GM Coachwork Avis 

Working through Motability I have ensded up with a vehilce that does all I need, runs well and meets my needs. Very good staff and support in the process.

GM Coach work are Chester. They provide me a WAV with lots of manufacturing faults. They didn't believe l the problems I am facing. They made my life so much difficult and full of stress. They kept my vehicle in there workshop for more than 3 months and didn't fix even one problem. They could not order a new wiring loom for my vehicle. They disconnected lots of things. They stop my vehicle hand book and so.e other paper that were in my car? I have been using this vehicle since may this year. During first week all four injectors were changed. Usb slot not working. Vehicle loss power while driving. Vehicle making lots of unusual sounds but nobody believes me. I m extremely fed up.i will never recommend these con team to my worst enemy

Highly recommended excellent service. From point of contact to demonstration and delivery a total of two months, regular updates provided.

Knowledgable, gave us advice pertinent to our situation.

We had a very good experience despite a couple of minor issues with the vehicle specification which were promptly dealt with despite the covid lockdown issues at the time. Very satisfied with the vehicle and will be looking for a similar vehicle when next we have to exchange.

My car is up for a new lease. I always go with GM Coachworks because they are very helpful and keep you informed. The advance payment is a lot more manageable than the other dealers! I am very happy and would recommend them every time really looking forward to having my new car!

I haven't got the vehicle yet but, I have received first class customer services from Simon and the gentleman who came out to demonstrate the Berlingo Blaze. Lovely people to have dealt with.

I had dreaded having to change my Motability WAV but the whole experience was incredibly easy and straightforward, in spite of Covid restrictions. Everything happened when it had been promised and the GM staff were most professional. The vehicle is beautifully adapted and my drivers find it so easy to load me. Thank you.

No follow up despite emailing them that sliding side door lock screws have fallen out.
Only had the vehicle a week.
It is now 2 months since emailing them.

This is the second wav from gm coachworks, can't fault them in any way even with this one on the "nearly new" motability scheme..

I am unable to give a review as I have not received my vehicle at the moment.

Very good, only downside is their telephone response, either the phone doesn't get answered or when you do get through the person you need to speak to isn't there, so you leave a message and its day's before they get back to you.

Haven’t actually taken my vehicle yet , due to delays from the vehicle manufacturers. But so far GM have been very professional and helpful with the whole process. In particular the sales specialist ash beatson has been very good at keeping me up to date with the ongoing process, the admin staff are really helpful and efficient when it comes to responding to emails and phone calls.
So to sum up! Very satisfied !

So do you guys know something more than we do ! Where is it?

Found you very helpful was pleasure to deal made it very easy from start to finish

Very good communication from start to finish. Kept fully informed at every stage and they were always on hand to answer any questions i had.

The demonstration was very good and explained everything. But I do find that keeping up with the progress of the conversion would be helpful and the customer not having to chase the order but when I do ring the person dealing with it is very helpful

I would like to say that the whole experience with yourselves was very pleasant and straight forward. You all understood my needs and made the experience pleasurable. The few little teething problems got ironed out and dealt with very quickly.
I was updated when the vehicle went through the different stages
Very pleased with the service and delivery and hand over . Thank you so much