Nuzzle Avis 1 924

TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I was skeptical based on the hype and the pillows I tried in the past. But, to my surprise the Nuzzle pillow did retain its firmness while remaining soft and comfortable. Because you can snug it int... Voir plus

Noté 5 sur 5 étoiles

While I did not order the Nuzzle pillow thru their website, they were wonderfully responsive when I asked them to check into the delay of the pillow by Amazon. They immediately responded and gave me a... Voir plus

Noté 5 sur 5 étoiles

So far am loving them feel kind of like some of the hotels I’ve stayed in my husband doesn’t think his hands going numb as much only once in a while now that maybe when he gets off the pillow somehow

Noté 5 sur 5 étoiles

I submitted an order for a queen pillow, then accepted an offer for a 2nd pillow. I wasn't happy being charged an insurance fee because it looked like a shipping fee which was to be free. I emailed a... Voir plus

À propos de l'entreprise

  1. Magasin de meubles de chambre à coucher
  2. Magasin de literie
  3. Magasin de matelas

À propos de Nuzzle

Écrit par l'entreprise

Nuzzle

If you're reading reviews before you buy, you've probably been burned before.

You've tried the memory foam. The orthopedic one. The cervical pillow your chiropractor sold you. Maybe 10 pillows. Maybe 20. You wake up with a stiff neck, a dead arm, or a headache before your feet hit the floor. And you're tired of being disappointed.

Nuzzle was built for exactly that person.

The first pillow with two adjustable inner layers and Nanocoil fibers, so your shoulder sinks in while your neck stays supported. Pull out filling until it feels right. No guessing. No one-size-fits-all.

These reviews are real. Read them. Then try it for 90 nights, risk-free.

Try Nuzzle Now


Ships Within Hours
Your order ships from our warehouse in Las Vegas, NV.
24/7 Customer Service
Email us at support@getnuzzle.com or call +1 (800) 301-4042.
American Owned and Operated
Located at 732 S 6th St # 5164, Las Vegas, NV 89101-6948, US.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nuzzle pillows are TERRIFIC!

Over the years, Ive bought 6 or 7 sets of pillows and none of them were all that great. The closest was a set of feather pillows. Unfortunately, they soon went flat. I ordered the Nuzzle pillows, even though I didn't have much hope that they would be any better. The first night, they were just ok, but raised my head too high. I realized I could take out one of the "inner" pillows, so I did that. It is now over a month and I have nothing but praise for these Nuzzle pillows. They support my neck but are soft enough that I get a snuggly, relaxed sleep. These pillows are wonderful, customizable and I highly recommend them.

11 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

An amazing pillow…

First fight with both inserts and the height was too high. Moved to just the thicker of the two inserts and that has been ever sent. Comfortable and little neck or shoulder pain and amazing pillow.

6 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Best pillow experience ever

This is, by far, the best pillow I have ever used. I have shoulder issues which makes sleeping a challenge. Falling asleep is easier. Waking up without shoulder or neck pain in a blessing. I'm so glad that I purchased it.

11 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Sunny is an outstanding Representative!

Sunny is an outstanding Representative for Nuzzle!
I had called before and was extremely
unhappy with the agent and my treatment! Weeks later, I decided to call back, hoping for another person.
Gratefully, Sunny answered an was soooo helpful!
I had purchased 2 pillows last month (or so). Also what I thought I ordered 2 King Size cases. When the package arrived, there was only 1 STANDARD CASE. (we only own King Pillows including yours)
The first Rep. told me that's what I ordered and that's howit was going to be!
Sunny listened to me & my proposal of paying for shipping & mailing the standard pillow case back to youat my expenses. After talking a while, Sunny proposed me keeping the small case and she would send me 2 Kings with me paying a lesser price and shipping.
I thought it was a very kind offer of Nuzzle and I also believe that it was very fair for both of us! PLUS Sunny was perfectly pleasant the entire time.
Although, I love my pillows prior to my engagement with Sunny, because of the other agent, I'm not sure that I would recommend your company? But now, I will speak very highly of Nuzzle!
I also learned that calling back might be a good option if an agent is less than helpful. We are all just people, it may have been a bad day for her.
Thanks for letting me share about my interactions with Nuzzle and give Sonny some praise!

