Unstable - especially on Saturday afternoons. You deposit money and half an hour later, as the 3pm kick-offs approach, it’s impossible to log in and place your bets (“internal error” message display... Voir plus
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Lisez les avis des autres
Was told I would receive free bets when downloading the app and instead got an email saying I am not eligible with absolutely no explanation. It’s poor, do now download.
the good things are : Easy web to navigate and also platform for any early any game to bet lots choice of football games things that need to look at : lots promotion appear always that dis... Voir plus
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The Experience I had with SBK Gambling online app is that when you withdraw your winnings it took on average 6-8 hours before it went into your account. Perhaps they owt to invest in modern t... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
SBK is a modern sports betting app that offers, on average, substantially better odds on the biggest sporting, political, and pop culture events vs. competing UK bookmakers.
Coordonnées de contact
1 Commodity Quay, E1W 1AZ, London, Royaume-Uni
- +442076177413
- support@getsbk.com
- getsbk.com
Information importante
1,9
Bas
307 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Don’t trust SBK
Absolutely disgusting site 4 different times they stiffed my bet and the lack off accountability is unbelievable if you want to use a simple and straightforward betting site keep clear of this mob amateur and simply odious bunch with chimps as staff should be thrown out of betting in the uk as have no place here
13 avril 2025
Avis spontané
Réponse de SBK
Hi Matthew!
Sorry to hear about your experience. We take these matters seriously and apologize for any frustration caused. Please reach out to our customer support team directly with your account details so we can investigate and resolve this issue for you as soon as possible. Your feedback is important to us, and we appreciate your patience. - SBK team
Best regards,
Seb
SBK Customer Experience Team
Shen helped me remove a card from my…
Shen helped me remove a card from my account as it was no longer active which allowed me to withdraw to my new card. Service was quick and really appreciated. Thanks again
11 avril 2025
Avis spontané
Réponse de SBK
Hi James!
Thanks for the great feedback! We're glad our agents could help out quickly and get everything sorted for you. Appreciate you taking the time to share! 😊
One of the best betting sites I have used
Definitely one of the best betting sites I have used. Good range of options to bet on and bets settled very fast. Would recommend!
9 avril 2025
Avis spontané
Réponse de SBK
Hi Soc 9 !
Thanks a lot! Awesome to hear you're enjoying the range of options and speedy bet settlements. Appreciate the recommendation! 🙌
This is a great site when u win they…
This is a great site when u win they don't Do the whole u must provide evidence of who u are they just pay u and it's in your account instantly
10 avril 2025
Avis spontané
Réponse de SBK
Hi Chris! Thanks for the great feedback! We're glad you’re enjoying the site!
The app overall is easy to use and the…
The app overall is easy to use and the support team is the best! I appreciate them caring about the safety of gamblers addiction but I would be happy if they’d unlock my account now lol.
10 avril 2025
Avis spontané
Réponse de SBK
Hi Alex!
Thanks for the kind words! We're really glad you find the app easy to use and appreciate our support. If you are still experiencing issues with your account please contact us at support@getsbk.com! 😊
Réponse de SBK
Hi Leon! Thanks so much! Glad you loved the fast service! 😊
Please DONT use SBK!!!
Yet again please don’t use SBK. I put on some horses for Grand National and then today the final line up got announced in which 2 of my horses were no longer racing so contacted SBK to get the bet void and my stake back to use on other horses only to be told they keep my money as counts as a loss if horse doesn’t run lol This better app is an absolute joke! Couldn’t care about its customers just wants to make up its own rules to get customers money. It’s a disgrace. Please don’t use this betting company!!!
4 avril 2025
Avis spontané
Réponse de SBK
Hi Nathan!
We’re sorry to hear about your frustration and understand your disappointment. Our team strives to follow the rules, but we always want to ensure clarity in our terms. When betting on the Ante-post market, non runners are settled as losers. If you'd like, please reach out to customer support so we can review your situation further and see if there’s anything more we can do to help. - SBK team
Do Not Trust this betting website!!!!!
