Green Monkey AV Ltd Avis 

112
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service. Questions answered quickly, order was dispatched immediately from the warehouse and delivered the following day. Communication great throughout. The blue ‘whiteboard’ is fantastic q... Voir plus

Noté 5 sur 5 étoiles

The order went smoothly, Danielle couldn't be more helpful. Graham and his colleague, who came to install the screens, worked non stop until it was done and didn't leave until I was completely satisfi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent customer service! Cannot fault the serviced help I received from Danielle at Green Monkey when trying to choose a projector screen for my cabin. The Celexon Manual Professional Plus Screen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service, kept in touch with me all the way through ordering and dispatch. When my order wasn't in stock they emailed me right away and told me other offers on similar projector screens. Very... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Consultant en audiovisuel

Informations provenant de diverses sources externes

We are an established reseller of audio visual, office and presentation equipment. As well as offering a wide range of competitive products, we also offer audio visual design, installation and consultancy.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

112 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,8

Tous les avis

(112)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Not what was ordered

Products were damaged and not the colour ordered so had to be returned.
As a positive, the refund was processed quickly and efficiently.

19 octobre 2020
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Réponse de Green Monkey AV Ltd

Hello, thank you for your review. We are very sorry that you have had an issue with your order. We strive to resolve any issues as quickly as possible. If you need anything further please contact the sales team : sales@gmav.co.uk

Many thanks :)

Noté 5 sur 5 étoiles

Excellent

Straightforward to order and the order was delivered the next day

18 octobre 2020
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Réponse de Green Monkey AV Ltd

Good Morning thank you for your positive feedback! We hope you enjoy your order :)

Noté 1 sur 5 étoiles

We ordered a mobile pull up screen on…

We ordered a mobile pull up screen on Wednesday 7th October 20 and paid extra for next day deliver. We had notification that it had missed the cut off time for next day delivery but that it would be here on Friday 9th October 20. It turned up today, Monday 12th October 20 - too late for the meeting that it was required for!!!!!

12 octobre 2020
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Réponse de Green Monkey AV Ltd

Hi Caroline, thank you for your feedback and for bringing this to our attention , we appreciate this must be particularly disappointing, we do not usually have issues with Next day deliveries being delayed. I will look into the matter for you, and be in touch to resolve this shortly.
Many thanks,
Danielle

Noté 4 sur 5 étoiles

After some initial confusion over Next…

After some initial confusion over Next Day Delivery my order was processed in a timely manner and the purchased product delivered in the rearranged time frame. The proactive customer service was great and a refreshing change from an Internet company

21 septembre 2020
Avis spontané
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Réponse de Green Monkey AV Ltd

Thank you for the positive review. :)

Noté 5 sur 5 étoiles

Impressive customer service

The first order was defective - it was replaced rapidly with no fuss.
Impressive customer service.

18 août 2020
Avis spontané
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Réponse de Green Monkey AV Ltd

Thank you for your positive review - we aim to please :)

Noté 5 sur 5 étoiles

Second time I've used Green Monkey AV

Second time I've used Green Monkey AV – after a fabulous first experience the did brilliantly second time round. I thoroughly recommend them.

23 juillet 2020
Avis spontané
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Réponse de Green Monkey AV Ltd

Thank you for leaving a positive review, and returning to our online store. :)

Noté 5 sur 5 étoiles

Great advice on the phone

Great advice on the phone, super quick delivery and excellent product.

19 juillet 2020
Avis spontané
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Réponse de Green Monkey AV Ltd

Thanks for the review, we are glad you are happy with your product :)

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, great product thank you. A+

18 juillet 2020
Avis spontané
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Réponse de Green Monkey AV Ltd

Thank you for your positive review :)

Noté 3 sur 5 étoiles

A bit flimsy

A bit flimsy. Plastic film pulled out of the extrusion

17 juillet 2020
Avis spontané
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Réponse de Green Monkey AV Ltd

Hi Richard,

Thank you for taking the time to leave us a review :)
If you have any issues with your order, please contact the office within 30 days of order placement, we would be happy to help.

Noté 5 sur 5 étoiles

Excellent product excellent service 👍🏻

I ordered a 106” projector screen and it came next day as promised. Unfortunately was damaged on delivery. A super fast response from support who immediately dispatched another screen. I can’t fault the service I was given by Graham so thanks. The screen itself is very high quality with a soft return to close. When you pull it down you just hold anywhere for 3 seconds and it stays which is a nice touch. The mounting bracket are easy to install and the screen housing just simply lifts on and of the hooks which have hand tightened securing screws easy the mount and Dismount as I use this outside in the garden. I have ~£200 projector and the image is great. I would highly recommend this product.

14 juillet 2020
Avis spontané
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Réponse de Green Monkey AV Ltd

Thank you for the review! We hope you are enjoying your outdoor movie nights :)

Noté 5 sur 5 étoiles

Good quality whiteboards and friendly service

Very friendly bunch, Graham helped me work out exactly what I needed, happy with the quality of the whiteboards, I'll be back :-)

14 juillet 2020
Avis spontané
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Réponse de Green Monkey AV Ltd

Thank you for the nice review, we really appreciate it!

Noté 5 sur 5 étoiles

Graham provided some very valuable…

Graham provided some very valuable insights in the selection, setting up and enhancements for my new laser projector.

A very service oriented business. Highly recommend

14 juillet 2020
Avis spontané
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Réponse de Green Monkey AV Ltd

Thank you very much for the positive review, we appreciate it. :)

Noté 5 sur 5 étoiles

Great service

13 juillet 2020
Avis spontané
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Réponse de Green Monkey AV Ltd

Thanks for the positive review!

Noté 4 sur 5 étoiles

Good service

Good service, arrived early. Not opened up yet as I am yet to fit so looking forward to getting it set up.

12 juillet 2020
Avis spontané
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Réponse de Green Monkey AV Ltd

Thank you for taking the time to review us, please let us know how you get on. :)

Noté 5 sur 5 étoiles

Excellent service

Excellent service, easy to order online with speedy next day delivery, will definitely use again.

7 juillet 2020
Avis spontané
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Réponse de Green Monkey AV Ltd

Thank you for leaving us a great review!

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