Gorvins LLP Avis 

It was a very drawn out case due to covid but we got there in the end very pleased with outcome thank you

My solicitor, Rachel was brilliant. My divorce was tricky, my ex obstinate and uncommunicative.
Rachel was very sympathetic to my situation and made me feel supported and reassured. We were able to reach a satisfactory conclusion

This company is very good. I will use them over and over again, I will also recommend this company to my friends.
Holly ktorou was very good, very helpful and am pleased with her service.

Clare Statham guided us through everything start to finish. Excellent service.

I was recommended to Gorvins by a Cancer support charity after receiving really poor treatment from my employer during my Cancer illness. There were a number of significant errors through the process and they were very slow at responding at times. Ultimately, mainly thanks to a fantastic Barrister from elsewhere I won the tribunal case. Errors followed and they allowed employer to kick the can down the road consistently. I was prepared to live with the errors and change of case manager without even being advised or the second time at very late notice, but when it came to fees they have left me feeling physically sick. Once the employer paid, their responsiveness changed and became very keen to get everything resolved and despite some lip service about how they had every sympathy for me, they proceeded to pretty much take the entire damages payment from me and completely ignored my complaints and despite me being promised that wouldn't happen. At the end of the day I won, but as somebody who now works in Cancer patient support, this should be a case being shouted from the roof tops but Gorvins have left a sour taste in my mouth and I will never recommend them to other patients.

Referred to from a top online estate agent as a preferred conveyancer to deal with the sale and purchase of a new property. Not only did we have 4 different case managers, had to fill out the paper for the sale and purchase on 2 different occasions, they managed to mix up on multiple occasions, the names and addresses on paperwork, then to be told 4/5 weeks into the case there is a conflict of interest and they were unable to proceed with us.

My seller is currently using this company and in the last day or so has received paperwork for the purchase of his property and again has all the wrong buyers details on and if that wasn't enough they are currently with-holding funds that are mine. Currently 4 weeks in, close to double figures in phone calls, 2 emails and 4 different people having answered my query it's still unresolved. I'm just in the process of referring this company to the ombudsman for poor practice and with-holding payments.

Genuinely if you want a capable surveyor then these guys are not the ones!

Abysmal. I am a mortgage broker having worked with them for a year. They don't respond to clients, ignore other solicitors, don't reply to mortgage brokers and withdraw from acting a few days before completion after someone makes a complaint about their poor customer service.
Avoid at all costs.

Response to the reply from Gorvins, the firm I have reviewed are at the same address, so it stands.

What an utter shambles. Avoid!!
In a nutshell so many mistakes were made by Gorvins. Our case was then passed to a senior solicitor who said she "wanted to turn things around" and agreed with all the mistakes that Gorvins had made. The senior solicitor took over the case and the first document she posted to us had the same mistakes on it. So...... I told her enough was enough and we would no longer be using Gorvins. She didn't even have the decency to reply or acknowledge my email. Jokers! Would NOT recommend at all.

I used Gorvins to purchase my first property and was impressed by how well they communicated and made the process very easy to understand and manage. Meg was fantastic in supporting us, great communication, patience and excellent customer service. I would recommend and would definitely use them again.

Lisa Chambers took over my Personal Injury case in the middle of the pandemic. She regularly informed me of any updates through emails and ph calls. I could have not asked for a better solicitor. She is well versed with her field and she's good at what she does. I would recommend her to anyone.

I am pleased to have Ms Neuza Silva as my solicitor for my house purchase. She is very detail minded, responsive and patient to answers all the questions I have. Definitely will recommend her to my friends!

Recently I had the pleasure of Gorvins Solicitors to represent me in a personal injury claim they were professional and kept me informed about my claim regularly Lisa Chambers was so professional in the way she managed my case if I had to talk with one of her team they were equally professional thank you Lisa. Gorvins. I would definitely use Gorvins again.

The relationship with the solicitors at Gorvins has been really tumultuous. Sometimes using a wrong approach towards us, we were often feeling hopeless and frustrated. We were giving some time line which they rarely met. It has been chasing them every day. Our solicitor wasn't a good communicator. Telephone communication sometimes almost impossible, they always used to say "send an email" when we needed an answer straight away. Eventually I had to report to one of the Managers who helped us a little bit to speed up the process. I would not recommend Gorvins at all if you prefer, instead, a better and smoother journey.

