Wayne was very professional, respectful and friendly, Explained the process and products to me very clearly, was not inpatient with me despite repeatedly asking him to repeat some of the things I d... Voir plus
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Lisez les avis des autres
Brilliant experiance with GID, i asked for information to be sent via email which was done quickly, a call back was scheduled with ease. Unfortunetly i missed this call back, however i was nit hounded... Voir plus
I spoke with Karen Paterson. her non pressurised selling and attitude and clarity of getting the tailored package to the client has to be highly commended. During our conversation, she highlighted t... Voir plus
Had a phone call with Wayne Taylor today and couldn’t thank him enough. Excellent customer service from him, he was so lovely and patient with me and just a genuinely lovely person to talk to. He thor... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
GID are a financial services business operating exclusively in the automotive industry. The company was launched in 2010 having previously provided the same service for 15 years when part of Bank of Scotland. Changing vehicle is a significant event in people’s lives. The compliance-led service is designed to provide important information and offer free financial services advice enabling customers to make informed decisions in relation to certain Financial Services products such as Mechanical Breakdown Insurance and GAP Insurance which is only available for a limited period after taking delivery of the vehicle. GID partner with dealers, lenders and brokers who prefer to outsource this work to a specialist firm.
Coordonnées de contact
Unit 3a & 3b Genesis Centre, WA3 7BH, Warrington, Royaume-Uni
- 01925 555508
- admin@gidltd.com
- gidltd.com
4,9
Excellent
2 k avis
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
When I questioned the overall price of…
When I questioned the overall price of the insurance, the response I got was quite condescending.
All the facts were there and explained to me, so no real complaint - just felt a bit condescending.
27 avril 2026
I spoke with Tina today
I spoke with Tina today, she was very helpful and informative. Would be happy to use this company in the future again.
23 avril 2026
Great product for full peace of mind
23 avril 2026
Mis leading policy
I was advised that the gap policy included extras such as key cover, excess cover, accident manager so I agreed to the cover .
When I received an email I can see that they are individual policies .
I only wanted GAP insurance so I believe I was mis sold the other aspects of the policy !
I received a call back from the original handler who confirmed that it is a complete package only.
The salesman was very informative and helpful .
I did explain to him that I felt that the policy wording showing that the gap insurance was a fraction of the cost was not good .
22 avril 2026
Réponse de GID Ltd.
Hi Dawn, Many Thanks for your comments, I am very sorry for how you feel. I would like to take the opportunity to have our Compliance Team review your experience. Please can you e-mail me directly at catherinemythen@gidltd.com to discuss. Best Wishes Catherine
I had a good experience
I had a good experience. Everything was explained to me well. I was understood and listened too. I felt comfortable and well informed to make my decision. I spoke to Katherine Walsh.
22 avril 2026
The person I spoke to she was nice…
The person I spoke to she was nice explained really well but if a misunderstanding happened but we sorted it out her explanation was really good and I went ahead with it
22 avril 2026
The Wonderful Wayne Taylor
Wayne was super helpful and genuine, great service on the phone, very clear communication, helpful on answering some questions on the GAP insurance, I having abit of a tough time adjusting to a different life I thought I was going to have, bought a car to cheer me up, was feeling a little down this afternoon, but he was kind, caring and helpful, I really hope he’s recognised, thanks again
22 avril 2026
Well explained and very efficient.
16 avril 2026
Catherine Mythen explained all the i…
Catherine Mythen explained all the i needed to know about my finance agreement, im very happy working with you guys!
15 avril 2026
The advisor who called me today was…
The advisor who called me today was Tina Ireland and she was amazing. Spoke clearly and explained things properly
14 avril 2026
Great service and very polite and would…
Great service and very polite and would recommend then to every one
14 avril 2026
really good communication
14 avril 2026
Amazing service!!
Couldnt be more happier to no im covered for 4 years with gap insurance spoke to stevie absolutely amazing service broke everything down for me really appreciated this as normally its all confusing came off the phone with complete understanding thankyou!!
14 avril 2026
Wayne Taylor went through everything…
Wayne Taylor went through everything very clearly and explained all details in depth
13 avril 2026
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