I tried to cancel as soon as I ordered and realized I had ordered too many. I was told it was already being processed and I would be able to return after I received it. Since it was only a minute or... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My experience wasn't great due to the fact that the wait time for my phone call to be answered was over 5 minutes both times that I called.
Talking with Rose the customer service person was very helpful and understanding. I placed the order and realized that this product would not work in my situation; within 15 minutes of placing the or... Voir plus
The prompt response to my problem my friend was telling me about seeing your add. Online she wanted to try it because her income she couldn't afford cable now that he left so she told me about it I th... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
WaveMax is a TV antenna designed to give you access to popular television channels without monthly subscriptions, contracts, or ongoing fees. By capturing over the air broadcast signals directly from nearby TV towers, WaveMax allows you to enjoy live programming without relying on cable or paid streaming services. It offers a practical alternative for households looking to reduce entertainment costs while still enjoying everyday viewing. With access to a wide range of channels, WaveMax makes it easy to watch movies, live sports, breaking news, TV shows, and reality programs in clear HD quality. The long range reception helps capture signals from broadcast towers within a broad distance, supporting stable and consistent viewing in many locations. WaveMax is designed for simple, hassle free setup. Just connect it to your television, position it for optimal reception, and start scanning for available channels. There is no complicated installation process, technical expertise, or additional equipment required. Compact and discreet, WaveMax fits seamlessly into your living space while delivering reliable access to free broadcast television. It provides a straightforward way to enjoy everyday entertainment without the burden of recurring cable bills or streaming subscriptions.
Coordonnées de contact
4,1
Bien
234 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick and simple
29 avril 2026
Avis spontané
We followed all directions and didn’t…
We followed all directions and didn’t get any channels at our house. And now they don’t want to give us our money back!
26 avril 2026
Avis spontané
Réponse de WaveMax
Hello Christine,
Thank you for bringing this to our attention.
All returns are processed in accordance with our return policy. Now, to make sure that everything goes smoothly, your case has been escalated, and an agent will be in touch shortly.
Please keep an eye on your inbox for our follow-up.
Kind regards,
Sam from WaveMax
DID NOT WORK IN MY AREA
28 avril 2026
Avis spontané
Réponse de WaveMax
Hello Barry,
Thank you for sharing your feedback.
Your concerns regarding product quality are important to us, and we want to learn more about your experience with WaveMax. To address it, we have assigned an agent to review your case. Please keep an eye on your inbox for further assistance.
Best regards,
Sam from WaveMax
Difficult to find trusted site to…
Difficult to find trusted site to request a refund
29 avril 2026
Avis spontané
Customer service is very quick to…
Customer service is very quick to respond to my emails. Usually within minutes
29 avril 2026
Avis spontané
Product did not meet expectations
Product did not meet expectations. After channel search it said 16 stations available but only able to get 3.
24 avril 2026
Avis spontané
Had an issue with my order
Had an issue with my order, and once I contacted there support people my issue was handled quickly. The communication was quick as well.
28 avril 2026
Avis spontané
Wait time on hold was a little long, but customer service rep was very professional and helpful.
Wait time on hold was a little long, but customer service was very helpful.
28 avril 2026
Avis spontané
Had a long wait to be answered on phone
Had a long wait to be answered on phone. Was not able to get a return address for my items I received
27 avril 2026
Avis spontané
It is very difficult for me to get the…
It is very difficult for me to get the help I needed to return a mistake on my order.
27 avril 2026
Avis spontané
Wavemax antenna didn’t receive tv…
Wavemax antenna didn’t receive tv signals at all.
27 avril 2026
Avis spontané
Réponse de WaveMax
Hello Phillip,
Thank you for the review.
We'd like to learn more about how WaveMax can better suit your needs. As we could not locate your order based on this review alone, we have sent you a separate request for further information.
Please make sure to check your email inbox for our message whenever you have a moment.
Let's keep in touch,
Sam from WaveMax
Antenna did not work could not pick up…
Antenna did not work could not pick up any channels.
19 avril 2026
Avis spontané
Réponse de WaveMax
Hello Frank,
Thank you for sharing your feedback.
Your concerns regarding product quality are important to us, After locating your communication with our customer support team, we can see that the situation was resolved in the meantime.
If you have any further questions, don’t hesitate to reach out again.
Have a lovely rest of the day,
Sam from WaveMax
Received my order promptly and when I…
Received my order promptly and when I emailed you requesting return information I was answered promptly with a request to complete this survey.
26 avril 2026
Avis spontané
Person I spoke to was helpful.
26 avril 2026
Avis spontané
The antenna I ordered I no longer fit my needs
The antenna I ordered, I no longer needed. I did try to use it on my TV in my travel trailer and I could not get it to work after. There was not a lot of good reviews about this antenna on the internet.
20 avril 2026
Avis spontané
Have been able talk with customer…yes
Have been able talk with customer service staff, by email has been better than on the phone. Have delt with a Magi, Sheryl, Victor.
10 avril 2026
Avis spontané
The purchase experience was no…
The purchase experience was no different than any other experience, I haven’t received the product so am unable to rate that.
21 avril 2026
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.