Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 3 sur 5 étoiles

The food tastes ok but when the box arrived One package had split plastic and another had a broken container. There was a lot of moisture in the box . I have not finished the meals yet so will tell yo... Voir plus

Noté 5 sur 5 étoiles

This was our 1stbtime ordering roast potatoes and turkey& glaxed ham for Christmas. It arrived on Christmas eve and packaging well. The Communication was great and the food was beautiful. My guests l... Voir plus

Noté 5 sur 5 étoiles

The food is delicious, service friendly and delivery is prompt. Occasionally I don’t like a meal - but that is generally because the flavour doesn’t appeal. Generally, however, I love every dish. In... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is a fantastic company that always continues to amaze me with their customer service. I am and will continue to be a regular customer. They always look after their regular customers which is some... Voir plus

À propos de l'entreprise

  1. Producteur de produits alimentaires

Écrit par l'entreprise

Gourmet heat and eat meals, delivered to your door.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

458 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best pre made meal service in NZ

Have tried pretty much all the pre made meal suppliers. Fed is definitely the best. The meals are delicious and filling. Also the way that the menu changes every week is a big plus.

25 novembre 2023
Logo de FED.

Réponse de FED.

Thank you so much Andrew! We really appreciate your feedback :)

Noté 3 sur 5 étoiles

The meals are a good size and are…

The meals are a good size and are delivered on time. I’ve had one meal leak through the entire box which was inconvenient given it meant my partner or I lost a meal for the week, however Get Fed were quick to refund. I do find a lot of the chicken/red meat meals that aren’t curries or pies very dry and bland.

30 octobre 2023
Noté 3 sur 5 étoiles

Inconsistent Products

It's like a lottery, sometimes you get a good family dinner, with lots of meat, and other times you just get a meat sauce with pasta.

Or, sometimes you get lots of rice, but just a small quantity of meat on a side, which is very inconsistent from packet to packet.

29 octobre 2023
Logo de FED.

Réponse de FED.

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input, and we're sorry to hear about the inconsistency you've experienced with our meals.

To clarify, all our family meals are designed to contain 480g of raw protein per dish, which is a consistent standard we adhere to. However, the weight of the individual components may vary depending on the type of meal. For instance, a meal with pulled meat in a sauce may look different in terms of the components compared to a stew. Nevertheless, the raw protein weight remains the same before cooking.

We understand that the variance in the appearance of the meals can be confusing, and we apologize for any inconvenience it may have caused. We are continually working to ensure that our meals not only meet the protein standard but also maintain consistency in their presentation.

Your feedback is invaluable in helping us improve, and we will use it to address any issues related to meal consistency.

Thank you for your understanding and your continued support.

Noté 5 sur 5 étoiles

'Flavour Sensations

Great meals and flavour options. Zero waste and I don't eat too much 😊

28 octobre 2023
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Réponse de FED.

Thank you Sean! Greatly appreciated 😊

Noté 1 sur 5 étoiles

We are still waiting for our meals…

We are still waiting for our meals which should have been here 2 days ago. Have had no contact with delivery people.

28 octobre 2023
Logo de FED.

Réponse de FED.

We sincerely apologise for the delay in your delivery. Unfortunately, we only received notification of the delay a day after the originally scheduled delivery date. Regrettably, our customer service team is not available on Saturdays, which contributed to the delay in our response.

Rest assured, we addressed the issue promptly on Sunday, and we are committed to ensuring that everything is back on track for you. We believe that your meals have now been received, and hope that you were able to enjoy them as expected.

Your satisfaction is important to us, and we appreciate your understanding and patience. If you have any further questions or concerns, please do not hesitate to reach out to us. We value your feedback and will continue to work diligently to improve our services.

Noté 4 sur 5 étoiles

I rated each new meal I got out of 5

I rated each new meal I got out of 5, on the understanding none could be perfect and get 5.
3.5 and 4s were common with only once did I decide not to buy the same meal again.
Portion size is good, 15 mins to prepare is such a convenience.
Email reminders to choose meals, texts on delivery's day, all make it a simple process.

