Glorbs Avis 

231
•
TrustScore 1 sur 5

1,2

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Noté 1 sur 5 étoiles

ABSOLUTE FAKE CHINESE SCAM, FAKE ANIMALISTIC PEOPLE TRYING TO SCAM HARD WORKING PEOPLE OUT OF THEIR MONEY IN RETURN FOR NOTHING!!!! NOTHING ARRIVED OCER A MONTH AFTER PLACING MY ORDER, APPARENTLY HAS... Voir plus

Noté 1 sur 5 étoiles

Bought for Christmas present, used on the ceiling and left marks immediately. The longer they stick, the worse it gets. Terrible product, and customer support doesn’t respond either. Be useful to incl... Voir plus

Noté 1 sur 5 étoiles

Waste of money "Magical game of never ending fun, Toss Glorbs to the ceiling and watch them float back to you " Absolute rubbish gooey orbs that stick to the ceiling for in excess of 40mins lea... Voir plus

Noté 1 sur 5 étoiles

Ordered October 2025 for my kids advent calendar and still haven’t received in February. According to tracking my package did arrive in Canada in November. No clue what happens after. Website does... Voir plus


Coordonnées de contact

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Mauvais

TrustScore 1 sur 5

231 avis

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A répondu à 21 % de ses avis négatifs

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Tous les avis

(231)

76 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

never received order

never received order, no reply to my emails, took my money!

4 décembre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Hi there,

Jack from Glorbs here. I’m really sorry you’ve had this experience, that’s never what we want. We answer every message at hello@glorbs.co, so if you didn’t hear back, something likely slipped through and that’s on us.

Please send your order number over again and I’ll personally get this fixed, whether that means reshipping your Glorbs or refunding you. We’ll make it right.

Jack
Glorbs Support

Noté 3 sur 5 étoiles

Slow to respond

UPDATE 8/12/25
Received my order. So I retract my scam comment.

Not getting replies from emails wasn’t great, but thank you for responding here and sending out my order.

———————-
3/12/25
Should have checked reviews first.
Not received my order.
Company don’t respond to emails.
Can’t open the tracking link in email.

3 décembre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Hi there,

Jack from Glorbs here. I’m really sorry this has been your experience so far. We’re definitely not a scam, just a small team that ships most orders directly from our factory, which can sometimes make tracking links slow to update or temporarily inaccessible.

We always respond at hello@glorbs.co, so if we missed your message, that’s on us and I’d love to fix it. Please send over your order number and I’ll personally check your shipment or get a replacement sent out right away.

We’ll make this right for you.

Jack
Glorbs Support

Noté 1 sur 5 étoiles

Poor service - Do Not Use

Placed an order on the 14th November 2025.

Payment has been taken and status say Fulfilled however i have not received it.

The tracking link doesn't work and i have no idea where it is.

I have contacted them via email several times and have had no response.

Really wishing i hadn't bothered.

14 novembre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Hi Kirsty,

Jack from Glorbs here. I’m really sorry for the frustration. We recently found out some emails were going to an address with a typo, and our tracking page was down for a bit, so a few customers didn’t get replies or working links. That’s on us.

If you send your order number to hello@glorbs.co, I’ll check it right away and make sure you get your Glorbs or a replacement sent out. We’ll get this sorted for you.

Noté 1 sur 5 étoiles

I would give it a zero if I could

I would give it a zero if I could! This company is a total SCAM, customer support does not exist at all I’ve tried to email several times with no response at all, now trying to get money back through bank as I’ve never received the product. DO NOT BUY FROM THIS COMPANY

30 novembre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Hi Katie,

Jack from Glorbs here. I’m really sorry you had this experience, and I completely understand why you’re upset. We recently discovered some emails were going to an incorrect address, so a handful of customers didn’t get replies. Our tracking page was also down for a bit, which made things look even worse.

If you email hello@glorbs.co with your order number, I’ll take care of this personally, whether that means reshipping your order or issuing a refund. We’re not a scam, just a small team that had a rough patch, and we want to make it right.

Noté 1 sur 5 étoiles

Tottaly Unsatisfied Emails 7 times to your address which you have quoted in here and receipt , it was Mastercard I paid with my mistake not pay pal , you still haven’t sent it but you took the money said it’s on its way way after a reply at last ! NOT

I ordered from this company £19.99
Never received my order they have not answered my emails to them, I have CCTV no one delivered the order to my home. O was actually in my house all day no door bell no one knocked my door. And no one on my CCTV.

I’m now taking this issue up with Pay Pal who I paid through and who are pretty good at sorting things out , my advise do not buy from this company .

26 novembre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

I’m really sorry about this experience. We don’t actually accept PayPal, which usually means the order went through a knockoff site using our name. Unfortunately, those sites don’t deliver and don’t forward messages to us.

