Ginge Tours Ltd / Mendip Travel Avis 

219
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Geoff made the whole process painless. He got us the best price and all the follow up communications were excellent. We have used Geoff several times for different types of holidays - a cruise, short... Voir plus

Noté 5 sur 5 étoiles

Jo and Geoff took our dream and shaped it into reality. Very competitively priced, enabled us to stay well within budget. Guided us along the way, ensuring we had everything sorted. Took the stress ou... Voir plus

Noté 5 sur 5 étoiles

Geoff and Joanne provided one to one personal tailored help and expertise when planning and booking our holiday. They are both friendly and professional. We had a multiple flight, multi location, pla... Voir plus

Noté 5 sur 5 étoiles

Just got home after a truly memorable one-week trip to Rhodes with my two children (10 & 12). Geoff and Jo have been amazing throughout the whole process; from helping me secure the perfect Tui packag... Voir plus

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

Ginge Tours & Travel and Mendip Travel are independent, fully protected travel companies run by Geoff (a former Assistant Chief Constable) and Jo (a former NHS clinician). We offer honest advice, great value, and a personal service you simply won’t find with a call centre or faceless online brand. We book everything from beach breaks and cruises to complex touring holidays, ski trips, luxury escapes and once-in-a-lifetime adventures. We work with trusted ABTA and ATOL-protected suppliers and are proud members of Protected Trust Services — giving you complete financial peace of mind. Our customers deal directly with us from first enquiry to homecoming. That means no passing you from team to team, no hidden fees, and clear, transparent communication at every step. Ginge Tours serves customers across the UK, with a strong focus on the Emergency Services and NHS. Mendip Travel is our sister brand, dedicated to our local community in Somerset and the Mendip Hills, offering long-haul, luxury and cruise holidays from regional airports, with added extras like reduced parking. Between both brands, we bring experience, integrity and award-winning service — backed by over 125 five-star reviews and the promise that we’ll always put our customers first.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

219 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(219)

60 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent advice and service, will book with you again.

From a recommendation we contacted Ginge tours.
All we had was time booked off work and a budget.
We gave this Geoff and he soon came up with several suggestions.
Some that had crossed our minds and others that we had never thought about, but intrigued us.
After getting our initial thoughts Geoff then came up with further focussed ideas and we decided on four nights in Rome.
Going with Geoff's suggestion of hotel, flights etc. He even assisted us on how and what tours would be good to book for our stay.
Several reassuring emails keeping in touch along the way.
Full itinerary sent before the trip with detailed instructions of things to do before we travelled.
The hotel was a great base for exploring Rome and had everything we needed for our stay, relaxing surroundings, good food, drinks and helpful staff.
The trip was just what we needed and thoroughly enjoyed it.
Definitely recommend Ginge Tours and travel with them in the future. Great communication, excellent knowledge, service and communication from both Geoff and Jo.
Thank you.

31 mars 2024
Avis spontané
Logo de Ginge Tours Ltd / Mendip Travel

Réponse de Ginge Tours Ltd / Mendip Travel

Thanks Stuart, we have sent several clients to Rome now using that hotel and everyone has been happy with it. Really pleased you enjoyed the recommended tours.

Noté 5 sur 5 étoiles

Our 2nd booking with Geoff

This is the second holiday we have booked through Geoff at Ginge Tours and we have thoroughly enjoyed it. Our first cruise and Geoff's confirmation that a P&O cruise on the Ventura to the Canaries would suit us just fine was spot on. We had a great time and Geoff was there to help us when bad weather threatened to scupper our plans to get to Southampton. We both thoroughly recommend Geoff & Ginge Tours. We have already booked for next year

7 avril 2024
Avis spontané
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Réponse de Ginge Tours Ltd / Mendip Travel

Thanks for the wonderful review, and glad that P&O suited you - i thought it would!

Noté 5 sur 5 étoiles

Great company to deal with!…

Booked a cruise through Ginge Tours on a friend's recommendation, Geoff and Jo are really helpful and professional in the booking process explaining everything very clearly and always respond to any questions promptly. We had a fantastic Cruise with Celebrity Cruises, and have already booked another holiday with them to Malta! again the booking process was very smooth, they have saved us money on both bookings compared to other travel agents so could not recommend them enough.

4 avril 2024
Avis spontané
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Réponse de Ginge Tours Ltd / Mendip Travel

Thank you so much for the review Paul. It is really appreciated and means a lot to us - as does your confidence book again so soon! Best wishes Geoff

Noté 5 sur 5 étoiles

Fantastic Service

Would highly recommend using this company for all your holiday/excursion needs. Very helpful and flexible, doing all they can to tailor the experience around your needs and budget.
Communication is prompt, easy to understand and reliable.
Everything is laid out simply with no hidden costas. The Trip Plans apps they utilise is a great little tool for keeping everything you need to hand and easily accessible.
Had an excellent experience and will certainly be using them again to book our next trip.

8 avril 2024
Avis spontané
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Réponse de Ginge Tours Ltd / Mendip Travel

Hi Adrian, glad the Italian trip went well and you found the Trip Plans app so useful. It was out pleasure to assist with this important trip and glad we made a small part in making it successful. Best wishes Geoff

Noté 5 sur 5 étoiles

An honest Independent Travel company

We contacted Ginge Tours for advice on a honeymoon being given pointers on locations and options, we initially went with another company Luxtripper. When this company went bust we sought Geoff’ help again. He was only too happy to assist us again. And put together a great Once in lifetime Honeymoon. The contact throughout was fantastic will all information easy to understand and find. Using Trip planner we had messages from Geoff confirming details and arrangements. We found ourselves facing an airport delay and potentially missing a connecting flight- we messaged Geoff and again Sunday morning received a prompt “don’t worry” reply with the option to call him if needed.
We cant fault anything and will be calling on Ginge Tours again. Thank you Geoff and Jo

23 mars 2024
Avis spontané
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Réponse de Ginge Tours Ltd / Mendip Travel

We are so pleased we were able to sort you a fantastic honeymoon after the disappointment of Luxtripper. From the pictures on Facebook we could tell you had an excellent time and we hope we can assist you with your next trip at some point in the future. Best wishes Geoff

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Nothing too much trouble.

3 avril 2024
Avis spontané
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Réponse de Ginge Tours Ltd / Mendip Travel

Thank you so much for the review Gerry. We are really pleased you enjoyed your cruise and we look forward to hopefully assisting you again in the future. Best wishes Geoff

Noté 5 sur 5 étoiles

From start to finish Geoff was great

From start to finish Geoff was great, service was 100% and the result perfect. We gave him our request and he got back to us very quickly with everything we wanted. Dubai was excellent and I would certainly recommend Ginge Tours to fine your perfect trip.

16 mars 2024
Avis spontané
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Réponse de Ginge Tours Ltd / Mendip Travel

Thanks Mike, service is what we are all about and we are pleased it all worked well. Look forward to hopefully assisting you again in the future. Best wishes, Geoff & Jo

Noté 5 sur 5 étoiles

Maldives…

Just returned from the Maldives organised by Geoff and Jo of Ginge Tours what a beautiful place and great memories we have.Would highly recommend them to family and friends.

22 février 2024
Avis spontané
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Réponse de Ginge Tours Ltd / Mendip Travel

Thank you Jan & Chris for such a wonderful review and for trusting us to arrange such a special trip for you. We hope to assist you again in the future.

Noté 5 sur 5 étoiles

Excellent service

Everything from start of booking to return flight was first class no issues.

15 février 2024
Avis spontané
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Réponse de Ginge Tours Ltd / Mendip Travel

It's what we aim for! Thanks so much for your support and booking with us. G&J

Noté 5 sur 5 étoiles

Special Holiday.

Contacted Ginge Tours as we wanted a special holiday to celebrate our 25th Wedding Anniversary. Geoff suggested the Maldives and he said it would be the perfect location for our special celebration. We placed our trust in him and the location was fantastic. It was like paradise with beautiful views. Geoff organised everything from beginning to end. If we had any questions he quickly answered them. Will definitely use his services again.

5 février 2024
Avis spontané
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Réponse de Ginge Tours Ltd / Mendip Travel

I am so pleased my suggestion proved successful. The Maldives are pretty special aren't they? Delighted I was able to make the anniversary even more special for you. Best wishes, Geoff

Noté 5 sur 5 étoiles

Good communication

Good communication
Helped to answer all our questions and give us personal service, which the holiday reflected. We had an amazing time.
The local agent even left us a beautiful book about Argentina as a gift at our hotel reception which was a lovely surprise.

15 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

GINGETOURS BOOKING TO MOROCCO

Geoff really went out of his way to help me with my booking to Morocco which wasn't easy as I live in Northern Ireland. Everything was perfect flights, transfers, hotel even airport lounge pass which made the whole experience a pleasure. Well worth booking with GINGE TOURS 100%

23 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent holiday experience from start to finish

Excellent holiday thanks to the first rate organisation and communications from Ginge Tours. Everything, from the initial enquiry, booking, follow up communications, welcome on arrival and accommodation to the tours and check out at the end was done with the customer's comfort and satisfaction top of mind. I can't rate the whole experience highly enough and will definitely be using and recommending Ginge Tours in future.

24 novembre 2023
Avis spontané
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Réponse de Ginge Tours Ltd / Mendip Travel

Hi Alison, thank you for such a lovely review and i am really pleased it all worked so well for you! I hope to assist you again in the future, best wishes Geoff

Noté 5 sur 5 étoiles

Another great holiday arranged by Ginge…

Another great holiday arranged by Ginge Tours. Hassle free travel at a competitive price. Already looking forward to our next trip also booked through Ginge Tours.

18 novembre 2023
Avis spontané
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Réponse de Ginge Tours Ltd / Mendip Travel

Thanks Chris! We really appreciate your repeated custom and are so glad you get relaxing holidays by using our services. Best wishes Jo & Geoff

Noté 5 sur 5 étoiles

First class

Geoff was extremely competitive and provided excellent advice and efficient service from the first point of contact right through to our return home from a wonderful holiday. We cannot fault 'Ginge Tours' and would recommend their services unreservedly.

11 novembre 2023
Avis spontané
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Réponse de Ginge Tours Ltd / Mendip Travel

Thanks Rupert & Tracey, I am really pleased you enjoyed your holiday and look forward to assisting you with your plans for 2024! Geoff

Noté 5 sur 5 étoiles

Far East holiday

I would highly recommend Geoff and Ginge tours. We have just come back from a holiday in the far East which needed to include three different destinations for each weekend. Geoff was great, understood what we needed and booked some great hotels which were of a high standard. I would highly recommend Geoff and would look to use him again in the future.

9 novembre 2023
Avis spontané
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Réponse de Ginge Tours Ltd / Mendip Travel

Thanks Stuart, really pleased we could sort this trip for you and it inspired us to book out own trip to the Far East next year! We look forward to assisting again in the future, Jo & Geoff

Noté 5 sur 5 étoiles

Highly recommended

Really easy booking process with some free added extras. Great communication with Geoff, and I have already recommended the company to several colleagues.
Fantastic holiday, great hotel and the whole process was really professional

22 octobre 2023
Avis spontané
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Réponse de Ginge Tours Ltd / Mendip Travel

Thank you so much Ian for the review. I am really pleased the holiday to Turkey went well and please keep recommending me! Best regards Geoff

Noté 5 sur 5 étoiles

Geoff at Gingetours was perfect for us

Geoff at Gingetours was perfect for us. He arranged our trip to Rome, flights, hotel, fast track at security, private transfer to our hotel. He was on the end of the phone at any time to answer any queries we had. His recommendations for the hotel and tours was spot on. We've already booked our next trip with him.

16 octobre 2023
Avis spontané
Logo de Ginge Tours Ltd / Mendip Travel

Réponse de Ginge Tours Ltd / Mendip Travel

Thanks for the wonderful review Susan. I am really pleased you enjoyed Rome and thanks for the great review on the hotel as well. Best wishes Geoff

Noté 5 sur 5 étoiles

Land of the rising sun tour

Ginge tours helped us to find our perfect holiday/ guided tour of Japan.
We really didn’t have a clue where to start so Geoff narrowed it down to a few trips for us to choose from after asking us some questions. Our guided tour was booked with Travelsphere and we couldn’t fault it. Will definitely be using Ginge tours & Travelsphere again 😎

8 octobre 2023
Avis spontané

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