AKKO was very responsive to our claim, and understood that our son didn’t know (and was unable) to take pictures of his damaged I-phone prior to repair. We received reimbursement (minus deductible) v... Voir plus
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Lisez les avis des autres
The AKKO company is very customer oriented, and highly efficient in helping me replace the dishwasher that was broken. The reimbursement process is very simple. I highly recommend to go with it.
Akko has been outstanding for me from beginning to end. Handling my claim was simple and fast, and everything was taken care of without any hassle. Their support team responded quickly, communicated c... Voir plus
I had a really great experience with Akko. Unfortunately I lost a couple of my devices recently (which was stressful enough), but filing a claim was surprisingly easy. The process was straightforwar... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
AKKO is the highest rated Gadget Insurance Provider on Trustpilot! As well as ranked as a top choice for device protection by the likes of Investopedia, Benzina, Gadget Review, Android Central, and other publishers. AKKO protection offerings combine affordability with an unparalleled claims experience. Our offerings start with phone protection plans as low as $5/mo and more comprehensive protection with bundled plans at $15/mo to cover a phone + r a range of personal devices, from laptops, tablets, and smartwatches to headphones, photography gear, and recording equipment. Families can take advantage of our household device protection plans, beginning at $25/mo to cover ALL the devices in your phone, ensuring every gadget is safeguarded under one simple plan. Business and group plans are also available for covering cellphones, tablets, laptops/chromebooks, and more. Reach out for a quote! What sets AKKO apart in the industry is our commitment to a seamless claims process. Customers benefit from same and next-day repairs, backed by an extensive network of over 3,000+ repair shops across the U.S. This ensures quick and dependable service nationwide, making AKKO a leader in the device protection market. With AKKO, you get a flexible, affordable, and comprehensive protection plan for the digital age.
Coordonnées de contact
San Francisco, Etats-Unis
- +1 (415) 523-9233
- contact@getakko.com
- getakko.com
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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AKKO For the win
I’ve had two claims with akko, very easy process all through your phone, payouts are fast and to Venmo. Would recommend!
Fast claim process and quick resolution…
Fast claim process and quick resolution !
Impressively easy claim process and…
Impressively easy claim process and even faster reimbursement. From start to finish, it took less than a couple of minutes to complete.
Quick and easy
Akko responded to my request promptly and reimbursed me for my claim right away! Always grateful for their quick and easy help.
A++ Service
Everyone that touched base with me from the Akko team was truly wonderful and made the claims experience much more palatable than it otherwise could have been. Prior to filing my claim I was in touch with Google customer support since the phone was still under warranty and had a truly awful experience with them. But the team at Akko made the whole process so easy and convenient and always followed up to every email in an extremely timely manner. I will absolutely be recommending their services to everyone I know!!
Thank you note for recent claim
I have sincere gratitude for the outstanding support I received from Jerra regarding my recent claim. Her responsiveness and professionalism made all the difference in resolving the frustrating issue I experienced with the repair shop I was working with. I am so grateful for her effort in securing the proper replacement, and I will continue to be a loyal AKKO customer because of this experience. This level of dedication to customer satisfaction is what sets AKKO apart. I will not hesitate to recommend AKKO to friends and family based on my experience.
Easy communication
Easy communication. It took 24hrs for response. Due to having photos uploaded prior to inner screen malfunction, authorized refund.
Make sure send in estimates and receipts on a timely fashion. Refund turnaround was 12hrs.
Akko is the best value insurance
Akko is the best value insurance. I cannot recommend them enough!
Easy and fast process and great…
Easy and fast process and great communication!
AKKO is the best insurance you can get…
AKKO is the best insurance you can get for your phone. They’ve always been there for me when I need my phone fixed AKKO always gets the job done at a reasonable time. Thank you AKKO you are the best keep up the good work 😊
Smooth transactions was able to receive…
Smooth transactions was able to receive reimbursement for services the same day literally hours later. convenient repair right by my house. absolutely recommend
Recommended …
After figuring out how to file a claim everything went very smoothly. Fast response and was able to fix my phone in a timely manner.
Great company five stars
Reliable and efficient
“I had an absolutely outstanding experience with AKKO. When my cellphone needed replacement, they handled the entire process seamlessly and efficiently, which really took a load off my shoulders. Their customer service was top-notch, and the entire experience was stress-free from start to finish. I genuinely can’t recommend them enough!”
Very great company
Very great company. Very great response. Times very satisfied. Thanks, AKKO.
Nice service with pocket friendly plan…
Nice service with pocket friendly plan price
i love akko
i love akko! i honestly save money with their program. i choose akko over insurance on any of my products.
Claim processed promptly.
Pixel 6 Cracked Screen
I found that using the AKKO Cell phone insurance app to correspond with AKKO was not very responsive but using the desk top browser had very good response chat times; sometimes almost immediately!
Once the necessary claims documentation was submitted, it was very quickly sent to my designated payment source!
This was our first claim with AKKO in the 3 yrs we have had them as cell phone insurance and will continue to use them!!!!!
Very good service and fast
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