GM Coachwork Avis 

359
TrustScore 2.5 sur 5

2,6

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Lisez les avis des autres

Noté 1 sur 5 étoiles

After one year of ownership of VW Transporter the vehicle has been off the road for over a month due to the incompetence of the undocumented workmanship in converting my van. VW are unable to fix it a... Voir plus

Noté 1 sur 5 étoiles

I contacted the seller regarding both items and we mutually agreed on a reduced price. At the seller’s request, I submitted offers through eBay on both listings. Despite this agreement, the items wer... Voir plus

Noté 5 sur 5 étoiles

My new WAV was tied up in the Covid lockdown so was delayed for some time. However, once delivered has been a life changer. I had a issue within an hour of delivery where the ramp failed, this was pro... Voir plus

Noté 1 sur 5 étoiles

Called them in to conduct an inspection for Loler certificate was told it would cost £190. Technician came and said there was a fault with the lift but couldn’t sort it out and was trying to get hold... Voir plus

À propos de l'entreprise

  1. Véhicules & transport

Informations provenant de diverses sources externes

Leading supplier of wheelchair access vehicles.


Coordonnées de contact

2,6

Bas

TrustScore 2.5 sur 5

359 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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2,6

Tous les avis

(359)

4 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Cannot fault service

Cannot fault service. Did what they promised within timescale and took me though all controls etc making use in practice easy.

30 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

Excellent WAV conversion .

Very smooth process from first contact to delivery of our WAV veichle. Excellent conversion standard of work was superior to our last WAV veichle supplied from allied .Really pleased we choose this company.Very happy campers we be.

28 juin 2019
Avis spontané
Noté 4 sur 5 étoiles

Good pre-sales service

Good pre-sales service - helped us get the right vehicle and funding from Motability. Delivery was very professional and good after-sales service. The vehicle itself meets our requirements.

27 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

Helpful sales staff

Helpful sales staff, great demonstration and advice, simple order process talked through with the sales dept, regular updates on progress of order and fortunately for us a quick conversion once they received the vehicle from the manufacturer. Vehicle is as ordered and meets all expectations thanks - would recommend to any potential customer

24 juin 2019
Avis spontané
Noté 2 sur 5 étoiles

I am not happy with ASH at all.....

only the person on seller not honest person and I am not happy with ASH at all. He makes my daughter suffer.
as part of that person, the rest was absolutely helpful and fantastic.

24 juin 2019
Avis spontané
Noté 3 sur 5 étoiles

not dancing in streets

up to the point of order 10/10.order to delivery(5 months) 5/10 after sales (still havnt been to do 4 weekly check or replace seat belt)5/10

24 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

Perfect service and conversion of a cheap-and-nasty car.

The service from GM was immaculate, very empathic and helpful - Highly recommended.
The WAV conversion covers all the requirements and works exactly as required - the ramp is particularly easy to use.
This was an inexpensive and functional choice but the underlying Berlingo I would not recommend to my worst enemy - pay the extra for a Caddy if you possibly can!

24 juin 2019
Avis spontané
Noté 5 sur 5 étoiles

The epitome of excellent after sales service

I first used GM Coachwork in August of 2017 - and got the service I expected from them. They fitted the hoist in the back of my car in the time they said and did an excellent job. No more than I would expect, given their particular expertise and experience.

Fast forward to March of this year and I had a wee accident with my hoist and scooter during the storms of that month - I'm never going to know exactly what happened, but the hoist slipped from its bracket and dropped my scooter from a height of about 18", and the hoist got a bit twisted. Fortunately not so twisted that I couldn't re-set it and get my scooter in the car.

Two days later I took my car back to GMC and they had a look at the damage as I was concerned that having been slightly warped, the damage was going to get worse if I kept on using it - and they replaced a bent bolt, sorted out a couple of other things and didn't charge me a penny for their work. Absolutely excellent after sales service and as it was likely my fault the hoist was damaged, I fully expected to be charged for the repair.

But wait, it gets better. I didn't use the hoist much for the next 4 weeks or so as I was using my mother's car and hoist whilst visiting her during an extended stay in hospital, so it wasn't until I'd returned home and was starting to get out again that I realised that the lever that locks the hoist in place, which had seemed fine the couple of times I'd used the hoist after the repair had warped and I couldn't get the upright locked properly and despite my efforts with a hammer, I couldn't get the lever straight enough to get it to lock into place.

So, I called GMC again and made arrangements to take my car back to them to get this issue looked at and hopefully resolved. And again, the work was done in a timely manner, with no quibbling and no charge.

I cannot praise this company enough - we've all had experience of companies who can't do enough for a potential customer, only to have that willingness fade once a sale has been made - but a company who will fix an item, not just once, but twice when the damage is probably the customer's lack of attention and not charge anything for an excellent repair job goes well beyond expectations and is the exemplar of excellent after sales service.

Thank you, GMC - I will will more than happy to recommend you to anyone who asks and look forward to seeing you again when the time comes to either move my hoist or install a new one in my next car.

13 avril 2019
Avis spontané

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