Our only official website is glorbs.co, and our support email is hello@glorbs.co. If you ordered somewhere else, PayPal should be able to refund you quickly since it wasn’t us.

If you want to double-check the site you used, feel free to send it over. Happy to help make sure you’re sorted.

Noté 1 sur 5 étoiles

Stay away, false adds, non existent customer care

really wish i checked reviews before buying. total garbage!!! its the opposite of what they advertise. it leaves marks on the wall, it certainly doesnt come back to u, u throw it on the wall and it stay there, wooden door just rolls down. thanks for robbing me and other people of for your terrible product. worse is NO RESPONSE to emails, hate companies like this

4 novembre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

I’m really sorry this was your experience. A few of our balls were shipped with a stickier formula than intended, which can make them cling to walls instead of dropping back down. When that happens, we always send out our alternative formula free of charge, which fixes the issue.

We also recently discovered some customer emails were going to an incorrect address, so a handful of people didn’t get replies. That’s on us, not you.

If you email hello@glorbs.co with your order number, I’ll send the correct version right away or sort out whatever you prefer. We’ll make this right for you.

Noté 1 sur 5 étoiles

Do not buy from here!

Product faulty. Wish I read these reviews first. I’ve emailed customer services and now I wait..

Editing as I am unable to reply to a response.

Jack, this is the email address I have messaged twice. Sorry, but I don’t believe the propose genuineness of this company or product.

18 novembre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Sorry your first experience wasn’t great. A few orders recently went out with a stickier formula than intended, and when that happens we always send the alternative version for free.

We also had an issue where some emails weren’t reaching us, so if you haven’t heard back yet, that’s why. If you send your order number to hello@glorbs.co, I’ll sort this out right away.

Jack
Glorbs Support

Noté 1 sur 5 étoiles

TOTAL WASTE OF MONEY!

Total waste of money! I bought them for my grandchildren and they couldn't wait for them to arrive. Opened them and what a disappointment. They stuck to the wall and left a stain. Thats it! They never lit up or did anything else but stick there.
I emailed them 3 times and no reply. Obviously a scam!!!

18 novembre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

I’m really sorry this was your experience, especially after your grandchildren were excited to try them. A small batch recently went out with a stickier formula than intended, which can make them cling to walls and leave temporary marks. When that happens, we always send our alternative version free of charge because it behaves the way it should.

We also discovered some customer emails were going to an incorrect address, which is why you didn’t get a reply. That’s on us.

If you send your order number to hello@glorbs.co, I’ll get a replacement set sent out right away or help with whatever you prefer. We’ll make it right.

Jack
Glorbs Support

Noté 1 sur 5 étoiles

Total rip off

Total rip off, took my money never received the product. Got the email that says track your package but it links to nowhere. SCAM!

11 novembre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Really sorry for the frustration. Our tracking page was down for a bit, which made some links look blank, and we also found that a few customer emails weren’t reaching us. That’s on us.

If you ordered from our official site, glorbs.co, just send your order number to hello@glorbs.co and I’ll sort this right away with an update or a replacement. If the order was placed through a knockoff site, we can help you confirm that too.

We’ll get this fixed for you.

Jack

Noté 1 sur 5 étoiles

They don’t glow at all / much at all

They don’t glow at all / much at all. Terrible and companies like this should be fined by advertising standards for misleading buyers.

21 novembre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Sorry to hear the glow wasn’t what you expected. The balls need a quick “charge” under a bright light first, which can make them look dim right out of the box. If it's not ok with you, we can get you a refund.

If you email hello@glorbs.co with your order number we’ll get you sorted.

Noté 1 sur 5 étoiles

Really underwhelming product

Really underwhelming product! They don’t glow bright at all like the advert, even when hairy from the carpet they’re still too sticky( & look dirty) so they don’t fall down like the advert. Misleading rip off.

*update - lovely reply from Glorbs below but no reply to my three emails requesting a replacement! Seems they’ve replied to make themselves look better.

* still no reply from Glorbs - avoid at all costs, product is a scam.

21 novembre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Jack from Glorbs here. Really sorry the set you received didn’t work the way it should. Different ceiling paints can affect how the balls behave. Our standard formula works perfectly on eggshell or glossy ceilings, but on matte ceilings it can feel too sticky and won’t fall back down like the ads show. In those cases, our weighted version works much better, and we always send it for free if the normal one isn’t right.

A few batches also left the factory a bit under-charged, which can make the glow dim at first. If you email hello@glorbs.co with your order number, I’ll get a replacement sent out right away with the version that fits your ceiling type.

Jack

Noté 1 sur 5 étoiles

Not as advertised

It’s a scam! Arrived late. When it eventually arrived it’s not in a box as advertised, it’s in a little flimsy foil bag. Supposed to be a Christmas present! Not happy and have emailed the company but no response yet. Concerned that if they ask me to return it I won’t be getting my money back. Feel like an idiot for falling for the marketing. AVOID!

