I ordered a moon jelly cat back in october! After never receiving my order that was sent to the "wrong adress" and having confirmation of being sent back to sender i was told multiple times to email t... Voir plus
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My granddaughter loves the jelly cat toy. It arrived safely within the seven working days. My only concern that the link from the email confirmation to the website wouldn’t open and instead I got a wa... Voir plus
Courier was fast but coming from Shenzhen was not impressive, as people would misunderstand goods from Taobao instead. My order was placed from Hong Kong through the official site in Europe. If good... Voir plus
Came from china which was not expected delivery said 2 -9 days how it could get here in two days is impossible. Arrived on day 9 but in jelly cat bag with jelly cat labels however it is not a jelly ca... Voir plus
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Les gens ont aussi consulté
Good company and product
Jellycat arrived quickly and in excellent condition. My daughter absolutely loves her elephant :)
Great delivery time and product.
Would give zero stars if I could
Would give zero stars if I could. Never received the goods as address was wrong. Royal mail confirmed returned to sender. Numerous emails asking for confirmation they had received the goods back, all I get is emails saying they have redelivered to a non existent postal address. Do not use this site.
FAKE JELLY CAT
didn’t receive
The products were knock offs…
The products were knock offs fraudulent. No answer to my emails requesting return of product. Has not supplied address for refund yet on their web site they say happy to refund before 30 days. I am well within their time frame. Do not buy off of this site. They are missing in action after you purchase.
AVOID!!!! Items not delivered, terrible customer service…
GO ELSEWHERE UNLESS YOU WANT TO WASTE YOUR MONEY!!! Terrible experience with this seller, I would avoid and go to a genuine and trustworthy seller. Over 20 emails from me so far, 4 copy and pasted ‘your item has been delivered’ emails from them. Item was supposedly delivered and left by a well used footpath, not in our enclosed, secure courtyard, the specified safe place and not there upon our return home. They are disrespectful and unhelpful and are now ignoring my emails, so I will be raising a dispute with my bank. I’ve never dealt with such an unprofessional company, overall a very unpleasant experience and I haven’t received the items I paid for.
Lovely soft toy arrived quickly and…
Lovely soft toy arrived quickly and well packed will definitely use again thank you
Everything you're looking for
Great product, great communication, and a sweet (unexpected) little freebie too — for a reasonable price. I would definitely purchase from Getplushie again.
Avoid
Item arrived with a ripped jellycat bag. Contacted customer services who were very helpful and promised to replace the item. Never received and no further answer to any emails. Avoid
Very good experience
The product arrived fast, lovely packed, tracking was available all the time. Also got a little gift which was a lovely surprise. Would highly recommend
So happy to get this jellycat for my…
So happy to get this jellycat for my nieces birthday 🎁 I can’t wait to see her open it Saturday 😊
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