AKKO Avis 712

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

AKKO was very responsive to our claim, and understood that our son didn’t know (and was unable) to take pictures of his damaged I-phone prior to repair. We received reimbursement (minus deductible) v... Voir plus

Noté 5 sur 5 étoiles

The AKKO company is very customer oriented, and highly efficient in helping me replace the dishwasher that was broken. The reimbursement process is very simple. I highly recommend to go with it.

Noté 5 sur 5 étoiles

Akko has been outstanding for me from beginning to end. Handling my claim was simple and fast, and everything was taken care of without any hassle. Their support team responded quickly, communicated c... Voir plus

Noté 5 sur 5 étoiles

I had a really great experience with Akko. Unfortunately I lost a couple of my devices recently (which was stressful enough), but filing a claim was surprisingly easy. The process was straightforwar... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance pour gadgets

Écrit par l'entreprise

AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

712 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

AKKO For the win

I’ve had two claims with akko, very easy process all through your phone, payouts are fast and to Venmo. Would recommend!

29 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Quick and easy

Akko responded to my request promptly and reimbursed me for my claim right away! Always grateful for their quick and easy help.

15 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

A++ Service

Everyone that touched base with me from the Akko team was truly wonderful and made the claims experience much more palatable than it otherwise could have been. Prior to filing my claim I was in touch with Google customer support since the phone was still under warranty and had a truly awful experience with them. But the team at Akko made the whole process so easy and convenient and always followed up to every email in an extremely timely manner. I will absolutely be recommending their services to everyone I know!!

16 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you note for recent claim

I have sincere gratitude for the outstanding support I received from Jerra regarding my recent claim. Her responsiveness and professionalism made all the difference in resolving the frustrating issue I experienced with the repair shop I was working with. I am so grateful for her effort in securing the proper replacement, and I will continue to be a loyal AKKO customer because of this experience. This level of dedication to customer satisfaction is what sets AKKO apart. I will not hesitate to recommend AKKO to friends and family based on my experience.

11 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy communication

Easy communication. It took 24hrs for response. Due to having photos uploaded prior to inner screen malfunction, authorized refund.
Make sure send in estimates and receipts on a timely fashion. Refund turnaround was 12hrs.

13 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

AKKO is the best insurance you can get…

AKKO is the best insurance you can get for your phone. They’ve always been there for me when I need my phone fixed AKKO always gets the job done at a reasonable time. Thank you AKKO you are the best keep up the good work 😊

11 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Recommended …

After figuring out how to file a claim everything went very smoothly. Fast response and was able to fix my phone in a timely manner.

3 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Reliable and efficient

“I had an absolutely outstanding experience with AKKO. When my cellphone needed replacement, they handled the entire process seamlessly and efficiently, which really took a load off my shoulders. Their customer service was top-notch, and the entire experience was stress-free from start to finish. I genuinely can’t recommend them enough!”

13 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Pixel 6 Cracked Screen

I found that using the AKKO Cell phone insurance app to correspond with AKKO was not very responsive but using the desk top browser had very good response chat times; sometimes almost immediately!

Once the necessary claims documentation was submitted, it was very quickly sent to my designated payment source!

This was our first claim with AKKO in the 3 yrs we have had them as cell phone insurance and will continue to use them!!!!!

10 août 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus