Good e-Reader Avis 343

The card was charged - No response after 10 days after mutiple emails

WARNING: Bait-and-Switch / Deceptive PayPal Tactics
Avoid purchasing from this store. I ordered an e-reader, and after weeks of zero communication, I was forced to open a PayPal dispute. To game the system, the vendor uploaded a non-existent Japan Post tracking number to stop the clock. When pushed further by the dispute, they rushed to ship a package—but instead of the expensive device I ordered, they mailed a cheap page-turner accessory. They are deliberately shipping low-weight, incorrect items to generate "Delivered" tracking scans to trick automated payment systems. Thankfully, PayPal ruled in my favor early, but please protect your money and buy elsewhere.

It has been about three weeks and I have yet recieved anything. Sent about 10 emails to them and never received any response. DO NOT TRUST THIS COMPANY.

really enjoy watching Goodereader's Kindle reviews, but their company is a complete scam. They deliberately send the wrong items to customers, delay orders to waste time, and cheat people out of shipping fees or even the entire payment. I paid $619 for a Kindle Scribe Color on May 2. They delayed for weeks, sent fake tracking, then shipped a "Stylus Pen" from Japan instead of the Kindle. Didn't even need to open the box – size is completely wrong.
Filed PayPal dispute. If PayPal does not give me a full refund, I will deploy an AI bot to publish my order details and proof of this scam on global platforms every month – forever. I will make sure the entire world knows about this garbage company.

Fraudulent activity. Ordered a Kindle which has never been delivered. Phone number does not work. No reply to emails. Luckily I had made the payment with PayPal and I was fully refunded.

Never got my parcel and they never reply to all my emails.
Don't buy anything from them, I always followed them blog and thought that was a serious company but seem more as a scam.
Struggling with paypal to get my money back

I ordered a e-reader smart phone from them a year ago. They took my money and never sent me anything. I emailed them and message them. I even commented on their store and they took comments off their store after that. Do not trust this place. The owe me over $1000 or my phone. Either way horrible and you can not get a response from them. Phone number doesn't even exist anymore!

I attempted to purchase an e-reader. The company never delivered it. They never responded to a single email I sent. I had to recover my money via PayPal. Do not purchase from this company!

Ordered and paid for a kindle scribe from them and received no contact. Requested a full refund and no contact. Never received the kindle or the refund. Had to go through a lengthy procedure with paypal to get my money back. Avoid.

It’s a scam website. I paid for the service. No service. I contacted with the website. No response. No ways to contact with the website. Paid but no service. It’s a scam.

Created an account without my knowledge or consent when I made an order, with the account username being my full name. Gross privacy violation. After seeing the scores on here, this seems par for the course. I'm more than likely going to have to file a chargeback because they're not going to send me anything.

EDIT: Paypal gave me a temporary refund while they started a claim. The owner never responded, so two weeks later Paypal closed the case in my favor. A few hours after the case-closed email, I got an order confirmation email from the site. The owner is either dead, dying, or bankrupt.

DO NOT ORDER FROM THIS SITE. FOR THE LOVE OF GOD, DO NOT ORDER WITH DEBIT. EVEN IF YOU USE CREDIT, YOU WILL BE STUCK IN CHARGEBACK CASE HELL FOR FOR WEEKS, IF NOT A MONTH OR MORE. I only skated by because I used Paypal and saw these reviews immediately after I purchased.

I would rate it zero star if I could. I ordered a boox inksense stylus plus pen. PayPal thankfully gave me a refund for the item. A few days ago I received a stylus, one with no batteries….just a cheap one like the ones you can buy in the pound shop. but they have today stated that I have reveived the item.
Do not buy from this company as they do not send out what you pay for. I wish I had read reviews about them before purchasing.

Paid for the item. Never received a receipt. My account was never created on their website. Nobody ever answered emails. Links for return do not work. I had to dispute the purchase with my bank about a month later. Out of the blue they emailed me saying I stole an order from them and they will pursue legal action. What a bunch of clowns. Scam artist. Do not buy from goodereader, not a quaderno <- zero support from Fujitsu, and all the doc is in Japanese.

SCAM ALERT. Do not purchase from Good e-Reader. I placed an order and didn't receive any updates. After contacting sales/customer service 2 weeks later with no response, and then again after month fro placing my order, I still received no response, tracking number, nothing! I had to file a claim to get a refund.

SCAM! Do not use this website!
Ordered a $2000 device and never received it. ZERO customer service, phone number is out of order, no email replies. Completely ghosted me and kept my money.

The site look so professional, but I should have searched for reviews before ordering! I can only agree with the other recent reviews here. I ordered a new stylus. After almost a month without any updates I started sending inquiry emails. No response whatsoever. Only after I defaulted them, the status suddenly changed from "Confirmed" to "On its way", without any email or notification. But after another month still no updates and no received product.
Luckily I used Paypal so I was able to get a full refund through them.

Edit: after three months it looked like I would finally receive my order. A package from Japan had arrived... but it contained a cheap Chinese stylus instead of the expensive Boox one I ordered. Still no communication whatsoever

please do not buy from them I got scammed!

I got scammed. I ordered from them, 6 months later they cancelled the order and never refunded the money. Since that's outside of paypal's dispute window, I was left with nothing.

Do not order from this outlet. I ordered a cover for my nook, and it never arrived. I emailed them a number of times, and they did not reply. Eventually I called my credit card and disputed the charge, and they found in my favor and refunded my money.

Good e-Reader should be banned! It publishes disinformation and pretends that it does "research"; It will say the sun rises in the West, just to sell whatever is on its site. Now AI makes it worse, because the engine algorithms seem to pick up Good e-Reader disinformation rather than legimate reviewer-test sites. Be Warned! Disregard good e-Reader! (Most recent example, Good e-Reader states that Wacom pens will damage Supernote devices ~ entirely false! Whereas due to certain proprietary choices, some Wacom pens cannot be made to work on Supernote devices, Wacom pens have plastic nibs and will not scratch a Supernote device [in fact it is the other way around, the ceramic nib on some Supernote pens can scratch Wacom screens]).....AND insult to injury, the prices in the Good e-Reader store are just OUTRAGEOUS (e.g., Staedtler pen selling for $38 on Amazon sold by Good e-Reader for $79, LAMY Safari twin sold by Ratta for $89 sold by Good e-Reader for $140, etc.) SCAMMERS and FRAUDS!