I’ve been shocked and utterly appalled by the service our buyers have received from Gorvins. Despite multiple reassurances they would make a set completion date, the day before completion we still hadn’t exchanged and we had to pull the plug on the move. There is barely any way to contact the solicitor in question. At the last moment, it turned out some basic checks had failed to take place and now we are in move limbo indefinitely. We feel we and the rest of our chain have been misled. It has cost us untold stress and anxiety and so I have no idea what it has done to their poor clients, our buyers. Please please avoid this company at all costs.

Gorvins were the conveyancers for a simple sale on my late Mum's property. It was simply awful and stressful. The solicitor involved delayed the sale by 2-3 months, so people in the chain lost the stamp duty holiday (and almost pulled out). The delay would have been longer but for my intervention - I felt I was doing all the work. I was told information had been sent to the purchasers solicitor - it had not. Communication was poor. Gorvins did not act on behalf of their client (me). What should have been a very simple sale of a property turned out to be excessively stressful for no reason other than Gorvins. I would give zero stars if I could.
Update to my review: I have had a reply from Gorvins asking me to delete my review as it was Gorvins Residential who dealt with the sale of my late Mum's property - this is NOT the case. It simply shows further incompetence on the part of Gorvins.

Gorvins were the sellers' conveyancers for our purchase. Awful experience!! In my opinion they delayed our purchase by at least 3 months and it would have gone on longer if our own conveyancers hadn't carried out investigations Gorvins were supposed to do but simply ignored. We almost walked away from our dream home due to the frustration of the process not moving forward and our conveyancer not being able to get timely responses from Gorvins. I would give zero stars if I could

Honestly, you just couldn't make it up. They haven't a clue what they are doing. We're in our 6th month of trying to buy a small, new build flat which should be the easiest thing to do. Paperwork always has missing or wrong info, no communication, no customer empathy. the whole company is a mess. It doesn't matter who you speak to, nothing ever gets done. We have been promised exchange for just close to a month now and although we are again promised this will happen tomorrow, I won't hold my breath. What ever you do, don't hire a van or plan any work holiday until you actually have the keys in your hand. Use a local solicitor instead.

We used Gorvins when purchasing our new property and from start to finish their service was appalling.

Firstly, we had to constantly chase our contact here for any information. She failed to respond on multiple occasions and did not keep us updated on the process. We eventually were given someone new to deal with and he was better.

However, some of the documents they sent us over were incorrect. They sent us over old documents, which stated we had both a washing machine and dishwasher in the property. When we arrived, they had both been removed. The estate agents contacted the buyer, who informed us they sent updated documents to their solicitors stating these would not be part of the sale. These were then sent on to Gorvins but NEVER passed on to us. This put us £700 out of pocket, as we had to buy new items.

We have tried to contact Gorvins MULTIPLE times and although they have acknowledged it was their fault, we have received very little response. We were offered a measly £100 to cover the costs.

We are still actively trying to resolve this matter but we are consistently ignored by Gorvins.

Even before the issue arose, their service was poor and this has been the final cherry on the cake. We are shocked and appalled by their services.

Would rate at no stars!! They have caused nothing but extreme stress, distress and financial lost. I have the misfortune of my buyers using these.. never again would I consider selling to anyone who uses these as their conveyancers. They have numerous case handlers dealing with a sale and purchase and equally all seem completely incompetent. They have delayed the whole process and said they were ready to exchange 3 times so far…and then last minute they said they are not ready, resulting in my mortgage funds having to be returned. They tried blaming a delay at one point saying searches were not back when I found out direct from the council they had them already for over 3 weeks. I missed out on the stamp duty deadline due to the countless errors on their part so they have very kindly relieved my bank balance of £2500…And to top it off I am still waiting to exchange. Someone I know used these and ended up losing 2 properties due to time and errors as they are 10 months into the process. Please spend a bit more and get someone who can do the job and who are not using what comes across as call centre untrained staff! I really don’t see how they are still able to practice after how awful they conduct their business which reading the reviews, my experience doesn’t see to be an isolated experience!

We were buying a property for which the seller used Gorvins. It was a truly awful experience due to the total inability of our solicitor to get any contact or information from Gorvins. I would urge anyone considering using this firm to think again