Do Not Trust this betting website!!!!!
Got a £30 new customer promo offer, went though everything they asked me to do, transferred £10 and placed £10 bet. Now being told that I have to place another £10 bet as the first one didn’t count as it needs to be over 2.0 odds which that don’t put in the promo, but have in the t&c
Just messaged your customer support like you said. Sean has said You’re not going to do anything. Like I said DO NOT TRUST this betting site!!!
1 avril 2025
Avis spontané
Réponse de SBK
Hi Darren!
Thank you for your feedback. We understand that the terms and conditions are important, and we apologize if there was any confusion. If you have any concerns, please feel free to contact our customer support team with your details, and we’ll assist you in resolving the issue. - SBK team
Why does it take so long?
Why does it take so long a) To settle a bet and b) To process a withdrawal?
27 mars 2025
Avis spontané
Réponse de SBK
Hi Pedr!
Bets and withdrawals are always processed as soon as possible. Please contact us at support@getsbk.com and we will check this further for you - SBK team
Scam site
Same as the other reviews. Signed up and met all criteria for the free bet and they said free bet won’t be given as it’s at their discretion. Can’t even withdraw money luckily it’s not much but this must be an actual scam site
13 mars 2025
Avis spontané
Réponse de SBK
Hi Jack,
Thank you for leaving a review. I apologise for the inconvenience you have faced, however as per the promotions T&Cs, We reserve the right to revoke this promotion. Any customer who has been sent an email stating that they are not eligible for bonuses will not receive any free bets, even if they meet all other terms of this promotion.
If you believe this needs to be reviewed further, please email support@getsbk.com
Best regards,
Armen
SBK Customer Experience Team
Very helpful chat hosts and really…
Very helpful chat hosts and really impressive app
Alice was very helpful speedily resolving my query
14 mars 2025
Avis spontané
Réponse de SBK
Hi Cian,
Thank you for your review!
We’re glad to hear that Alice and the team were able to provide the support you needed. We’ll be sure to pass along your kind words!
If you ever need any further assistance, don’t hesitate to reach out to us at support@getsbk.com.
Best regards,
Armen
SBK Customer Experience Team
Can't really complain upto now
Can't really complain upto now. Signed up this morning, got my free Cheltenham bets and the odds are brilliant. So yeah, keep it up! 😀
13 mars 2025
Avis spontané
Réponse de SBK
Hi Owen
Thanks for leaving a review. I am glad to hear that you receive your welcome offer and odds are brilliant!
If you ever need any further assistance, don’t hesitate to reach out to us at support@getsbk.com.
Best regards,
Armen
SBK Customer Experience Team
Would avoid like the plague
Would avoid like the plague, I'm one of many recent customers (check all recent reviews) where they've offered a Cheltenham offer, deposited, placed bets and then I've got a random email to say the system has determined I'm not entitled to the sign up offer all of a sudden.
Spoke to customer support and they've basically said nobody can get access to the system so they can never confirm why 😂 It's 100% a scam just to get you to sign up. Don't be fooled.
12 mars 2025
Avis spontané
Réponse de SBK
Hi JustHer,
Thank you for leaving a review. I apologise for the inconvenience you have faced, however as per the promotions T&Cs, We reserve the right to revoke this promotion. Any customer who has been sent an email stating that they are not eligible for bonuses will not receive any free bets, even if they meet all other terms of this promotion.
If you believe this needs to be reviewed further, please email support@getsbk.com
Best regards,
Armen
SBK Customer Experience Team
PLEASE AVOID THIS COMPANY
PLEASE AVOID THIS COMPANY. Signed up for the joining offer and wagered the £10 bet, meeting all conditions. When my bonus didn’t arrive I contacted them via live chat to be told that their systems have declined me for the bonus. When I asked why I was told that the system choose to decline some people and that was basically that. This seems to be a huge scam conning people around the time of high profile events like Cheltenham.