And to your reply Glorbs - That doesn’t even make sense! And No, it’s been a month and I haven’t heard back from anyone!!!

14 novembre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Hey Sophie, we recently switched to bags upon request from customers wanting to give out multiple gifts and not wanting just one box. We can get you a full refund. Have you heard back from our email rep?

Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS SITE

I've emailed once to try cancel my order before it was shipped. No reply. Emailed again to return the product. No reply. The product does not work as seen on the website.
Customer service is non existent.

DO NOT BUY FROM THIS SITE

5 novembre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Really sorry you didn’t get a reply. We recently had an email routing issue, so a handful of messages never reached us, and that’s likely why your cancellation request was missed.

If the balls didn’t behave like the site shows, it’s often due to ceiling paint type. Our standard formula works on eggshell or glossy paint, but matte ceilings can make them stick too much. In that case, we send our weighted version free of charge, or we’re happy to refund you if you prefer.

If you email hello@glorbs.co with your order number, I’ll handle this right away.

Noté 2 sur 5 étoiles

Stress balls or fidget balls at best

Too sticky. Doesn't come down on it's own. Leaves a sticky residue on the ceiling. If you rub it on the carpet, as they suggest, it goes from very sticky to not sticky at all.

They're stress balls at best, good for fidgeting hence the 2 stars.

5 novembre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Hey Hasnain,
Sorry the set you got wasn’t behaving right. Stickiness usually comes down to ceiling paint type. Our normal formula works great on eggshell or glossy ceilings, but on matte ceilings it can cling and leave a temporary residue. In those cases, our weighted version works much better, and we send it out free of charge if the standard one isn’t right.

If you email hello@glorbs.co with your order number, I’ll get the correct version sent out or help with whatever you prefer.

Jack

Noté 1 sur 5 étoiles

Absolute rubbish DO NOT BUY

Absolute rubbish DO NOT BUY
Nothing like so so called shooting ball back at you !!!!!
Sticky air balls thats it !!!!!!

24 octobre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Sorry these didn’t work the way they should. How they fall back down depends a lot on ceiling paint. Our normal formula works on eggshell or glossy ceilings, but on matte ceilings it can stick too much. In those cases our weighted version works properly, and we send it out free of charge.

If you email hello@glorbs.co with your order number, I’ll get the right version sent out or help with whatever you prefer.

Noté 1 sur 5 étoiles

I didn't receive order or any refund

I didn't receive order or any refund. I wish I had checked trustpilot 1st as what I'm noticing is all the good reviews r US customer based! It seems the UK customer is not getting a good product compared with the US based company. Why is this

9 octobre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Jack from Glorbs here. Really sorry you haven’t received your order or a reply yet. We had an email routing issue and a tracking page outage, so a few messages didn’t reach us. Also, there are knockoff sites targeting the UK that don’t ship anything, which might explain why some UK reviews look worse than our US ones. Our only real website is glorbs.co.

If you ordered from us, just email hello@glorbs.co with your order number and I’ll sort your refund or a replacement right away.

Noté 1 sur 5 étoiles

These went straight in the bin

These went straight in the bin. The video shows the glorbs shooting back into your hand but they roll down the wall or door. Pretty useless and your children will be disappointed

23 octobre 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Jack from Glorbs here. Sorry they didn’t work like the video. They’re not meant to spring back on their own. They fall due to weight, which works best on eggshell or glossy ceilings. On matte ceilings the standard version can roll or stick, and our weighted version works much better. We send it out free of charge.

If you email hello@glorbs.co with your order number, I’ll sort this right away.

Noté 1 sur 5 étoiles

There not fun

There not fun, they either stick to much or don't stick it's hard to get them the right level of sticky to work like they say they will. Waste of money

2 janvier 2025
Avis spontané
Logo de Glorbs

Réponse de Glorbs

Sorry they didn’t work how you expected. How they stick really depends on ceiling paint. Our standard formula works on eggshell or glossy ceilings, but on matte ceilings it can be too sticky or not drop correctly. In those cases our weighted version works much better, and we send it out free of charge.

If you email hello@glorbs.co with your order number, I’ll sort this for you.

Noté 1 sur 5 étoiles

No goods . No refund.

My order was apparently lost in transit. I was them told a refund was processed, unfortunately this didn't happen . The company then ignored ny emails following up refund. Fortunately my bank has recovered my losses . This is a scam .Avoid.

17 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Waste of money "Magical game of never…

Waste of money "Magical game of never ending fun, Toss Glorbs to the ceiling and watch them float back to you "

Absolute rubbish gooey orbs that stick to the ceiling for in excess of 40mins leaving greasy residue.

I attempted to return in original packaging and some 3 contacts that on each occasion have been totally ignored since Dec 26-12-24.

My advice DO NOT BUY THIS RUBBISH

25 décembre 2024
Avis spontané

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