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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered a pair of glasses, arrived several weeks later, but the lenses made my vision blurry, distorted & see double!!! After a great deal of hassle I was able to order another pair. Big mis... Voir plus

Noté 2 sur 5 étoiles

Firstly, be aware of their delivery time for standard delivery, it's 14-21 business days. Secondly, be aware of their returns policy. Unlike competitors who make their glasses in UK, they... Voir plus

Noté 5 sur 5 étoiles

I've made several purchases over the year for prescription glasses and sunglasses. Each time the order has arrived within 2-3 weeks (as expected) and perfect each time. I've had no issues with the fra... Voir plus

Noté 1 sur 5 étoiles

Ordered 2 x pair prescription glasses. Arrived with wrong prescription. Didnt reply to emails to resolve. Raised a case with Paypal and im required to return overseas (at my own expense) and ill then... Voir plus

À propos de l'entreprise


Coordonnées de contact

2,0

Bas

TrustScore 2 sur 5

116 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

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2,0

Tous les avis

(116)

15 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer service gets an A+

I had not received my glasses in what I considered a timely manner. I simply contacted customer support and found out my glasses were lost in transit. An agreeable solution was reached between Googles4U and myself. I must say that their customer service is great...polite, and accommodating! Thank you for this resolution to the problem. Can’t wait to get my new glasses!

18 janvier 2019
Avis spontané
Noté 1 sur 5 étoiles

Appalling quality

Appalling quality, I would recommend not using them, when the glasses arrived,the lenses were so thick and heavy the glasses would not stay on ,and kept falling off my face, they actually looked like a pair you would get from a joke shop

19 novembre 2018
Avis spontané
Noté 3 sur 5 étoiles

Not as good as Zenni or Firmoo

Overall, not a good experience. Shipment was slow, despite paying extra for expedited shipping - and there was no tracking info until it hit the USPS, which was a day or two before the glasses were delivered. Zenni was much faster, and provided updates while you're waiting for your glasses. But - Goggles4u can do prisms on bifocals, which is rare for online glasses, and the reason I used them this time. Frames are so-so, lenses seem fine. The frames are pretty uncomfortable because the arms are angled in so much - this was never a problem with Zenni. Customer support was generally very good and quick, although I wasn't happy that their solution for the tight glasses was to take them to an optician. I would have preferred specific instructions for adjusting them myself.

9 juin 2018
Avis spontané
Noté 5 sur 5 étoiles

Superb all round

My glasses got delivered within 7 days of ordering. It was a complicated prescription so I was a bit nervous but it was brilliant all through. The best service I received since 23 years l started wearing glasses. It costs me 90% less than what l normally pay in the High Street plus they have more colour choices rather than the boring black everyone is wearing.

Simple to use site. My only complaint is that the site can be slow.

The quality of the rimless was excellent and I will never go anywhere else again. The customer service live chats get 10/10 in my books for their kind and prompt response to all queries 24hours of the day.

30 janvier 2016
Avis spontané
Noté 1 sur 5 étoiles

Where's the Quality & Durability?

I read these glasses were durable and great. I received them, they were smaller than expected, cheaper made and much more delicate then described. There is NO durability to these glasses. They are very cheaply made. They are very inexpensive and great for people on a budget especially if you are careful with your glasses; however, if you have clumsy tendencies you might want to find more durable glasses. The tinting is so dark you can hardly use them indoors. This is horrible as I use them for watching TV and driving only. These are the cheapest quality glasses I've ever owned. I have an autoimmune disease that affects my eyes so glasses are important. These glasses actually make my eyes burn to wear. I bought 4 pairs total. 2 plastic frames and 2 metal frames all of which are more flimsy then expected, which isn't good as I also have nerve damage causing uncontrollable shakes and jerks so I need glasses that can take a little wear and tear. These seem to be a bit to delicate and scare me. I fear they will break quickly. I am afraid I wasted money on all 4 pairs. Time will tell.

30 octobre 2015
Avis spontané
Noté 4 sur 5 étoiles

overall satisfied

Had a bad experience with googles4u. My original order was delayed for several days. I was very dissatisfied. After contacting the company about the problem that I had, they apologized and even offered a partial refund of my order. I appreciate the fact that they are willing to go the extra mile to satisfy every costumer and make sure they are happy in the end. Yes I would recommend Googles4u to others knowing they will be well taken care of.

4 septembre 2015
Avis spontané
Noté 5 sur 5 étoiles

Great company

I have purchased several pair of glasses thru them. They have great prices and the glasses were just as good as store brands for a fraction of the cost. I had one pair that was damaged and they sent me another pair. Excellent customer service. Big fan!

1 septembre 2015
Avis spontané
Noté 1 sur 5 étoiles

Incumplieron. Nunca mas GOOGLES4U

Efectue una compra em 23 de Julio. ALl 14 de agosto NI SIQUIERA me pueden dar el numero de tracking. No se si es tan poco serio o me estan estafando. Dicen al 14 de agosto que tienen un problema en el sistema y que no me pueden dar el numero de tracking que vengo reclamando desde el 2 de agosto.

15 août 2014
Avis spontané

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