Goat Gifts Avis 

860
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 4 sur 5 étoiles

The recipient of my gift was very pleased. Ive used this company before and was totally happy the first time and mostly this time.. I had a problem using their website on this occasion and at first... Voir plus

Noté 5 sur 5 étoiles

Awesome, my parcel was so well presented and stunning my friends husband thought a secret admirer had sent it. ♥️ I will recommend your services to anyone who asks me and I will be ordering again whe... Voir plus

Noté 2 sur 5 étoiles

Ordered the baby girl pink chocolate bouquet - The presentation looks like it was thrown together, this could have happened during transit and if so then choose better packaging. I think the most disa... Voir plus

Noté 5 sur 5 étoiles

Beautiful products with fair pricing, quick delivery times and well packaged. Rather than buying real cut flowers that look rubbish after a few days, buying these Blue glitter roses means my Fiancee... Voir plus

À propos de l'entreprise

  1. Confiserie
  2. aussi dans
  3. Boutique de cadeaux

Écrit par l'entreprise

A confectionary company, specialising in personalised gifts, creating the most unique and quality gifts for your loved ones every time!


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

860 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(860)

86 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thank you gift for our wedding planner…

Thank you gift for our wedding planner and team . They were absolutely thrilled and sent pictures the bouquet looked so amazing and was something so beautifully different from the usual flower bouquets . Thank you so much for such a quick efficient service will definitely be ordering again in the future and will recommend you to friends and family.

6 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Good service

Good service ! ..... I chased them up by email and telephone for a missed delivery , only to find after a returned call by them that I was wrong .... it was for the following day . Embarrassing for me , but they were very polite when pointing out my error . The item turned up on time the following day all as promised .

7 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

I placed an order with Goats Gift, and they didn’t care it was delivered late

I placed an order with Goats Gift, it was a birthday gift, so I emailed the company asking when I would receive the shipping information, because it was a birthday gift and I needed it by the chosen date, but since the order had been placed on 28th May 2025, I was sent an email saying because I needed the product on 30th all shipping information will be sent at 5pm on 29th May 2025.
So I waited as I was advised.
Received the email but the parcel did not arrive on the 30th as they had said it would, and when I emailed them, all I got was sorry factors we can’t help with caused the delay.
The customer service showed no compassion or seemed apologetic, the upset look on my daughters face when the flowers she had asked for did not arrive in time for her birthday, isn’t worth it. Due to the the company not admitting fault that it was because of their delay in posting the product out, that it was delayed, shows they don’t care about customers as long as they have received payment.
I am very disheartened and therefore I have advised all friends and family, and also work colleagues of this matter! Because I had been clear from the start that it was a birthday gift and when I needed it by. Furthermore the company shouldn’t offer a date of delivery if it can’t deliver on the selected dates! The stress, upset wasn’t worth the money I paid for the product!

30 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Better than the pictures

Lovely bouquets at good prices. Bouquet was better than the pictures and a good size. Next day delivery was ideal. Well packaged and secure.

8 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Everything about this company is excellent from start to finish keeping you informed all the way. The product I ordered was just like the picture if not better in real life, the person I brought it for will be over the moon. Will definitely use this seller again

2 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely fantastic experience

Absolutely fantastic experience. From purchase to receiving it. Loved the whole thing. Delivery service was super fast. And the lindt bouquet was beyond excellent. Deffo recommend this website. They're doing an amazing job.

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and after sales.

Excellent service and after sales.
After the incorrect delivery address , you very kindly managed to rectify.
The gift was received as you said. Absolutely beautiful well presented and I will certainly be using and recommending you always.
Thanks so much

1 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Received damaged item and it doesn’t…

I’m extremely disappointed with my recent purchase. The item arrived damaged and bears no resemblance to what I ordered. To make matters worse, the seller has been completely uncooperative and unwilling to offer any form of resolution. I contacted them immediately upon discovering the issues, hoping to find a reasonable solution, but they refused to take responsibility or provide any assistance. This has left me with a damaged and incorrect product and a feeling of being completely disregarded as a customer.

1 mai 2025
Avis spontané
Logo de Goat Gifts

Réponse de Goat Gifts

Hi,

We are very sorry to hear this however we would like to make a few things clear on this:

The item you received was correct and what you had ordered - the leaves looked slightly different which is understandable due to each item being made to order.

Secondly, you provided a photo of the product once it had been opened and taken out of the cellophane and you claimed it was damaged (a candle had fallen off one of the platform) which we ensured you knew how to resolve quickly and easily.

I’m sure you can understand that without photos of the product upon being received, we are unable to investigate further since any ‘damage’ incurred could have been as a result of the handling out of the packaging. We therefore advised we can’t give a refund for this which I’m sure you would agree is understandable.

Please don’t hesitate to contact the support team for any further assistance.

Kind regards
The Goat Gifts Team

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