I tried to cancel as soon as I ordered and realized I had ordered too many. I was told it was already being processed and I would be able to return after I received it. Since it was only a minute or... Voir plus
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Lisez les avis des autres
My experience wasn't great due to the fact that the wait time for my phone call to be answered was over 5 minutes both times that I called.
Talking with Rose the customer service person was very helpful and understanding. I placed the order and realized that this product would not work in my situation; within 15 minutes of placing the or... Voir plus
The prompt response to my problem my friend was telling me about seeing your add. Online she wanted to try it because her income she couldn't afford cable now that he left so she told me about it I th... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
WaveMax is a TV antenna designed to give you access to popular television channels without monthly subscriptions, contracts, or ongoing fees. By capturing over the air broadcast signals directly from nearby TV towers, WaveMax allows you to enjoy live programming without relying on cable or paid streaming services. It offers a practical alternative for households looking to reduce entertainment costs while still enjoying everyday viewing. With access to a wide range of channels, WaveMax makes it easy to watch movies, live sports, breaking news, TV shows, and reality programs in clear HD quality. The long range reception helps capture signals from broadcast towers within a broad distance, supporting stable and consistent viewing in many locations. WaveMax is designed for simple, hassle free setup. Just connect it to your television, position it for optimal reception, and start scanning for available channels. There is no complicated installation process, technical expertise, or additional equipment required. Compact and discreet, WaveMax fits seamlessly into your living space while delivering reliable access to free broadcast television. It provides a straightforward way to enjoy everyday entertainment without the burden of recurring cable bills or streaming subscriptions.
Coordonnées de contact
4,1
Bien
234 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ease of placing my order.
5 mai 2026
Avis spontané
I tried to cancel as soon as I ordered…
I tried to cancel as soon as I ordered and realized I had ordered too many. I was told it was already being processed and I would be able to return after I received it. Since it was only a minute or two from when I placed the ordered it seems like it could have been cancelled. Now I need to return and can't get instructions until I complete this survey. Please make it as quick as the original order was placed.
12 avril 2026
Avis spontané
Contact with customer service was very…
Contact with customer service was very polite and apologetic.
2 mai 2026
Avis spontané
This Wavemax Antenna doesn’t comply to…
This Wavemax Antenna doesn’t comply to getting extra channels. Only 27 would pick up during setup. Not satisfied
29 avril 2026
Avis spontané
I am wanting to return the product…
I am wanting to return the product since it’s not working for me. We are in a small n. Mn. Town and that may be some of the problem. I am requesting a refund.
4 mai 2026
Avis spontané
Responce was great
Responce was great. I just ordered by mistake. I need to return the items. Please email me and tell me how to return. I am hard of hearing so please send the instructions by email. Thank you. Patricia. Lyle
2 mai 2026
Avis spontané
My experience wasn't great due to the…
My experience wasn't great due to the fact that the wait time for my phone call to be answered was over 5 minutes both times that I called.
2 mai 2026
Avis spontané
Was on hold a long time
2 mai 2026
Avis spontané
Réponse de WaveMax
Hello Tommy,
Thank you for your message. We appreciate you reaching out and are here to assist you with any questions or concerns you may have.
Just email us at support@getwavemax.com and let us know how we can help you further.
Best regards,
Sam from WaveMax
the timing was fast i received in just…
the timing was fast i received in just a few days i was unable to get it to work on my tv with out holding it in my hand
1 mai 2026
Avis spontané
A great price!!
1 mai 2026
Avis spontané
I dont know yet
I dont know yet. If this dont get solved will tell others. Hard to figure this out WANT OUR REFUND.
20 avril 2026
Avis spontané
Réponse de WaveMax
Hello Peggy,
We appreciate you taking the time to leave a review. Your feedback is extremely valuable to us.
We’ve reviewed your communication with our support team, and we can confirm that the resolution been provided. To make sure everything goes smoothly from here, we've assigned an agent to overlook your case.
Please keep an eye on your inbox.
Kind regards,
Sam from WaveMax
Help was helpful
Able to find my order to send instructions on how to return the Antenna's (2)
30 avril 2026
Avis spontané
The feedback is very quick and useful
The feedback is very quick and useful. But the information on the WavwMax is not working with my tv and area. It may be useful in other areas.
30 avril 2026
Avis spontané
Réponse de WaveMax
Hello Michael,
Thank you for sharing your review.
Your concerns regarding product quality are important to us. After locating your communication with our customer support team, we can see that the situation was resolved in the meantime. Your feedback is extremely valuable and will help us improve.
If you have any further questions, don’t hesitate to reach out again.
Have a lovely rest of the day,
Sam from WaveMax
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