25 septembre 2023
Logo de FED.

Réponse de FED.

If no 5's are given, 4 is the new 5! Thank you for this Robert :)

Noté 5 sur 5 étoiles

Great food

Great food, packaging, timely and easy.

25 septembre 2023
Logo de FED.

Réponse de FED.

Thank you so much Amy! :)

Noté 5 sur 5 étoiles

Best option for nights when there’s no…

Best option for nights when there’s no time to cook. Love the family size meals for a super easy and hearty meal.

26 août 2023
Logo de FED.

Réponse de FED.

Thank you for this Kate! We've got all the time to cook for you :) Enjoy your nights off kitchen duty!

Noté 5 sur 5 étoiles

Oustanding ready-made meals!

FED consistently offers an incredible variety of meals that change weekly. This keeps things exciting, and I never get tired of their menu. But what truly sets them apart is the superb quality of their meals. Each dish is a culinary delight, packed with flavor and freshness. I haven't encountered a single dish that didn't impress me so kudos to the chefs and team for pumping these out weekly!

There have been a couple of instances where meals were damaged during delivery, but I was thoroughly impressed with their customer service. They were quick to respond and resolve the problem, ensuring that I received compensation promptly. Their commitment to customer satisfaction is commendable.

FED has made mealtime a breeze for me, offering both variety and quality. If you're considering a meal delivery service, I'd definitely recommend giving FED a shot.

26 août 2023
Logo de FED.

Réponse de FED.

Kevin, your words have truly left us astounded! Your feedback means the world to us, and we sincerely appreciate you sharing it. Knowing that we're meeting your expectations makes us happy, and we're committed to maintaining this level of excellence for. Thank you so much!

Noté 5 sur 5 étoiles

Great all-round experience

Easy website to navigate and find what you need, lovely food options, lots of comms before the delivery, great meals

26 août 2023
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Réponse de FED.

What great news to hear on a Friday! We really appreciate this :)

Noté 5 sur 5 étoiles

Great quality meals

Great selection of meals, super tasty, flexible meal portions and perfect delivery - every time. As a new mom, it's been a lifesaver!

27 août 2023
Logo de FED.

Réponse de FED.

We're happy to take kitchen duty off your hands! Thanks for sharing this! :)

Noté 4 sur 5 étoiles

Amazing food but delivers to my neighbor

Amazing food. Good options for meal. But courier always deliver to my neighbor.

26 août 2023
Logo de FED.

Réponse de FED.

Nice to hear you're enjoying our meals! We have reached out to our delivery partner on this issue and appreciate your patience on this.

Noté 5 sur 5 étoiles

Just great

Customer service is amazing. The food is great, saves a lot of time and there are a variety of options to choose from.

26 août 2023
Logo de FED.

Réponse de FED.

So great to hear this :) Thank you so much Chante!

Noté 5 sur 5 étoiles

Excellent produce and delicious…

Excellent produce and delicious flavours.
We have really enjoyed the selection of meals available too and have purchased both fresh and frozen.

26 août 2023
Logo de FED.

Réponse de FED.

Thanks for this Sandra! Glad to hear you're enjoying getting FED. :)

Noté 5 sur 5 étoiles

Extremely helpful staff

Found ordering meals was not easy until a staff member helped.
What great help it was.

25 août 2023
Logo de FED.

Réponse de FED.

We are always happy to help! Really appreciate you taking the time to share this :)

Noté 5 sur 5 étoiles

Delicious meals reliably delivered

The choice of meals each week is great and the delivery and communication very reliable.

30 juillet 2023
Logo de FED.

Réponse de FED.

Thanks for this April! Great feedback from a great FEDDIE!

Noté 5 sur 5 étoiles

Excellent and prompt customer service

Excellent and prompt customer service, very helpful when I missed the deadline to pause my subscription due to travel.

28 juillet 2023
Logo de FED.

Réponse de FED.

Glad to hear we were able to sort you out Hayley! Always happy to help :)

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