Lee Anne Flanagan-Wilson

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Andy in support was very helpful &…

Andy in support was very helpful & answered all of my questions & responded promptly to all of my emails. He made my purchase experience great. He went above & Beyond to help answer all of my questions.

11 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Fast and efficient fix

I had an issue with the shipping address. Probably 100٪ my fault. OSCAR was amazing. He promptly helped me through the process of shipping an order to the correct address.

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I had major neck surgery back in 2015…

I had major neck surgery back in 2015 then last year I had a total shoulder replacement for some reason my neck started acting up very painful causing headaches for 2 weeks I suffered getting ready to go back to the doctor to make sure everything's okay with the metal cage in my neck well lo and behold I heard about nuzzle read the reviews decided to take the chance because of good pillow is everything it's amazing and a week and a half I have no more neck pain and on the side sleeper it really works guys the pillows are really nice and like I said I am pain free I highly recommend this pillow they're 50 bucks well worth it a great product I give it six stars

3 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Pillow is hard and not supportive

I purchased their pillow because they claim it is the best for your neck and shoulders and alignment. I was convinced by their ad. It would work for me. When I got the pillow. It was stiff and my poor little neck did not even. Stay on the loft of the pillow I tried it without the secondary pillow inside and then it was too flat. If they were even pillows, perhaps it would’ve worked, but they have a thin one and a thicker one and neither of them worked so I asked for a refund and they offered me a quarter of my money back to keep the pillow then I asked for full payment back including shipping. They sent me three emails trying to make excuses for not wanting to get the pillow back and offering a small amount of money and in exchange to keep the pillow and claimed their policy will not pay for shipping. The pillow is so bulky and heavy that it would cost me a fortune to send it back to them. So I agreed to their refund which is only a quarter of what I originally paid and now stuck with a pillow I will never use and it was a waste of money. There are other pillows out there that are much more comfortable and will do the same thing. This is not a good neck pillow by any means. I am 5’ 2” with a regular size head and weight and I do have a shorter neck but that shouldn’t have anything to do with what I experienced. Be sure to read their return policies on anything you buy in the future I know I will

2 avril 2026
Avis spontané
Logo de Nuzzle

Réponse : Nuzzle

Hi Mia,

Thank you so much for taking the time to share your experience. We are truly sorry for the frustration this has caused. Please know that we hear you, and your concerns genuinely matter to us.

We did reach out to you via email to help address your concerns, and I’m very sorry if those messages did not come across the way we intended. Our goal was never to make excuses, but to find a solution that worked for you without putting you through the inconvenience and cost of returning a bulky item.

I also want to explain the partial refund offer more clearly. Our policy does not cover return shipping costs for used items, and we understand how frustrating that can feel, especially with something as large as a pillow. The partial refund was meant as a goodwill gesture to acknowledge your experience and give you an option to keep the pillow without dealing with return shipping. That said, we understand it may not have felt that way, and we are truly sorry for that.

Regarding the comfort concern, the Nuzzle pillow is designed to be adjustable with two inserts, one thinner and one thicker, so you can customize the height to your preference. For someone with a shorter neck, adjusting or removing the inserts can make a noticeable difference in comfort. We wish we had the opportunity to guide you through that earlier.

Mia, we still want to make this right for you. Please feel free to reach out and ask for me directly. I will personally review your case and make sure you are treated fairly and with the care you deserve.

Thank you again for your feedback and for giving us the opportunity to improve.

Nuzzle Team

Noté 5 sur 5 étoiles

Great customer service

Your customer service representative, Oscar, went above and beyond to help correct an issue I made during the ordering of a Pillow. He assured to help until I was completely satisfied. Thank you Oscar!!

10 avril 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus