GO Ahead Avis 

Vi tok GoAhead i Snartemo til Oslo S. Vi er to karer som skal til Latvia, vi snakket litt med ansatte, hadde god stemning og meget bra service. Skal huske den opplevelsen🥹♥️

Dritt🖕🖕 eg måtte ta tog fra drammen til bryne, men det blei buss for tog, og må ta forskjellige busser så at det blir komplisert, og kunne ikke avbestille billett så det er 300 rett i søppla😡 måtte ta en annen tog

Toget ble innstilt Jeg kommer meg ikke fram i dag fordi jeg rekker ikke det neste toget på Oslo s

Vet ikke hvor mange timer jeg har stått å fryst pågrunn av dette selskapet her. Hvor mange biletter jeg har betalt for uten å kommet med på noen tog . Det er liksom noe vær eneste gang. Ser ut som jeg blir sovende på togstasjonen i natt.og di gir deg ingen beskjed

A few issues with the 463 bus service from Coulsdon South. Firstly the regular fail to arrives. Regularly find myself waiting for the early morning bus that just doesn’t turn up.
Second…. Driver attitudes!! I got to the bus stop at 0635. Bus was due at 0643. A bus turned up at 0644 and driver turned off the bus, got off and started walking away. I asked the driver what time he was leaving and he said 0659. I asked where the 0643 was and he abruptly said “don’t know” I waited for a little more but he looked back and me and shrugged his shoulders.

I don’t expect much but a little common decency, professionalism, and general politeness wouldn’t have hurt.

I have had a number of rude bus drivers (must say not all but seems to be getting worse) on this service and just accept it as the norm. This should not be the ‘norm’ and feel that reviews might be the only way to let you know that the customer service is pretty poor as it stands

X98/99 7.26am Wetherby to Leeds.Driver swearing at young passengers,slammed breaks on in Wetherby and everyone flew in to their seats with one lady banging her knee and chest he was shouting to her about which stop did she want and was swearing as she exited bus.Total nut job of a driver.I tried videoing him so will complain later and try get him dismissed.

Elendig, elendig og atter elendig! I ukesvis har togavgangene på Sørbane vært kansellert! Toget vi skulle ta ble kansellert og vi bestilte toget som skulle gå senere. Først ble vi informert om toget vi skulle ta var 8 minutter forsinket men det ble verre utover. Det kom hele 38 minutter forsinket og vi ankom målet neste en time forsinket! Slik skal det ikke være. Legg ned Goahead!

Dere må forklare ordentlig og ærlig hvorfor så mange tog blir innstillt- ikke bare skrive" pga togene".
Vi stoler ikke på at det går tog nå lenger!
Med andre ord " legger dere ned" Sørlandsbanen!

Go Ahead are pure disgusting , seats and tables are out of date and filthy . The toilet smells from the distance . Each time someone use WC the strong ombré are around all train carriage . I can’t believe , that it’s happens in Norway . What a shame . Go - Ahead , you need to buy a new trains long time ago … Can you see the point ?

Julian roe was an amazing bus driver , I am a regular passenger and i haven’t got a single delay since I go everyday and I’ve seen amazing things that this bus driver has done for the community.
He goes out of his way to help those in need and is a safe driver.
I hope this review gets recognised.

Gir 2 stjerner for at det kom en buss i det hele tatt, i stedet for toget jeg skulle ta fra Drammen til Kristiansand. Heldigvis hadde jeg med meg min søster som har reist med buss for tog tidligere, så hun gjettet seg til hvor bussen gikk fra. Like heldig var ikke en ung mann, som ikke snakket norsk, som jeg snakket litt med på stasjonen. Han viste meg på appen at han måtte ta denne bussen, og kunne ikke gamble på å ta neste tog. Da bussen endelig kom, tilfeldigvis der jeg stod og ventet, var ikke den unge mannen der, og jeg var for øvrig så irritert og stresset, at jeg husket ikke på å si til bussjåføren at det skulle med en mann til. Dette kom jeg på da vi var på vei ut fra Drammen dessverre.
Men for å si noe om informasjon: etter så mange år med «buss for tog» skulle man tro at Go-Ahead hadde laget et solid system for å i det minste gi passasjerene info om HVOR bussen skal gå fra. Det stod at bussen skulle gå fra en spesifikk plass, men den fant jeg (vi) ikke på Google Maps eller navigasjonen i bilen. Mitt tog skulle ha gått kl 08.00, og kl 08.00 fikk jeg endelig svar på tlf hos Go Ahead. Der snakket jeg med en hyggelig og behjelpelig dame, som ikke visste noe, så hun måtte få tak i informasjon og ringe opp igjen. Det gjorde hun. Men hun gav meg informasjon om et helt annet sted bussen skulle plukke oss/meg opp. Hadde ikke søsteren min brukt sin erfaring, hadde vi reist til et sted jeg kunne ventet fånyttes. Før alt dette, da jeg kom i god til før kl 08.00, var det ingen gule skilter(som vi ble fortalt i tlf med Go-Ahead skulle stå der), ingen info på tavlene og INGEN stasjons-folk det gikk an å spørre. Dette er elendig service. Men takk til bussjåføren som antagelig hoppet uforberedt opp av senga for å ta den lange turen, med flere morrasinte passasjerer:)

Nothing but ghost buses. Completely unreliable. They come whenever they feel like it 0/10.

Skittent, slitent tog med iskald sovevogn. Da jeg spurte om det var andre ledige vogner fikk jeg beskjed om at jeg heller kunne ta dyna fra overkøyen slik at jeg fikk to dyner. Dyrt og dårlig! Go ahead gjør det ikke lett å velge miljøvennlig. Neste gang blir det fly.

This seems to be where the buck stops for Hedingham bus co. and the new Konect service in Halstead and the area. Sending feedback to Konect just got such a cheeky response, it wasn't worth it. Sending a form online for Go Ahead got nothing, although it was confirmed as submitted. In Halstead, we have a stop in Conies Road where the bus is supposed to leave at 7 or 37 minutes past the hour. One driver in particular - but there are more who do the same thing - thinks 4 minutes past is fine. I would guess she is shaving off minutes to get a longer tea break and of course she needs a break. But she does leave passengers behind. You have to wonder, when drivers let passengers down like this, what on earth they think their job IS.

This company is very bad. Sit at stops to spread out the service. Made me late for a dental appointment that I had to pay for but they would not see me. Thank you Go Ahead. You cost me £28.70. Get on any bus but a Go ahead bud.They go stop not go ahead.

Tog kansellert, ombooket til en 2 timer senere avgang. Det kan jeg leve med. Men å bli tvangsplassert i et motstående sete der jeg må kjempe om benplass, luft og en smule privatliv, er fryktelig. Og enda er det 3 1/2 time igjen av reisen! Aldri igjen!

Stengte kafeen i 2 timer uten å gi beskjed så folk kunne kjøpe mat først på ruten mellom Stavanger - Oslo S. Helt elendig service, begredelig opplegg.

Verste opplevelse i mitt liv!!!!
Bestillte tog fra stavanger - Oslo natttog med sovekupe, kom et rog uten sovekupe med vanlige seter…. 0søvn…

2 timer i telefon kø

Go Ahead

To say Go Ahead is not transparent is an understatement regarding how hard earned money is taken from hard working families such as ours. We decided to use Go Ahead for our 2026 Japan Trip. However, due to unforeseen circumstances we had to cancel our Trip. When initially booked in April of 2025, we were advised to take the higher level of Insurance which was $899 and our Family could cancel for any reason. Sounded great, as We could get our money refunded in case of our situation above for canceling. However, Go Ahead told us we would get only Vouchers totaling $450 and receive $0 dollars back as part of the Insurance we purchased. So basically ,we were punished for purchasing the Insurance and received less than what the actual purchase price of the Insurance was. Of course I explained we will be unable to utilize the Vouchers within a years time as our situation will remain the same. Well unfortunately then they make more money off Us from our unused vouchers and keep the money we already put down. We do not Recommend Go Ahead to anyone as they are not transparent and the above was not throughly explained to Us. As a hard working family in retrospect we would have never booked the Trip knowing we would lose our almost $5,000!! This money is something we can’t get back. Myself and my husband have had recent health issues and are Elderly. As seasoned travelers our family has never experienced this type of deceit while using other companies such as Gate 1 or NCL etc. I hope this helps others not to utilize Go Ahead Tours.