getadrip.com Avis 726

I have been a subscription customer with Get A Drip for over a year and this has been the worst experience I’ve had with any medication provider.

My Mounjaro order (over £190) was dispatched via DPD but never delivered due to an issue in my area. I provided evidence from DPD showing this, and two days later the tracking updated to “returned to consignor”, which confirms the parcel never reached me.

Despite sending this evidence multiple times, Get A Drip have refused to send a replacement or issue a refund. I am now going into my third week without medication that I rely on as part of an ongoing treatment plan.

What makes this worse is that they are still happy to continue the monthly subscription billing, yet there has been no urgency to resolve the fact that a patient has been left without their prescription.

This is not a pair of socks from an online shop – it is prescription medication that requires consistent use. If a company is offering subscription medication services, they should have delivery systems and customer support capable of handling issues like this without leaving patients without treatment.

Customer service responses have been slow and unhelpful, even though the courier tracking clearly shows the parcel was returned to them.

If this matter is not resolved promptly, I will have no choice but to escalate the issue to the General Pharmaceutical Council, the Medicines and Healthcare products Regulatory Agency, and pursue a chargeback through my payment provider for goods not received.

Very disappointing experience and I would strongly advise others to think carefully before relying on this service for essential medication. I will happily update this review if the issue is resolved appropriately.

What I appreciate most is the realistic pace. Nothing feels rushed, and the medical oversight adds reassurance. Pricing is fair considering the level of support provided, especially when promotions are available.

AJ was very helpful

First time using the red light therapy bed, amazing, all clearly explained, very enjoyable experience, I have the membership so look forward to using it regularly.

Visited Get a Drip Kings Road SW3 today and recieved an excellent service from Jess and AJ. Extremely friendly, welcoming and professional. Was made to feel very comfortable and offered a drink. Efficient appointment despite me being early and nice clean place. Would recommend!

Lovely and helpful staff. I enjoyed the Red Light Therapy and compression boots.

From onboarding to follow-ups, everything has been well managed. I've always felt informed and supported. The steady pace of progress makes it feel sustainable rather than extreme. Overall, a reliable and confidence-building service.

Exceptional service from Jess, Uzma and Julia. The ultimate dream team!
Highly recommend and I will definitely be back! Thank you so much for your care during my visit I appreciate you ❤️

The process doesn't feel overwhelming and works well alongside a busy schedule. Everything is clearly structured and easy to follow.

I have been using Get a Drip for a while. Today had a vitamin D injection, Melica served us. Great costumer service and very friendly with a nice attitude, Thank you Melica.

Great experience, thank you!

What stood out most was the balanced and responsible approach. There's no pressure and no unrealistic promises -- just steady support and guidance.

The service is easy to manage, and follow-ups are clear and structured. It feels like a sage and well-managed option for long-term wellbeing.

Pricing feels fair for the level of medical oversight provided. The discounts are helpful, and the team communicates clearly throughout.

No confusion, just a smooth and easy process.

The bloodwork / flubotomy was very well done and painless. The infrared sauna is very good. I was less satisfied with the cramped space, cryo machine not really being explained and not getting the full experience, and the somewhat uncomfortable set up for the high price. moreover, someone was eating and the entire place smelled like Italian food as we were trying to relax. Probably won't go here regularly for anything but IVs and request only to sit upstairs.

I was slightly hesitant before signing up, but the consultation quickly put me at ease. Everything was explained in detail, and expectations were realistic rather than exaggerated. Communication has been consistent, and I've appreciated how organised the service feels. Progress has been gradual but steady, which feels far more sustainable long term.

The process was explained clearly, and I always knew what to expect next. The team was responsive and helpful whenever i had questions.

Everything was straightforward and handled professionally.