12 mars 2025
Avis spontané
Réponse de SBK
Hi Claire,
Thank you for leaving a review. I apologise for the inconvenience you have faced, however as per the promotions T&Cs, We reserve the right to revoke this promotion. Any customer who has been sent an email stating that they are not eligible for bonuses will not receive any free bets, even if they meet all other terms of this promotion.
You may find this here: https://help.getsbk.com/hc/en-gb/articles/23652073046941-UK-Welcome-bonus-Bet-10-get-40-in-Free-Bets
If you believe this needs to be reviewed further, please email support@getsbk.com
Best regards,
Armen
SBK Customer Experience Team
Réponse de SBK
Hi Jack,
Thank you for your review!
We’re glad to hear that Alice was able to provide the support you needed. We’ll be sure to pass along your kind words!
If you ever need any further assistance, don’t hesitate to reach out to us at support@getsbk.com.
Best regards,
Armen
SBK Customer Experience Team
Fast pay out good odds
11 mars 2025
Avis spontané
Réponse de SBK
Hi Andrew,
Thank you for your review. We are glad you like the fast payouts and good odds we offer.
Should you require any further help, please do not hesitate to contact support@gtesbk.com
Best regards,
Alice
SBK Customer Experience Team
I would give a zero rating if I could
I would give a zero rating if I could.
SBK accepted me as a new customer, I then placed my initial £10 bet in good faith, but then they declined the ‘£10 get free bets’ joining offer!
Customer services didn’t want to know!!!
It seems this may be a scam as I see lots of others have had the same thing done to them!!
There are lots of good betting apps, don’t be fooled!
7 mars 2025
Avis spontané
Réponse de SBK
Hi Christine!
Thank you for your feedback. We’re sorry to hear about your experience and understand your concerns. Please reach out to our customer service team again at support@getsbk.com, and we’ll do our best to resolve the issue. - SBK team
Horrible experience
people..you give me an email to and offer of bet 10 get £40 and now refusing to pay the tokens...YOU CARNT DO THIS TO PEOPLE I HAVE ACTUALLY REPORTED WHAT YOU DONE...SENT ME EMAIL ON A.MONDAY I COMPLETED STEPS BY THE THURSDAY AND REFUSING TO PAY MY BET TOKENS AFTER TAKKNG MY £10 IN MONEY HORRIBLE HORRIBLE PEOPLE ROBBING PEOPLE OF HARD EARNED MONEY
5 mars 2025
Avis spontané
Réponse de SBK
HiPaul!
We’re sorry to hear about your frustration. We understand your concerns and would encourage you to reach out to our customer support team at support@getsbk.com with your details. We will review your case thoroughly and provide any assistance we can. - SBK team
I love this app
I love this app, the odds for football is by far better than any other and they offer a great range of selections. The app is simple and easy to use, and the customer service is very helpful and quick to resolve any problems.
3 mars 2025
Avis spontané
Réponse de SBK
Hi Kieran!
Thank you for the great feedback! We're thrilled to hear you love the app and are enjoying the football odds and our customer service. Your support means a lot to us, and we're always here to help if you need anything! - SBK team
I'm still new to the site but I have…
I'm still new to the site but I have had a good experience so far with sbk I received my 40 free bet after my 10 euro bet was settled and won a small amount that I was able to withdraw and received on the same day so all good so far I would recommend to others 👍
10 février 2025
Avis spontané
Réponse de SBK
Dear Chris,
Thank you for your review! We're delighted to hear that you've had a positive experience with SBK so far and that everything from your welcome offer to your withdrawals has gone smoothly.
We always strive to improve—so we'd love to know, what would make your experience a 5-star one? Your feedback is invaluable in helping us enhance the platform for all users. Please feel free to share any suggestions by replying to this email or reaching out to us at support@getsbk.com.
Looking forward to hearing your thoughts, and we appreciate your recommendation!
Best regards,
Alice
SBK Customer Experience Team
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