies were not willing to help me because of the relatively small amount of my pension refund but Johannes was happy to help. Johannes was very helpful and easy to deal with.
2 juillet 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you, Phoebe, for your wonderful review.
We’re delighted to hear that you were happy with the service you received and that Johannes was able to help make the process straightforward and stress-free.
We’re especially pleased that we could assist you even though other providers were unwilling to take on your case. We believe everyone who is entitled to a German pension refund deserves clear guidance and professional support, regardless of the refund amount.
Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Excellent experience with Johannes. Highly recommended!
Excellent experience with Johannes in getting my pension refund. He was very responsive and frequently updated on the status. It only took 4 months from the point I contacted them till the approval, which, during current Covid times, can be considered phenomenally quick. Kudos to Germany Pension Refund, and thank you very much!
15 juin 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you, Jin Rong, for your wonderful review.
We’re delighted to hear that you had such a positive experience with your pension refund claim and that Johannes’ responsiveness and regular updates helped make the process smooth and stress-free.
Receiving approval within 4 months during the challenges of the Covid period was an excellent outcome, and we’re very pleased that we could help guide you through the process efficiently.
Thank you for your kind words, your recommendation, and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Very good thank you for all
15 juin 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you, Yad, for your kind review.
We’re delighted to hear that you were happy with our service. Your appreciation means a great deal to us.
Thank you for placing your trust in our team and for taking the time to share your feedback.
Greetings from Berlin,
The Germany Pension Refund Team
Very professional and helpful
Very professional and helpful. They really saved me a lot of time and frustration in sorting out any complication.
31 mai 2021
Avis spontané
Réponse de Germany Pension Refund
hank you for your kind review.
We’re delighted to hear that you found our service professional and helpful. Helping our clients avoid unnecessary stress, delays, and administrative complications is exactly what we aim for.
We’re especially pleased that we could save you time and frustration throughout the process and help make your pension refund claim as straightforward as possible.
Thank you for placing your trust in our team and for taking the time to share your experience.
Greetings from Berlin,
The Germany Pension Refund Team
Réponse de Germany Pension Refund
Thank you, Li Qingchan, for your wonderful review.
We’re delighted to hear that you had such a smooth experience and that our team could make the process as simple and hassle-free as possible for you.
We’re especially pleased to hear your kind words about our responsiveness and communication. Keeping our clients informed while handling the administrative work on their behalf is exactly what we strive for.
Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
A break to German Bureaucracy
They are friendly, quick in action, transparent, attentive. Above all, trustworthy. A completely hassle free experience, it felt like being helped by friends. I couldn't recommend it more strongly.
21 mai 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you, Telmalon, for your wonderful review.
We’re delighted to hear that you found our service friendly, transparent, responsive, and trustworthy. Making the German pension refund process as straightforward and stress-free as possible is exactly what we aim for.
Your comment about it feeling like being helped by friends means a great deal to us. We believe that personal support, clear communication, and genuine care for our clients are just as important as the administrative work itself.
Thank you for your strong recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Quick and hassle free refund
This was the most hassle free way of getting your money back from the Pension office. Worth the 15% charged. I would recommend everyone to take this route.
13 mai 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you, Prayag, for your wonderful review.
We’re delighted to hear that you found the process quick, straightforward, and hassle-free. Helping our clients recover their German pension contributions without having to navigate the bureaucracy themselves is exactly what we strive for.
We especially appreciate your comment that the service was worth the investment and your willingness to recommend it to others.
Thank you for placing your trust in our team and for taking the time to share your experience.
Greetings from Berlin,
The Germany Pension Refund Team
Germany Pension Refund - great job
Germany Pension Refund took care of everything to get my money refunded. It was a very easy, efficient and pleasant process for me. Well worth the 15% commission - I would have really struggled to do it on my own.
11 mai 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you, Barbara, for your wonderful review.
We’re delighted to hear that the process was easy, efficient, and stress-free from your perspective. Taking care of the administrative work and guiding our clients through the refund process is exactly what we aim to do.
We’re especially pleased to hear that you felt the service was worthwhile and that we could save you the challenge of navigating the process on your own.
Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Great service .
Great service .. Quick and prompt response.. Highly appreciate your service..
15 avril 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you, Ashwin, for your kind review.
We’re very glad to hear that you found our service prompt, responsive, and helpful throughout the process. Providing clear communication and timely support to our clients is something we take great pride in.
Thank you for your appreciation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Please I was in Germany still have a German permit of work unbeshrank
Please I was in Germany married
11 avril 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you for your message. If you have questions regarding your German pension refund eligibility or application, please feel free to contact our team directly. We would be happy to review your situation and provide guidance.
Greetings from Berlin,
The Germany Pension Refund Team
Frienldy and Quick Service.
Very frienldy and quick service. It was great idea to contact them for whole paperwork. Otherwise, it would be really confusing for me. But Johannes made it easy. Thanks again. 🌈
Highly recommended.
8 avril 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you, Ilaha, for your wonderful review.
We’re very glad to hear that our service made the process easier and less confusing for you. Navigating the paperwork involved in a German pension refund can be challenging, so it’s great to know that Johannes was able to guide you through everything smoothly.
We’re especially pleased to hear that you found the service friendly, quick, and helpful throughout the process.
Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team 🌈
Fantastic Service
Fantastic Service! I'd been wrestling with various German Bureaus for MONTHS trying to figure out what was needed for this refund, and Anna and Johannes knocked it out in record time. I highly recommend!
7 avril 2021
Avis spontané
Réponse de Germany Pension Refund
Thank you, Misha, for your fantastic review.
We’re delighted to hear that we could help bring clarity to a process that had been causing frustration for months. Navigating administrative procedures can be challenging, so it’s especially rewarding to know that Anna and Johannes were able to help resolve everything quickly and efficiently.
Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.