Glo Melanin Avis 

The communication between the agent, Elyka, & I was very professional & welcoming. I felt comfortable expressing my issue with my order. I am satisfied with the customer service. I haven't used the products yet but leading up to me actually using them I am very satisfied!

Easy to use and doesn't have a strong scent. Also the products are improving the dark spots on my forehead and cheek

Thank you Elkya for helping me with replacing my product. You are the best🫶🏼 and I love my results from Glo Melanin✨ #TeamGlo✨

My package arrived broken. I sent an email and Rio helped me and was very helpful and got me a new package!

Great customer service. I decided to cancel my Glo Melanin subscription primary because I had not had a chance to evaluate it before my 2nd order was due to ship. As directed I sent an email with my decision to cancel. Elyka responded courteously and quickly. My subscription was immediately cancelled.

Good evening I would like to I got my order even though it was late engineer was still my fault They had my old address and I moved so I finally got to them and text them and said I gave them my new address and before I knew it my package was in the way and I really appreciate that with 5 stars or more thank you guys I had my cream and I'm loving it and then see a little result and I appreciate you guys thanks very much

My first order never came and luckily I purchased the insurance. They are now sending me another shipment. Can’t wait to try it. The customer service has been excellent and communication has been flawless. Thank you so much!

AWESOME CUSTOMER SERVICE!!!

I placed an order with two different products. When my shipment came , only one product was in my delivery. I waited about a week to contact the vendor to explain that I did not receive the second product.

Elyka, was my customer service person. She listened to what I was saying and responded appropriately. She apologized and acknowledged that they did make a mistake and left out the second product. She immediately sent out the product among free gifts!

In these times it is hard to find great customer service , but today, Elka, serviced the customer! I love it! Thank you so much , and I love the products!

I got my shipping problem resolve in almost record time. This has been one of the easiest order corrections I’ve experienced, I had informed informed the help chat that I had yet to receive my order in three months. Then Elyka responded in less than hour and got my order reshipped with ease.

I love the products! The shipping did not impress me much though. The items were thrown in a Manila shipping envelope and sent like that. No branding box or anything. Also my brightening cream had opened and came out. I live in phx az so the heat made it a messy opening.

I have been using Glo Melanin products since mid-March and I have been satisfied with the results. The soap cleanses thoroughly without drying the skin and the oil and face brightening cream are fantastic and I can see the difference. Love the products so far!

Ordered from them on April 30th and I have not received my package. I even purchased the shipping insurance from navidium thinking that it would require a signature or something because a lot of the reviews that I read about this company said that people did not get their order. I’ve emailed them four times I’ve written on their social media pages multiple times and got ignored. That insurance is so Janky I tried to go on their website and file the claim, but the page is unclickable on the areas where you have to insert order information. I’m so glad I used my credit card and have purchased protection with them!

I love my products from Glomelanin and they arrived fast I will be ordering down the road. My experience was excellent

I've been using the lip treatment and I am very impressed. I am a former smoker and had the dry, cracked, dark lips. It hasn't been a full month yet but my lips are very happy. I highly recommend

It was easy to order from website. All the products that I have tried so far have worked. My skin has cleared up.

It is great! I love it!

Amazing glow that always adds shock to people when (if) I tell them I’m 38 🤭

I was skeptical at first because there’s so many brands claming to work, but I have to say I’m very happy with the results. I have been using it for about two weeks now, and my dark spots have already lightened up. And I’m super excited to see my results long-term.

I don’t think there’s enough room for me to write about my amazing experience with this company!! I reached out to them as I had ordered two products and one came half full as it leaked out in the bag. But thank God for Rio!!!
immediately Rio responded and took care of the issue right away. Hands down for whoever hired Rio the best in the business. The best in customer service appreciate the prompt response. I will definitely be ordering more in the future love small companies, they go the extra mile.

My first order was delivered to the wrong address by UPS. I reached out to customer service and they were exceptional in rectifying the issue. Elyka went above and beyond for me. Making sure that all my information was correct so a reshipment could be make. They have a new repeated customer.