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They keep changing their name die to bad reviews! This was vivikicks, then Giovarno, noe Gioverro kicks. I literally never got my product. A million emails, ghosted me and kept my money.
Fake shoes.... Soles breaking after 2 months...contacted support by messenger/email no answer what so ever.
Oplichting!!! Ik heb in december sneakers besteld en volgens de tracking is het pakketje nog steeds in China nu bijna maart... Op emails reageren ze niet en zijn niet telefonisch bereikbaar. Geld kwijt…
SCAM! I brought Gucci Gazelles, they are not authentic! They stink so toxic like super glue I had to put them in my garage. I have tried contacting them several times now without a response. My "authentic" Gucci's came from China in no box. It took over a month to arrive. They are not even authentic Gazelles!
I received an incorrect size in my order, with a 41.5 being shipped instead of the ordered 41. Furthermore, the received item does not match the product description, including a discrepancy in color. Following my inquiry to customer service regarding the return on December 29, 2025, it has been 2 weeks and I have yet to receive a response. I would advise against making purchases from this site, as it appears to be unreliable.
Pathetic ! Non-existent customer service. No response regarding my return request, even though returns are limited to 7 days. They clearly state that without their approval, the return cannot be accepted
Shocking customer service no reply to several emails wanting to return as the size is wrong -10 star stay clear at all cost
I placed an order before Xmas and had
The last(and ONLY) tracking info on 24/12/25. That was 12 days ago.
I have sent numerous msg/emails, all of which seemed to be ignored.
Unless I hear something soon or my order is delivered soon, I will have no choice but to request a ‘charge back refund’ from my card on which I made the purchase. I didn’t want to believe this was a scam but I now have my suspicions
I bought a pair in Leopard Beige and I’m beyond pleased! Stylish, comfortable, and Giovarno has officially become my go-to store for sneakers and everything else.
Horrible! Received my order but the sneakers are definitely not original. Strange size aswell, wanted to return my order but wasn’t able to get in touch at all
I ordered 2 pair of shoes and both of them does not look what they are selling. I reached out to them several times to process return of the items but they dont respond. I tried ringing the phone number on their website, it keeps ringing, then goes straight to voicemail, nobody answers the phone, so much for their 24/7 customer service! when they finally responded to my email they tell me that they do not accept "physical" returns and they can only offer me 50% coupon to purchase the right design of the shoes that I want! Are you kidding me?! It stated in your website that you can do exchanges/RETURNS within 30 days from the day the buyer received it providing that its unworn and now you are telling me you dont do physical returns!! What a load of BS company! They are misleading and a fraud. I want my money back and never ever buy on this website everrrrr!!!!
DO NOT ORDER!!! If I could score no stars I would! I ordered trainers which are fakes as the sizing are completely out? I tried to return my bought trainers via email to have a response they do not accept returns or exchanges!!! Given the fact their site states a 30 days money back guarantee with easy returns!!! This is fake, THEY DO NOT ACCEPT RETURNS!!🤬🤬 They block you on FB if you leave a negative comment & blank your emails!! I will be reporting them to TRADING STANDARDS!!!
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