AKKO was very responsive to our claim, and understood that our son didn’t know (and was unable) to take pictures of his damaged I-phone prior to repair. We received reimbursement (minus deductible) v... Voir plus
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Lisez les avis des autres
The AKKO company is very customer oriented, and highly efficient in helping me replace the dishwasher that was broken. The reimbursement process is very simple. I highly recommend to go with it.
Akko has been outstanding for me from beginning to end. Handling my claim was simple and fast, and everything was taken care of without any hassle. Their support team responded quickly, communicated c... Voir plus
I had a really great experience with Akko. Unfortunately I lost a couple of my devices recently (which was stressful enough), but filing a claim was surprisingly easy. The process was straightforwar... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
Coordonnées de contact
San Francisco, Etats-Unis
- +1 (415) 523-9233
- contact@getakko.com
- getakko.com
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast replacements
I've had to claim 2 phones now and the claim process never took longer than 2 weeks. Can't recommend them enough.
Great it was easy
Great service for phone repair
Great service ! I would recommend them to anyone.
Thank you Akko
Phone repair Fixcenter recommended Akko after they fixed my screen that cost me$300 something dollars. Less than a year later my screen went bad and after uploaded damage to AkkApp they approved my claim and got phone repaired hassle free.
Best Insurance Claim Experience EVER
Not only does my policy cover all of my valuables for a
super low monthly price, but I just submitted my first claim and was so impressed with my experience. It was quick, easy, and I got payment to replace my device directly to my PayPal really fast! I
just ordered my replacement and I'm completely satisfied. Communication was friendly, professional, and informative as well. Thank you, AKKO! Well done.
Highly recommend it for students
I recently had to replace my iPhone due to a cellular issue, and Akko made the entire process incredibly smooth. The claim was handled quickly and efficiently, with no runaround or endless waiting.
What really stands out is the price! Akko is significantly cheaper than AppleCare for each device, which is a huge deal when you're on a student budget. You get really good coverage across all devices without breaking the bank. I even added my DJ equipment!
Put in my claim and they promptly…
Put in my claim and they promptly responded to get my phone fixed.
The service was great response was quick
The service was great response was quick
The unlimited claims is great
The unlimited claims is great. the reimbursement was immediate
They’re a great service to work with!
They’re a great service to work with!
Replaced Ipad
My iPad stopped working and I filed a claim with Akko. The representative who assisted me was very courteous and extremely expedient. My case wasn’t a regular one — when the claim was approved, I was out of the country. I asked the representative to hold the exchange until I returned, and she kindly did so. Upon my arrival, I received the payment without any issue. As usual, Akko responded promptly and professionally. Highly recommended!
Honest, Affordable, and Fast.
Honest, Affordable, and Fast. More people should know about this company. Highly recommend.
Horrible Service
They took my money but failed to communicate with me properly. No phone support to call. I've requested to cancel the service but we'll see if they actually do. Can i give a star NEGATIVE review??? If they don't promptly refund my $24.95, I will give as many bad reviews as I can, anywhere I have the option. I will also be calling my bank soon if I don't get a prompt refund.
Yes, Fast and easy to redeem insurance!
Fast and easy to redeem insurance!! They responded quickly within an hour!!! Quick fix , pleased with work iPhone doctor did!!!
Overall the experience is great and…
Overall the experience is great and AKKO was helpful with my claim. Will continue to use
Galaxy Phone Warranty Greatness
Easy process and we'll worth the cost when you are an accident prone person.
I used Akko for a claim on my wife’s…
I used Akko for a claim on my wife’s iPhone 14 Pro (back glass repair). The entire process was simple and efficient—no runaround, just clear steps and quick approval. Best part: the payout landed in my Venmo fast, so we could get the repair done without hassle. After dealing with other protection plans that felt slow or confusing, Akko was a breath of fresh air. Highly recommend.
Opaque policies
My experience began positive for my first claim. Since then the customer service has been condescending patronizing and generally unhelpful. They will ask a series of leading questions to ensure they can deny your claim. They do not make it obvious what they do or don't cover. I would suggest avoiding them or dropping them after your first claim.
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