Grupo Global Exchange Avis 

Bunch of thieves. Gave me £280 worth of Turkish Lira for £363. Left out the receipt too.

Not sure how honest the staff are here.

Also in Antalya airport arrivals.
Worst rip off ever.

AVOID AT ALL COSTS.

I withdrew money in Antalya airport and on my slip it said 14588 lira but only got 12500 lira and she said it was fine so I have paid over 500 kroner to withdraw money from them

Just asked for rate quote at Bristol Airport from the Global Exchange desk.

Told that for £106 I would get 700 Danish Krona.

Thought that was a poor rate, so checked post office money….and indeed, it is shockingly poor rate…for £109, I would get 900 Danish krona.

I was told by the agent, well you would be paying the exchange at an airport…..I would accept a little but a rate that is 29% worse, that is profiteering in my view.

We arrived at the Liberia airport in Costa Rica on Dec 21, 2021 and right after baggage claim saw the “Global Exchange Casa de Cambio” window. It looked like a great place to obtain some local currency and they advertised it as without “commission fees”. We provided $400 US and they gave us 215,083 colons, so an exchange rate of $1 = 537.7 colon.
Later, we realized that the official exchange rate at the time was $1 = ~640 colon.
We were thus fleeced through a horrible exchange rate, losing $64 on the transaction, the same as paying a 16% fee.
Am still baffled that the Costa Rican government would allow such rip-off agencies to do business in their airport, what a great way to welcome foreign visitors!!!
June 9, 2023. So today I received a note from Trustpilot asking if I reviewed the wrong business. Apparently, globalexchange.co.uk (in UK) complained. This group has 330 branches in 23 countries. I reviewed their branch in Liberia airport Costa Rica with URL globalexchange.co.cr. I also note that the majority of customer reviews rank this group with 1 stars.

I arrived at the Antalya (Turkey) airport. I asked the 3 Global Exchange employees if they could point me to an ATM. They couldn't but could provide me the same service as an ATM. I asked if I would get same exchange rate. They promised a better one. Not knowing the current rates I accepted the offer. It turned out I had paid 20% commission. So far worse rate than Atm. I complained via email, but Global exchange said the rate was matching their service and I could only exchange back in their office at istanbul. I wrote they missed the point that the colleagues lied to me. No response is given to that.