Good price, shame the packaging was not better 1st one came damaged replaced quickly but 2nd one packed the same so when came to open one side was not in the protective cardboard and still packed in p... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
All round very satisfied. Price decent. The shipping was prompt, the packaging was well considered, being glass and the sizing was bang on. I have installed the glass and run a couple of fires and it... Voir plus
Called to book a technician to repair my LG heat pump. The technician Kelly was very knowledgeable and quickly diagnosed the issue. Explained the issues with the unit and repaired it promptly. She w... Voir plus
5 inch to 6 inch twin wall flue adapter this is the 3 rd one I’ve purchased has I’ve increased the quantity of stove goes I’ve purchased over the last couple of years, but I may have got better qualit... Voir plus
À propos de l'entreprise
- Magasin de poêles à bois
- aussi dans
- Cheministe
- Fournisseur d'équipements de chauffage
- Fournisseur de chauffage
- Magasin d'ameublement d'extérieur
- Magasin de radiateurs
Écrit par l'entreprise
Although we’re one of the UK’s largest suppliers of wood-burning stoves, flues and accessories, we still pride ourselves on providing excellent, personal service to our customers. Our fully HETAS-trained team, backed by our HETAS-approved supplier status, is here to offer practical advice and help you design the ideal flue system. For over 15 years we’ve been dedicated to sourcing quality products from trusted suppliers across the globe, all stocked in our UK warehouse and ready to ship.
Coordonnées de contact
20-28 Albert Road, CM7 3JQ, Briantree, Royaume-Uni
- 01376555182
- enquiries@glowing-embers.co.uk
- glowing-embers.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 68 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick and efficient with my order
Efficient delivery of fire rope
Efficient delivery of fire rope , adhesive and glass.
Provision of tape on web site for tidying up cut rope ends would be good.
Great quick service
Great service . Ordering was simple , parcel came well wrapped and prompt . Glass fits perfectly
Thank you ,
Excellent service.
Fast and very helpful response to an initial website and subsequent enquiries. Rapid dispatch and delivery of a bespoke item. The entire experience was straightforward. Will certainly use Glowing Embers again.
After ordering
After ordering, the delivery was quick and the article was perfect thank you
Door glass
Got my new door glass fast and fits door OK just hope it lasts as long as the original
The flue arrived 4 days late despite…
The flue arrived 4 days late despite paying for next day delivery and asking on several occasions if we would definitely receive it next day.
I took the Wednesday off work to install it for it not to turn up, then on the promise it was arriving Friday, I took that off as well. Guess what? It never turned up again. I called and called 6 times that afternoon but my call was not answered, strange ey???
It finally turned up on Sunday.
2 days wages lost, one very disappointed customer! I won’t be using them again.
Prompt and efficient service to replace…
Prompt and efficient service to replace cracked glass in the woodstove in our B&B
Highly recommended
Highly recommended! Vary friendly and helpful customer service. Orders completed very quickly
Dispatched an incorrect item 1st…
Dispatched an incorrect item 1st time.
Very goid quibble free conversation with the supplier. They dispatched a replacement straight away. Unfortunately, the replacement item is the same as the 1st item. Incorrect!
Prompt delivery thank you
Baxi Bermuda VP3
Ordered glass for a VP3, well packaged arrived quickly. Glass of better quality than original fitment, sizing correct, happy customer
Excellent communication and very quick…
Excellent communication and very quick service. Stove glass cut to perfection. Highly recommended.
Great product.
Second time I have bought here, great product but carriage has gone up by a crazy amount ?
Easy to order product perfect will use…
Easy to order product perfect will use again and recommend great company
Delivery very good
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.
