I kept see these cinema sofas on my newsfeed and I thought I’ve bought other stuff from these guys so why not? Well I ordered it on Friday the 10 of September and it was delivered on the following Th... Voir plus
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Lisez les avis des autres
I purchased a Freya & Sol reed diffuser 3 months ago from my local Giftbox store a was so pleased with it that I wanted another. However it was no longer in stock but the sales assistant suggested I... Voir plus
L'entreprise a répondu
Ordering online for click and collect was easy as pie. Google pointed me to gift box, and pricing was also the best. There was a store close by and when I arrived I was served immediately with t... Voir plus
L'entreprise a répondu
Fast delivery, order correct, really lovely packaging, a beautiful gift, the card was way better than expected. Huge size, print quality beautiful, the photos i included weren't the best to begin with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Grand magasin
- Magasin de bougies
- Magasin de jeux
- Boutique de cadeaux
- Magasin d'articles en verre
- Magasin de variété
Écrit par l'entreprise
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Coordonnées de contact
270 The Parade, 5068, Kensington SA, Australie
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thanks great experience still waiting…
Thanks great experience still waiting on my extra order but been amazing so far.
18 août 2026
Réponse de GiftBox
Hi Dave, thank you for leaving us a five-star review! We’re thrilled to hear you’ve had such a great experience with Giftbox so far. We hope your order arrives very soon, and we really appreciate your patience :)
Great quality of the items!
I’m very happy with my purchase of a novelty hoodie and hat from Giftbox, very good quality and quick delivery of the items!
17 août 2026
Avis spontané
Réponse de GiftBox
Hi Andrew, thank you for leaving a five-star review! We’re delighted to hear you’re happy with the quality of your Giftbox hoodie, hat and that your order arrived quickly.
Absolutely great company
Absolutely great company. Love the trampoline. Thank you so so much
23 mars 2026
Réponse de GiftBox
Hi Kathy, thank you for taking the time to leave us a five-star review and your kind words! We’re so happy to hear you’re loving your Giftbox trampoline!
So happy with my purchase as it's…
So happy with my purchase as it's lovely and warm great quality and it was delivered promptly and professionally
17 août 2026
Réponse de GiftBox
Hi Lynnette, thank you for taking the time to leave us a five-star review! We’re thrilled to hear you’re loving your hoodie and that you’re happy with the quality and speedy delivery from Giftbox :)
Réponse de GiftBox
Hi Moose, thank you for taking the time to leave us a five-star review! We're glad to hear that you had a quick, easy and affordable experience with GiftBox :)
The site was easy to navigate & order
The site was easy to navigate & order. Delivery service was wonderful, despatched quickly and well informed on transit & given approx delivery time. Very good experience.
17 août 2026
Réponse de GiftBox
Hi Beverley, thank you for taking the time to leave a five-star review! We're delighted to hear that you found our Giftbox website easy to navigate/order, that your order was dispatched and arrived quickly as well as kept up to date with the tracking.
They are great after having a knee…
They are great after having a knee replacement it's so good for my leg
Thank you
17 août 2026
Réponse de GiftBox
Hi Carol, thank you for taking the time to leave us a five-star review! We're glad to hear that you had a positive experience with GiftBox and enjoy the hot water bottles :)
The order was available for collection…
The order was available for collection quite quickly and the customer service was helpful and friendly
14 juillet 2026
Réponse de GiftBox
Hi Sarah, thank you for taking the time to leave a five-star review! We’re so pleased to hear that you found Giftbox click and collect quick and you were happy with our friendly and helpful team :)
Réponse de GiftBox
Hi Peter, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you had an easy and professional experience with our Giftbox Same Day Delivery driver.
Réponse de GiftBox
Hi Erika, thank you so much for taking the time leave us a five-star review! We’re really glad your Giftbox order was delivered fast and well packaged.
I LOVE GIFTBOX!
I LOVE! Smokemart Giftbox!, the staff are fantastic & the special gift buys are the best, I love it so much I could live there!
The products are unique & beautiful with great quality & I found I could buy the items in-store not like all the other retailers whereas they use market place! & Has the audacity to still charge full price when their overheads are minimal.
I Love Smokemart & thank you for the beautiful products 🩷
15 août 2026
Réponse de GiftBox
Hi Sybil, thank you so much for taking the time leave us a wonderful five-star review and your kind words! We’re absolutely thrilled to hear how much you love Smokemart and Giftbox and our unique range of products. It means so much to know that you’ve had such fantastic experiences with our team and that you appreciate the quality, prices and variety we offer.
Réponse de GiftBox
Hi Kim, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you had a fast experience with our Giftbox delivery and you're happy with your Pizza Oven :)
This company is a pleasure to deal…
This company is a pleasure to deal with. Fast and easy transaction and good delivered with care and accuracy.
23 novembre 2025
Réponse de GiftBox
Hi Markus, thank you for taking the time to leave a five-star review and your kind words! We're glad it was an easy and fast transaction on our Giftbox website and your order was delivered with care and accuracy :)
Overall exceptional service
Very prompt delivery and an issue I had with a damage during delivery was resolved within an hour which I consider exceptional after sales service
12 août 2026
Réponse de GiftBox
Hi Steve, thank you for taking the time to leave a five-star review! We’re glad that our Giftbox customer service team was able to resolve the issue quickly to your satisfaction. We appreciate you bringing this to our attention and giving us the opportunity to make things right :)
Réponse de GiftBox
Hi Joanne, thank you so much for taking the time leave us a five-star review and we’re so pleased to hear you had an excellent service and fast shipping from Giftbox!
Réponse de GiftBox
Hi Carol, thank you so much for taking the time leave us a five-star review and we’re so pleased to hear you found our Giftbox website easy to use!
The ease of using the on line shopping…
The ease of using the on line shopping facility. Living in rural area it is difficult to get to the bricks and mortar shop fronts. So it was a great experience to do this online and have it delivered
10 août 2026
Réponse de GiftBox
Hi Bruce, thank you so much for taking the time leave us a four-star review! We’re so pleased to hear that you found Giftbox online shopping experience easy, convenient and delivery that made the experience more accessible for you.
Quick and hassle free
12 août 2026
Réponse de GiftBox
Hi Tanya, thank you so much for taking the time leave us a five-star review! We’re really glad you had a quick and hassle free experience with Giftbox :)
False advertising for free shopping but…
False advertising for free shopping but then charged anyway. Staff would not honour it.
**Edited ro reply.**
Then it should be advertised as such and not come up as free shipping when I add it into my cart. I wasn't even charged the correct heavy shipping fee. I shouldn't have to deep dive the website for policies when it came up saying I had free delivery.
*Edited again*
They have now refunded me.
11 août 2026
Réponse de GiftBox
Hi Carissa, thank you for sharing your experience! Hazel sofa are not eligible for free shipping as it exceeded 20kgs and the cubic dimensions however, as gesture of good will we have processed a refund of the shipping fee :)
Please note; all shipping costs are available on our website.
Pizza Oven
Easy to order, very quick delivery.
Ordered on Sunday afternoon and received it Wednesday morning.
10 août 2026
Réponse de GiftBox
Hi Katherine, thank you for taking the time to leave a five-star review! We're glad to hear you found the ordering process easy and that your Giftbox order was delivered so quickly :)
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