I cannot say enough wonderful things about Aimee. She went above and beyond to help me when I truly needed it, and I am so incredibly grateful for her kindness, patience, and understanding. She tur... Voir plus
L'entreprise a répondu
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Agnes was spectacular. She went above and beyond and communicated with me every step of the way. She has been the best customer support I've received from Mindful thus far. 10/10 job by her.
L'entreprise a répondu
Mindful health has been a great resource while I have been in between health coverage. It is easy to use and I have appreciated speaking with the expert care team and my doctors. They also have quick... Voir plus
L'entreprise a répondu
Agnus was very helpful with finding me an early appointment, I can tell she diligently exhausted all options before presenting the best one! She was kind and patient as well :)
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À propos de l'entreprise
Écrit par l'entreprise
Fast, Convenient, and Expert Mental Health Services. Get professional care from the comfort of your home, anytime you need it.
Coordonnées de contact
Etats-Unis
- getmindfulhealth.com
4,8
Excellent
464 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
There for ME
Very thankful that I have Claudine as a doctor. Even though our relationship has only consisted of zoom meetings and a few messages, I feel like I am truly taken care of and ultimately in good hands. Her and the employees at Mindful were willing to work with me when I had to move my last appointment due do a work complication. It's nice to know you have a team behind you that is always there for you if/when you need them.
25 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Great experience with Mindful health
Great experience with Mindful health. Quickly got to see a provider and got medication for my adhd quickly. My provider and the customer support team were reliable. Service was great and prompt!
24 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Run, don't spend a dime
I had made an appointment early in the month however promptly cancelled following reading the numerous bad reviews about it's current practices, and former website "Done." Along with it's CEO. I paid, cancelled, never received services whatsoever, and they will not refund the money. Very untrustworthy place, along with their sketchy support system. Avoid.
Information provided as requested. Expect you to let me tell the ENTIRE story as I have documentation of EVERYTHING; or make it easy and refund me for the service I told you I no longer wanted, and when I gave you one last chance to work with me by making a appointment THAT SAME DAY ONLY as stated, you scheduled some random day I never agreed nor confirmed to.
Therefore, I expect a refund. No less, and I will be much more pleasant about my experience. Been dealing with this for almost a month.
Update 4/30/26; company has initiated a full refund after doing some communication, which is appreciated and am glad it's been resolved.
1 avril 2026
Avis spontané
Réponse de Mindful
Hello,
We take your feedback seriously and are concerned to hear that your experience did not meet our standards for care. To address this properly, we have conducted an internal audit of our records but are unable to find a patient profile matching your description or the name provided here.
To help us investigate and resolve this for you, we kindly request the following:
Verify your details: Please respond to the formal Trustpilot Request for Information we sent you. This allows us to securely identify your record while protecting your privacy.
Speak with us directly: Once we have verified your identity, we would like to speak with you. You may also schedule a direct call with our Patient Care Coordinator here: (https://getmindfulhealth.as.me/schedule.php).
To help us provide the most thorough follow-up possible, we would love to learn a bit more about your visit. Providing these details is the first step in allowing us to personally look into your concerns and find a positive resolution together. We’re here and ready to help as soon as we hear from you!
Overall great experience
Overall great experience. My doctor is empathetic, friendly, and makes my health a top priority. She is easy to contact via the messaging system and makes time for me when I need an appointment. I feel really well taken care of, and the customer support team goes above and beyond to ensure I have my medication on time. It feels like next level health care.
24 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
“Getmindulhealth’ has helped me with my…
“Getmindulhealth’ has helped me with my medical condition and has exceeded expectations in every way possible.
23 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
We spoke about maintaining my service…
We spoke about maintaining my service and the future layout. It was simple and customer friendly. I had an immediate callback.
22 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Very friendly team
Very friendly team, super helpful and to the point. Thanks!
22 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Michael was very helpful with sourcing…
Michael was very helpful with sourcing my medication today. Him and his team have always taken care of me over the years that I've been with Mindful. Khudsi Tucker is an excellent provider, highly recommend!
21 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Awesome Customer Service
They’re almost always on top
Of any issues. When I email, they get back to me really fast. They’re always understanding and very helpful. Henry and Queenie were always exceptional with customer service
18 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
As with all technology
As with all technology, apps & websites can have bugs in the system. I detected a glitch when I couldn't request a refill. So I submitted a "question" from the Mindful website and the customer support team responded the same day. I ultimately received a phone call to help resolve the issue and it was handled over the phone very quickly. Good to know thoughtful people and customer service is not dead in the digital age. Thank you!
17 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Treatment and Customer Support…
Treatment is a breeze, and customer service is great with any concerns! They follow up to ensure my issue is resolved promptly and contact me to let me know it is!
15 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Patricia was professional
Patricia was professional, helpful, and quick to sort out my issue. Excellent service!
16 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Great follow up
Agnes was great in helping resolve the issue of finding a pharmacy that had meds in stock.
15 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Customer service is the best out there
Customer service is the best out there. They are responsive and helpful! At one point I started to get a bit impatient and anxious about finding my medication in stock, and Angel (the rep who assisted me) was completely patient and understanding about my situation. 10/10!
1 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Good experience
The team was extremely prompt and helpful, explaining clearly all steps.
15 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Lin was very helpful and accommodating.
Lin was very helpful and accommodating.
15 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
There was a prompt response and good…
There was a prompt response and good communication that resolved any questions I had!
15 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
A team that cares!
Angel and the team are such a great experience to work with! They respond quickly, and also follow up after addressing my issues to make sure I was good.
Solid team. Solid management!
15 avril 2026
Avis spontané
Réponse de Mindful
Thank you so much for taking the time to leave your thoughts about our services. We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
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