Easy to use website, good details, easy to order and the suitcases arrived the next working day. I bought the Qubed Data 3 Piece Suitcase Set, and they arrived well packaged, in new condition and I a... Voir plus
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Lisez les avis des autres
Less than half an hour after ordering I received an email saying my order had been dispatched, and it arrived in under 24 hours. The suitcase was well packed and all as expected. Overall a really gre... Voir plus
I have bought a few Samsonite suitcases from GoPlaces. I must say that the service you get from purchasing from this Company is exceptional. I was worried that my suitcase wouldn’t arrive in time for... Voir plus
We decided at the last minute that our suitcases were not suitable for our coming rail journey round Switzerland. We found Goplaces and were able to get our new case the following day. It has proved... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Go Places is an online luggage retailer that actually loves talking to customers! Not sure about which size suitcase to purchase? Unsure about whether you should purchase a soft-sided or hard-side cabin case? Want to check how quickly we can deliver an order? Give us a call! You can contact us on 01403 713332 Monday – Friday 9:00am until 5:00pm. If we’re busy on the phone, then please leave a message and we’ll come back you as soon as possible.
Coordonnées de contact
St. Christopher's Yard, 26 Star Road, Partridge Green, West Sussex, RH13 8RA, Horsham, Royaume-Uni
- 01403 713332
- sales@goplaces.co.uk
- goplaces.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quality suitcase at an excellent price
Quality suitcase at an excellent price. Timely delivery, arriving when expected.
The perfect shop!
The perfect shop!! Simple clear website with all the info you could need about the various luggage option they do and next day delivery. Not sure what else they could do better!
Good quality products and very helpful…
Good quality products and very helpful staff. Thank you.
Easy to order
Easy to order. Arrived very quickly. Great suitcases (replacing exact same one we’ve had for 15 years or more!)
Speedy delivery.
Dealt with complications in a professional manner
When I was looking for a set of suitcases GoPlaces came up in my search. I obviously checked Trustpolot and was initially quite sceptical with a 4.9 score with over a thousand reviews! After a bit more research I decided to buy from them. There was a mix up with my delivery address - I used an auto fill on the website and I suspect it reset the delivery address to my billing address. Thankfully I spotted that on the confirmation email and contacted GoPlaces - their reply was quick and professional and changed the address for me. I then got a message from DPD to say they had the item and gave a delivery window but I had paid for Saturday delivery. Once again the situation was dealt with by Liam with speed and professionalism. The suitcases arrived on the correct day, comfortably within the delivery window. I have personally not seen them yet as I am in a different location but they are apparently "great".
This is obviously why they have a 4.9 score!
I placed an order for a samsonite case
I placed an order for a samsonite case, but I unfortunately ordered the wrong one, But it was no trouble to get it returned, which I could do or Go Places would arrange it for me, which they did it was collected the following day,
Delivered the following day with notification payment had been issued back to my method of payment, Excellent service, Now to re order the right one!
Top Service!
What a straighforward business for getting a suitcase! Simple to place an order, high quality communications downstream to keep me updated on delivery. Use of a highly reliable and informative courier. Highly competive price, in my hands next day, robust packaging and excellent product. I highly recommend.
Great product great service
Great product great service. Bags came separately a day apart but I was not in a rush. Beautiful luggage as described.
Nice case
Used this case a few months ago for the first time. It's a really nice and light case but large enough for my needs. Also easy to spot on the conveyor. Alas on the first use it had horrible scratch marks, evident because of the colour!
Fast shipping and good prices
I ordered an American Tourister Take2Cabin 2-Wheel Underseat Cabin Backpack from this company on Sunday night, it was shipped Monday and received Tuesday. I'm happy with the product which was priced £10 less than then AT site and fast shipping.
Very impressed with quality AND service
I rarely am compelled tp write reviews but I am really impressed with this company. Firstly I got a great price on some beautiful luggage which I bought for my daughter. High quality and very aesthetically pleasing. Had a small issue with one order, which was not their fault, but they listened and acted very quickly to help me solve. Very impressed with their customer service. They sound like a small business and so I wanted to so this review because its these smaller businesses we really need to stand behind. Would recommend 10/10

Réponse de Go Places
I returned a suitcase that was too…
I returned a suitcase that was too small , no problems so far, just returned today

Réponse de Go Places
Great service and price
Great service and price . Delivered within 48 hours I was impressed.

Réponse de Go Places
Great service even when I changed my…
Great service even when I changed my mind and ordered different . Thank you

Réponse de Go Places
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